TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Needs improvement Enhance to include the capabilities in Premier, such as downloading from more financial institutions
Date published: 2023-04-11
Rated 2 out of 5 by from Too expensive, but easy filing Should clairfy options for people who had no income. Also, should talk about life insurance and state that it isn't taxable. Also, too expensive, honestly.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy and Fast Simple and fast way to file my taxes for free! Perfect for where I am in life.
Date published: 2023-04-11
Rated 5 out of 5 by from awesome and fast Very good and fast. No problems and very helpful. Easy!
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo is good I had to call twice. My problem was with Schedule E. First time I used the Live Chat and problem was not solved. The next day I called and spoke with someone and that was much clearer and the problem was solved with her assistance.
Date published: 2023-04-11
Rated 5 out of 5 by from great experience over the past three years Fast, easy, carefree and correct way to file your taxes
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Filing I am not a tech savvy person, but this system walks you through each step without any second guessing. Easy to use and easy to understand.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax was exactly what I needed Cheryl was so sweet and productive! this is my second year using this service and I couldnt be more satisfied.
Date published: 2023-04-11
Rated 1 out of 5 by from Overcharged I was overcharged, I selected the least expensive option and somehow I still owed over 100 dollars
Date published: 2023-04-11
Rated 1 out of 5 by from Does not help much with rejected returns My return has been rejected several times now. Possible issue with prior year which was mailed and required additional payment. questions why does it ask for primary and spouse agi when we have allways filed jointly. should Spouse be same as primary or zero? last rejections says pin of primary differrent then last year. Is this seprate from AGI? would there be a pin from last year if return was mailed? Software does not walk you through this and I cant find where to get live help. Also HSA section seems to have a glitch if Spouse works but is on your health care. Keeps asking about when spouse Lost health care, no option to say spouse is on partners health care. Lots of sections have you repeat answers over again when you want to go in and change one amount, very annoying. I have a rental property but don't spend a lot of time on it so passive income. This is how I reported it in turbotax but some how I got 2$ deduction for QMI. No easy way to track that back to see how it was calculated or if an error needed correation.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3347
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs improvement Enhance to include the capabilities in Premier, such as downloading from more financial institutions
Date published: 2023-04-11
Rated 2 out of 5 by from Too expensive, but easy filing Should clairfy options for people who had no income. Also, should talk about life insurance and state that it isn't taxable. Also, too expensive, honestly.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy and Fast Simple and fast way to file my taxes for free! Perfect for where I am in life.
Date published: 2023-04-11
Rated 5 out of 5 by from awesome and fast Very good and fast. No problems and very helpful. Easy!
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo is good I had to call twice. My problem was with Schedule E. First time I used the Live Chat and problem was not solved. The next day I called and spoke with someone and that was much clearer and the problem was solved with her assistance.
Date published: 2023-04-11
Rated 5 out of 5 by from great experience over the past three years Fast, easy, carefree and correct way to file your taxes
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Filing I am not a tech savvy person, but this system walks you through each step without any second guessing. Easy to use and easy to understand.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax was exactly what I needed Cheryl was so sweet and productive! this is my second year using this service and I couldnt be more satisfied.
Date published: 2023-04-11
Rated 1 out of 5 by from Overcharged I was overcharged, I selected the least expensive option and somehow I still owed over 100 dollars
Date published: 2023-04-11
Rated 1 out of 5 by from Does not help much with rejected returns My return has been rejected several times now. Possible issue with prior year which was mailed and required additional payment. questions why does it ask for primary and spouse agi when we have allways filed jointly. should Spouse be same as primary or zero? last rejections says pin of primary differrent then last year. Is this seprate from AGI? would there be a pin from last year if return was mailed? Software does not walk you through this and I cant find where to get live help. Also HSA section seems to have a glitch if Spouse works but is on your health care. Keeps asking about when spouse Lost health care, no option to say spouse is on partners health care. Lots of sections have you repeat answers over again when you want to go in and change one amount, very annoying. I have a rental property but don't spend a lot of time on it so passive income. This is how I reported it in turbotax but some how I got 2$ deduction for QMI. No easy way to track that back to see how it was calculated or if an error needed correation.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3347