TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Helped me a lot Tax time is annoying and tedious this helps walk you through it.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is super easy to use Helps greatly with investment accounts and good tax referring suggestions
Date published: 2023-04-11
Rated 5 out of 5 by from Easy Step Through Process I like the worry-free feeling when filing using Turbo Tax. I like the feature to step through each section to ensure you captured all income and deductions.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax got me through it one more year. It was an okay experience. Shouldn't cost so much.
Date published: 2023-04-11
Rated 1 out of 5 by from ill belooking for another program next year purchased online, you said i got 1 free state (KS), saw it download, the program update page said it was updating kansas and ,somehow south carolina? but when i got to the state return portion i had to pay $45 for KS and then another $25 to file. your help function just goes in circles. can find phone number faster with google. had to call twice (not in previous years) to sort it out. rated poor because i will no longer recommend your program
Date published: 2023-04-11
Rated 3 out of 5 by from Not happy Turbo Tax doesn't allow me to email my taxes, I had to print them. It's supposed that by filling out my taxes with this program I would be able to email them, which is not true. I paid for nothing. I'm disappointed. Not happy.
Date published: 2023-04-11
Rated 5 out of 5 by from It was very quick and responsive, no bots It was very helpful and very responsive, throughout i talked to people no bots
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome as always My returns are somewhat complex -- but with TurboTax -- they make it a breeze!! love it!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Makes filing taxes less s Turbo Tax Team is always there to support you! They are always knowledgeable and friendly!!!
Date published: 2023-04-11
Rated 5 out of 5 by from lord bless the lady who helped me I do not find taxes easy. I have had an array of different jobs and forms to submit, but the breakdown on TurboTax makes it bearable. I have tried a tax preparation service before in the past, but they charged way too much to tell me that I owed way too much. My largest issue was a special situation, where I received a self-employment form for what was really an education award. As a self employment form, I was going to be taxed as if it was a self employed business. I opened the help feature and it took a little bit of navigating but I was connected with a woman with 15 years experience who was able to reduce my federal taxes by over half when fixing this problem (she even told me I can get this fixed on previous returns and was about to show me how). Unfortunately the chat box disappeared, and I ended the session by mistake so I couldn’t get all of my answers… but the savings alone is enough for me to give five stars. Doretha, if you read this, thank you!!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3307
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helped me a lot Tax time is annoying and tedious this helps walk you through it.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is super easy to use Helps greatly with investment accounts and good tax referring suggestions
Date published: 2023-04-11
Rated 5 out of 5 by from Easy Step Through Process I like the worry-free feeling when filing using Turbo Tax. I like the feature to step through each section to ensure you captured all income and deductions.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax got me through it one more year. It was an okay experience. Shouldn't cost so much.
Date published: 2023-04-11
Rated 1 out of 5 by from ill belooking for another program next year purchased online, you said i got 1 free state (KS), saw it download, the program update page said it was updating kansas and ,somehow south carolina? but when i got to the state return portion i had to pay $45 for KS and then another $25 to file. your help function just goes in circles. can find phone number faster with google. had to call twice (not in previous years) to sort it out. rated poor because i will no longer recommend your program
Date published: 2023-04-11
Rated 3 out of 5 by from Not happy Turbo Tax doesn't allow me to email my taxes, I had to print them. It's supposed that by filling out my taxes with this program I would be able to email them, which is not true. I paid for nothing. I'm disappointed. Not happy.
Date published: 2023-04-11
Rated 5 out of 5 by from It was very quick and responsive, no bots It was very helpful and very responsive, throughout i talked to people no bots
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome as always My returns are somewhat complex -- but with TurboTax -- they make it a breeze!! love it!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Makes filing taxes less s Turbo Tax Team is always there to support you! They are always knowledgeable and friendly!!!
Date published: 2023-04-11
Rated 5 out of 5 by from lord bless the lady who helped me I do not find taxes easy. I have had an array of different jobs and forms to submit, but the breakdown on TurboTax makes it bearable. I have tried a tax preparation service before in the past, but they charged way too much to tell me that I owed way too much. My largest issue was a special situation, where I received a self-employment form for what was really an education award. As a self employment form, I was going to be taxed as if it was a self employed business. I opened the help feature and it took a little bit of navigating but I was connected with a woman with 15 years experience who was able to reduce my federal taxes by over half when fixing this problem (she even told me I can get this fixed on previous returns and was about to show me how). Unfortunately the chat box disappeared, and I ended the session by mistake so I couldn’t get all of my answers… but the savings alone is enough for me to give five stars. Doretha, if you read this, thank you!!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3307