TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Easy to use Turbo tax makes finding definitions and explanations user friendly, removing much of the stress of filing taxes
Date published: 2023-04-13
Rated 3 out of 5 by from Some things are not explained simple enough. For the lay person trying to do their own business and personal tax return, some items are not explained in detail enough, especially when you are closing a business on 12/31/2023 and you took, in previous years, Section 179 depreciation. It gets complicated and situations and words are not explained clearly enough. I finally had to go on line for my answers, hoping the websites I read were accurate.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax for 2022 I used TurboTax this year, 2023, and it was very easy to follow
Date published: 2023-04-13
Rated 4 out of 5 by from So please I pray we got it!! Even though we have used Turbo Tax for the last 7yrs I'm still waiting for the ah ha moment we actually get our return with no mistakes - hasn't happened yet - we can but hope!!
Date published: 2023-04-13
Rated 1 out of 5 by from Pushy Prices to file my taxes keep going up even though the complexity of my taxes have not changed and I have not needed "live help". Constantly get asked to upgrade upgrade upgrade throughout the filing process and website is slow
Date published: 2023-04-13
Rated 5 out of 5 by from Used Turbo Tax for years very good software i have uses Turbo Tax for years I can do my taxes wit ease using Turbo Tax
Date published: 2023-04-13
Rated 4 out of 5 by from Excellent guide overall ease of use for an individual preparing their owe taxes
Date published: 2023-04-13
Rated 5 out of 5 by from It gets easier to use every year! Turbo Tax seems to get easier and smoother to use every year. And this year it found deductions for me that I would likely have missed. I recommend Turbo Tax to everyone.
Date published: 2023-04-13
Rated 2 out of 5 by from Overcharging Not only do they charge for federal and state they also charge 39.00 to pay their fees with your tax return. This my 7th year doing turbo tax and every year the price increases by 40-50 %
Date published: 2023-04-13
Rated 2 out of 5 by from I am disappointed with the product this year... I want to make sure that my charge card is only charged "ONE TIME"... I was not able to pull in our returns from 2021... not sure why that information did not automatically come into the 2022 tax prep. I have been using Turbo Tax for a very long time.. I may have to reconsider the product in 2023... Hopefully, there are others who complain and the company will have to address the product for 2023...
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3300
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Turbo tax makes finding definitions and explanations user friendly, removing much of the stress of filing taxes
Date published: 2023-04-13
Rated 3 out of 5 by from Some things are not explained simple enough. For the lay person trying to do their own business and personal tax return, some items are not explained in detail enough, especially when you are closing a business on 12/31/2023 and you took, in previous years, Section 179 depreciation. It gets complicated and situations and words are not explained clearly enough. I finally had to go on line for my answers, hoping the websites I read were accurate.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax for 2022 I used TurboTax this year, 2023, and it was very easy to follow
Date published: 2023-04-13
Rated 4 out of 5 by from So please I pray we got it!! Even though we have used Turbo Tax for the last 7yrs I'm still waiting for the ah ha moment we actually get our return with no mistakes - hasn't happened yet - we can but hope!!
Date published: 2023-04-13
Rated 1 out of 5 by from Pushy Prices to file my taxes keep going up even though the complexity of my taxes have not changed and I have not needed "live help". Constantly get asked to upgrade upgrade upgrade throughout the filing process and website is slow
Date published: 2023-04-13
Rated 5 out of 5 by from Used Turbo Tax for years very good software i have uses Turbo Tax for years I can do my taxes wit ease using Turbo Tax
Date published: 2023-04-13
Rated 4 out of 5 by from Excellent guide overall ease of use for an individual preparing their owe taxes
Date published: 2023-04-13
Rated 5 out of 5 by from It gets easier to use every year! Turbo Tax seems to get easier and smoother to use every year. And this year it found deductions for me that I would likely have missed. I recommend Turbo Tax to everyone.
Date published: 2023-04-13
Rated 2 out of 5 by from Overcharging Not only do they charge for federal and state they also charge 39.00 to pay their fees with your tax return. This my 7th year doing turbo tax and every year the price increases by 40-50 %
Date published: 2023-04-13
Rated 2 out of 5 by from I am disappointed with the product this year... I want to make sure that my charge card is only charged "ONE TIME"... I was not able to pull in our returns from 2021... not sure why that information did not automatically come into the 2022 tax prep. I have been using Turbo Tax for a very long time.. I may have to reconsider the product in 2023... Hopefully, there are others who complain and the company will have to address the product for 2023...
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3300