TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from lord bless the lady who helped me I do not find taxes easy. I have had an array of different jobs and forms to submit, but the breakdown on TurboTax makes it bearable. I have tried a tax preparation service before in the past, but they charged way too much to tell me that I owed way too much. My largest issue was a special situation, where I received a self-employment form for what was really an education award. As a self employment form, I was going to be taxed as if it was a self employed business. I opened the help feature and it took a little bit of navigating but I was connected with a woman with 15 years experience who was able to reduce my federal taxes by over half when fixing this problem (she even told me I can get this fixed on previous returns and was about to show me how). Unfortunately the chat box disappeared, and I ended the session by mistake so I couldn’t get all of my answers… but the savings alone is enough for me to give five stars. Doretha, if you read this, thank you!!
Date published: 2023-04-11
Rated 5 out of 5 by from So quick, simple to understand! This makes filing our taxes so easy and stress-free!
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome Very easy from start to finish, Like the new scam from phone.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Home and Business clear and easy to follow HOWEVER computer crashed and I couldn't find my 2019 CD and couldn't reach to get another copy.
Date published: 2023-04-11
Rated 4 out of 5 by from SAVED A LOT OF TIME SAVED SO MUCH TIME, I STILL HAD TIME TO COOK DINNER
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is awesome and easy TurboTax was quick and easy even though I have not done my own taxes with this service in a few years they easily found my information. It was easy to load in my 1099s.
Date published: 2023-04-11
Rated 2 out of 5 by from problem with filing Although TurboTax prompted me to transmit and I received confirmation 2 separate times, there was no confirmation email from IRS and when I checked back within 48 hrs using TurboTax, it said my taxes had not been filed. I did this twice and just tried sending a 3rd time -- hope this works. No emails in junk mail.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax Live Full Service Basic The Tax Expert Yolanda made it fast accurate and easily done. Thank You
Date published: 2023-04-11
Rated 5 out of 5 by from Very good Have used for the past several years. Always satisfied
Date published: 2023-04-11
Rated 3 out of 5 by from too many fees a fee for everything. too much money. I cant believe you charge me for the privlige of letting me pay you through my refund. rediculous.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from lord bless the lady who helped me I do not find taxes easy. I have had an array of different jobs and forms to submit, but the breakdown on TurboTax makes it bearable. I have tried a tax preparation service before in the past, but they charged way too much to tell me that I owed way too much. My largest issue was a special situation, where I received a self-employment form for what was really an education award. As a self employment form, I was going to be taxed as if it was a self employed business. I opened the help feature and it took a little bit of navigating but I was connected with a woman with 15 years experience who was able to reduce my federal taxes by over half when fixing this problem (she even told me I can get this fixed on previous returns and was about to show me how). Unfortunately the chat box disappeared, and I ended the session by mistake so I couldn’t get all of my answers… but the savings alone is enough for me to give five stars. Doretha, if you read this, thank you!!
Date published: 2023-04-11
Rated 5 out of 5 by from So quick, simple to understand! This makes filing our taxes so easy and stress-free!
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome Very easy from start to finish, Like the new scam from phone.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Home and Business clear and easy to follow HOWEVER computer crashed and I couldn't find my 2019 CD and couldn't reach to get another copy.
Date published: 2023-04-11
Rated 4 out of 5 by from SAVED A LOT OF TIME SAVED SO MUCH TIME, I STILL HAD TIME TO COOK DINNER
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is awesome and easy TurboTax was quick and easy even though I have not done my own taxes with this service in a few years they easily found my information. It was easy to load in my 1099s.
Date published: 2023-04-11
Rated 2 out of 5 by from problem with filing Although TurboTax prompted me to transmit and I received confirmation 2 separate times, there was no confirmation email from IRS and when I checked back within 48 hrs using TurboTax, it said my taxes had not been filed. I did this twice and just tried sending a 3rd time -- hope this works. No emails in junk mail.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax Live Full Service Basic The Tax Expert Yolanda made it fast accurate and easily done. Thank You
Date published: 2023-04-11
Rated 5 out of 5 by from Very good Have used for the past several years. Always satisfied
Date published: 2023-04-11
Rated 3 out of 5 by from too many fees a fee for everything. too much money. I cant believe you charge me for the privlige of letting me pay you through my refund. rediculous.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3287