TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Almost Perfect Works great but very difficult to get answers to simple questions. Can't access help for specific areas of tax return. Put in very words that say an error has been made and help does not come up for that subject. Could be better user friendly.
Date published: 2023-04-13
Rated 5 out of 5 by from I have used Turbo Tax Deluxe for many years My experience has been very good. Did not spend any time with experts this year.
Date published: 2023-04-13
Rated 5 out of 5 by from The pain of filing is mininmized! Through the forest and over the hill into success with complete guidance and explanations to file Fed and State taxes! A complex task made easier. Just make sure you have access to all required docs.
Date published: 2023-04-13
Rated 3 out of 5 by from TurboTAX is too Expensive It's crazy that in addition to taxes I have to pay nearly $200 for filing online plus filing fees! There should be a law against this kind of excessive pricing.
Date published: 2023-04-13
Rated 4 out of 5 by from Yay TurboTax I just used the basic free version because my taxes are not complicated. I had less dread this year, knowing TurboTax simple and easy format.
Date published: 2023-04-13
Rated 2 out of 5 by from Decent product, way too expensive Product did mostly what i needed it to, though its a pain to try to use the site while switching between other windows. Unfortunately the pricing has gotten out of hand. Shouldn't cost an extra $60 to file a state return when i just spent over $100 on premium. Ridiculous.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax is easy to use I had no problems using the product, found it easy to use.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax is amazingly complete, clumsy interface Relatively painless, single area most in need of improvement is navigation, ability to get anywhere in the return process to review just what you want
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax is Awesome! It is very convenient to use and has wonderful service
Date published: 2023-04-13
Rated 5 out of 5 by from Great Experience with Turbo Tax Super easy to use. I have questions two times and I had an agent contact me within five minutes both times. Of course I feel nervous that I should have had my tax preparer do it and I maybe could have saved more money but honestly, I am happy to be done and this was really simple. Thanks!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3284
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Almost Perfect Works great but very difficult to get answers to simple questions. Can't access help for specific areas of tax return. Put in very words that say an error has been made and help does not come up for that subject. Could be better user friendly.
Date published: 2023-04-13
Rated 5 out of 5 by from I have used Turbo Tax Deluxe for many years My experience has been very good. Did not spend any time with experts this year.
Date published: 2023-04-13
Rated 5 out of 5 by from The pain of filing is mininmized! Through the forest and over the hill into success with complete guidance and explanations to file Fed and State taxes! A complex task made easier. Just make sure you have access to all required docs.
Date published: 2023-04-13
Rated 3 out of 5 by from TurboTAX is too Expensive It's crazy that in addition to taxes I have to pay nearly $200 for filing online plus filing fees! There should be a law against this kind of excessive pricing.
Date published: 2023-04-13
Rated 4 out of 5 by from Yay TurboTax I just used the basic free version because my taxes are not complicated. I had less dread this year, knowing TurboTax simple and easy format.
Date published: 2023-04-13
Rated 2 out of 5 by from Decent product, way too expensive Product did mostly what i needed it to, though its a pain to try to use the site while switching between other windows. Unfortunately the pricing has gotten out of hand. Shouldn't cost an extra $60 to file a state return when i just spent over $100 on premium. Ridiculous.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax is easy to use I had no problems using the product, found it easy to use.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax is amazingly complete, clumsy interface Relatively painless, single area most in need of improvement is navigation, ability to get anywhere in the return process to review just what you want
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax is Awesome! It is very convenient to use and has wonderful service
Date published: 2023-04-13
Rated 5 out of 5 by from Great Experience with Turbo Tax Super easy to use. I have questions two times and I had an agent contact me within five minutes both times. Of course I feel nervous that I should have had my tax preparer do it and I maybe could have saved more money but honestly, I am happy to be done and this was really simple. Thanks!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3284