TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great! It was a first time using this service - Pleasantly surprised! Easy to use and entertaining!
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is Simple and Easy!!! This was my first year doing my own taxes and TurboTax Premium made it easy and straightforward!
Date published: 2023-04-11
Rated 5 out of 5 by from Used for many years with complete satisfaction. Complete satisfaction with the multiple live people I have had interactions with.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Joy I like everything about Turbo Tax but I wish they would help me when the Federal Return is rejected. Especially when I am not told why it is rejected.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax is the Best I have used Turbo Tax for years. It is simple to use and instructions are straight forward. It checks everything to make sure that I pay as necessary or receive a refund if required. I am never concerned that there is an error or I missed anything.
Date published: 2023-04-11
Rated 4 out of 5 by from Excellent for the self-filer I've been filing single with turbotax for years but when I started my business I thought that it would be too complicated to file on my own so I went to several different services, including H&R Block and 2 separate private accountants; they charged about $500 and $800, respectively. After 3 years, I decided to try it myself with turbotax for business and it was almost as easy filing single. When I don't know something, the HELP section usually has the answer and if they don't know then I can chat with support for further help. And the nest part is, I save hundreds of dollars even with adding the audit protection plus I get the identity protection included which is something I would normally pay separately anyway. Only occasional issue I have is that sometimes the help section doesn't have specific answers to my questions or the instructions aren't clear enough. I then end up using the chat support.
Date published: 2023-04-11
Rated 4 out of 5 by from good, but it's always "one more thing" Turbotax is pretty good, it sure beats doing taxes on our own. But it seems like I saw the words "just a few more things before ..." so many times
Date published: 2023-04-11
Rated 5 out of 5 by from Well designed and easy to use Everything is there for you. Very well designed and super easy to use.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is good turbo tax application is great fast easy to understand instructions
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax is decent but dual state needs work when dealing with multiple states the forms need work, the proper forms are not provided and not all information is passed on to each form. The instructions for what needs to be filled out first are not clear. errors appeared without any indication as to what was wrong. took multiple calls to support and multiple tax forms filled out to resolve the error. no way to delete the state forms once they have been started.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! It was a first time using this service - Pleasantly surprised! Easy to use and entertaining!
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is Simple and Easy!!! This was my first year doing my own taxes and TurboTax Premium made it easy and straightforward!
Date published: 2023-04-11
Rated 5 out of 5 by from Used for many years with complete satisfaction. Complete satisfaction with the multiple live people I have had interactions with.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Joy I like everything about Turbo Tax but I wish they would help me when the Federal Return is rejected. Especially when I am not told why it is rejected.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax is the Best I have used Turbo Tax for years. It is simple to use and instructions are straight forward. It checks everything to make sure that I pay as necessary or receive a refund if required. I am never concerned that there is an error or I missed anything.
Date published: 2023-04-11
Rated 4 out of 5 by from Excellent for the self-filer I've been filing single with turbotax for years but when I started my business I thought that it would be too complicated to file on my own so I went to several different services, including H&R Block and 2 separate private accountants; they charged about $500 and $800, respectively. After 3 years, I decided to try it myself with turbotax for business and it was almost as easy filing single. When I don't know something, the HELP section usually has the answer and if they don't know then I can chat with support for further help. And the nest part is, I save hundreds of dollars even with adding the audit protection plus I get the identity protection included which is something I would normally pay separately anyway. Only occasional issue I have is that sometimes the help section doesn't have specific answers to my questions or the instructions aren't clear enough. I then end up using the chat support.
Date published: 2023-04-11
Rated 4 out of 5 by from good, but it's always "one more thing" Turbotax is pretty good, it sure beats doing taxes on our own. But it seems like I saw the words "just a few more things before ..." so many times
Date published: 2023-04-11
Rated 5 out of 5 by from Well designed and easy to use Everything is there for you. Very well designed and super easy to use.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax is good turbo tax application is great fast easy to understand instructions
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax is decent but dual state needs work when dealing with multiple states the forms need work, the proper forms are not provided and not all information is passed on to each form. The instructions for what needs to be filled out first are not clear. errors appeared without any indication as to what was wrong. took multiple calls to support and multiple tax forms filled out to resolve the error. no way to delete the state forms once they have been started.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3320