TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax 2023 Very easy and friendly to use. I got a federal refund when I didn't expect to get one.
Date published: 2023-04-11
Rated 5 out of 5 by from Very Helpful with E-filing After spending my career analyzing documents, I now find that I've done enough of that! Turbo tax makes compilation of data easy with efficient movement from screen to screen.
Date published: 2023-04-11
Rated 4 out of 5 by from good easy djjiwejowe jnoinweoine ncweicno oncweico ow cwc
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is fast and free! I have used TurboTax for the past three years and it is so much quicker than filing my taxes without using it. Also, I used to pay a CPA to fix my taxes, it took so much longer and was expensive. I love TurboTax.
Date published: 2023-04-11
Rated 5 out of 5 by from I like Turbo Tax It was nice. I would use this service again. Please ue in the future.
Date published: 2023-04-11
Rated 5 out of 5 by from Quick and easy Tax prep It was a quick and easy process no hassles at all. Helped great with my self employment taxes
Date published: 2023-04-11
Rated 5 out of 5 by from TT is awesome!!! Turbo Tax is very user friendly... Anyone can do their taxes by these super user friendly instructions.
Date published: 2023-04-11
Rated 5 out of 5 by from Good and easy software very friendly and easy software. Used for years and recommend to other people.
Date published: 2023-04-11
Rated 1 out of 5 by from Difficult and confusing to update name Very poor. I changed my name legally in 2022, and the first page of the tax dialogue asks you to confirm contact details, including my deadname/previous name. There was no option to update my name short of trying to contact someone, or proceed with this incorrect information and click a big button saying it was correct. When I tried to contact turbotax, i was given a range of service options I could avail myself with in order to resolve this ($$$). There was no option to speak with a rep to resolve what is a technical/form issue on your end. I sent an email and someone got back to me 5 business days later, and did not resolve it. I suggest you add an option to alter the name on the first page, other than just for a marriage. There needs to be an option for "Court Ordered Name Change". I hope to not be using your product in the future due to this. I do not consent to be contacted regarding this review.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax / 2022 Returns / Exceptional! I found Turbo Tax to be easy to access, easy to use and understand, and its features to be outstanding.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3319
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax 2023 Very easy and friendly to use. I got a federal refund when I didn't expect to get one.
Date published: 2023-04-11
Rated 5 out of 5 by from Very Helpful with E-filing After spending my career analyzing documents, I now find that I've done enough of that! Turbo tax makes compilation of data easy with efficient movement from screen to screen.
Date published: 2023-04-11
Rated 4 out of 5 by from good easy djjiwejowe jnoinweoine ncweicno oncweico ow cwc
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is fast and free! I have used TurboTax for the past three years and it is so much quicker than filing my taxes without using it. Also, I used to pay a CPA to fix my taxes, it took so much longer and was expensive. I love TurboTax.
Date published: 2023-04-11
Rated 5 out of 5 by from I like Turbo Tax It was nice. I would use this service again. Please ue in the future.
Date published: 2023-04-11
Rated 5 out of 5 by from Quick and easy Tax prep It was a quick and easy process no hassles at all. Helped great with my self employment taxes
Date published: 2023-04-11
Rated 5 out of 5 by from TT is awesome!!! Turbo Tax is very user friendly... Anyone can do their taxes by these super user friendly instructions.
Date published: 2023-04-11
Rated 5 out of 5 by from Good and easy software very friendly and easy software. Used for years and recommend to other people.
Date published: 2023-04-11
Rated 1 out of 5 by from Difficult and confusing to update name Very poor. I changed my name legally in 2022, and the first page of the tax dialogue asks you to confirm contact details, including my deadname/previous name. There was no option to update my name short of trying to contact someone, or proceed with this incorrect information and click a big button saying it was correct. When I tried to contact turbotax, i was given a range of service options I could avail myself with in order to resolve this ($$$). There was no option to speak with a rep to resolve what is a technical/form issue on your end. I sent an email and someone got back to me 5 business days later, and did not resolve it. I suggest you add an option to alter the name on the first page, other than just for a marriage. There needs to be an option for "Court Ordered Name Change". I hope to not be using your product in the future due to this. I do not consent to be contacted regarding this review.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax / 2022 Returns / Exceptional! I found Turbo Tax to be easy to access, easy to use and understand, and its features to be outstanding.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3319