TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Tati2023 from
Very disappointing
I have always used Turbo Tax to file my returns and I didn't think much would change this year, but I am very disappointed because I have acquired a premium tax credit and are no longer eligible for the free version of turbo tax and was not aware that I would have to upgrade to the deluxe package and pay $59 each to file both federal and State returns. I don't mind paying to use the system/software but $118 to file taxes is ridiculous especially if you already owe the state and federal money. I just researched other sites that don't charge $59 to file I guess a "complex" return! Needless to say, I won't be using Turbo Tax again because I don't like unexpected surprises!
Date published: 2023-04-11
Rated 5 out of 5 by
REG2038 from
TURBO TAX IS THE BEST!!
I LOVED MY TAX EXPERT. SHE WAS AMAZING!!!!!!!!!!!!!
Date published: 2023-04-11
Rated 5 out of 5 by
munazzah from
great filing services
it was and accurate it btook me no timevat all to file
Date published: 2023-04-11
Rated 4 out of 5 by
Ol Crums from
expensive for self-taxes
I enjoy using this platform, but I may use a real person last year as this has become so expensive and I didn't even call or ask a tax professional for help. Not sure why I was charged so much. My initial email was for around $100 and ended up being $179 with no questions asked. That's a bit sketchy.
Date published: 2023-04-11
Rated 4 out of 5 by
jamwjj from
great
easy navigation but a few confusing issues on some
Date published: 2023-04-11
Rated 2 out of 5 by
Carriew2023 from
It is hard to understand the process
It is not a great tool to understand the tax process and is almost like blindly selecting the options sometimes. It should provide more educational information for us to understand why, what, and how to correctly select the options. Some errors come up due to unrelated forms and you have to delete them using the "tool" function. The price of the service is quite expensive as well and it is getting more expensive year by year. I will switch to a real accountant at a certain point since it costs about the same as hiring an accountant.
Date published: 2023-04-11
Rated 5 out of 5 by
Girlracer from
Very Easy
The experience was very good I had no issues everything was step by step and stress free.
Date published: 2023-04-11
Rated 5 out of 5 by
HankBrown3 from
Simple and easy to use
Ive used Turbo Tax for years and never had any issue and have always found it easy to use and complete.
Date published: 2023-04-11
Rated 4 out of 5 by
gtkook from
Very helpful application.
Helpful questions, assurance of compliance, quick, and easy.
Date published: 2023-04-11
Rated 5 out of 5 by
KBugs 73 from
Turbo Tax is easy and walks you through.
I have been using turbo tax for at least 8 years now and the ease of filing a return is my favorite part. It walks you through each portion and allows you to look up what you don't know.
All TurboTax® Offerings Reviews - Page 3354
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Tati2023 from
Very disappointing
I have always used Turbo Tax to file my returns and I didn't think much would change this year, but I am very disappointed because I have acquired a premium tax credit and are no longer eligible for the free version of turbo tax and was not aware that I would have to upgrade to the deluxe package and pay $59 each to file both federal and State returns. I don't mind paying to use the system/software but $118 to file taxes is ridiculous especially if you already owe the state and federal money. I just researched other sites that don't charge $59 to file I guess a "complex" return! Needless to say, I won't be using Turbo Tax again because I don't like unexpected surprises!
Date published: 2023-04-11
Rated 5 out of 5 by
REG2038 from
TURBO TAX IS THE BEST!!
I LOVED MY TAX EXPERT. SHE WAS AMAZING!!!!!!!!!!!!!
Date published: 2023-04-11
Rated 5 out of 5 by
munazzah from
great filing services
it was and accurate it btook me no timevat all to file
Date published: 2023-04-11
Rated 4 out of 5 by
Ol Crums from
expensive for self-taxes
I enjoy using this platform, but I may use a real person last year as this has become so expensive and I didn't even call or ask a tax professional for help. Not sure why I was charged so much. My initial email was for around $100 and ended up being $179 with no questions asked. That's a bit sketchy.
Date published: 2023-04-11
Rated 4 out of 5 by
jamwjj from
great
easy navigation but a few confusing issues on some
Date published: 2023-04-11
Rated 2 out of 5 by
Carriew2023 from
It is hard to understand the process
It is not a great tool to understand the tax process and is almost like blindly selecting the options sometimes. It should provide more educational information for us to understand why, what, and how to correctly select the options. Some errors come up due to unrelated forms and you have to delete them using the "tool" function. The price of the service is quite expensive as well and it is getting more expensive year by year. I will switch to a real accountant at a certain point since it costs about the same as hiring an accountant.
Date published: 2023-04-11
Rated 5 out of 5 by
Girlracer from
Very Easy
The experience was very good I had no issues everything was step by step and stress free.
Date published: 2023-04-11
Rated 5 out of 5 by
HankBrown3 from
Simple and easy to use
Ive used Turbo Tax for years and never had any issue and have always found it easy to use and complete.
Date published: 2023-04-11
Rated 4 out of 5 by
gtkook from
Very helpful application.
Helpful questions, assurance of compliance, quick, and easy.
Date published: 2023-04-11
Rated 5 out of 5 by
KBugs 73 from
Turbo Tax is easy and walks you through.
I have been using turbo tax for at least 8 years now and the ease of filing a return is my favorite part. It walks you through each portion and allows you to look up what you don't know.
All TurboTax® Offerings Reviews - Page 3354
Date published: 2023-04-11