TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
SKH Austin from
Love Turbo Tax
The program has excellent information when you are unsure about what to choose for your situation. It reminds you of items that you have left blank or need to find info. The graphics this year made it fun--if taxes can be fun--to use.
Date published: 2023-04-11
Rated 5 out of 5 by
MarleneCentreville from
Easy to use
I did the EZ form for my daughter and the app was easy to use and walked me through the process.
Date published: 2023-04-11
Rated 4 out of 5 by
adamhype from
Not too difficult!
This is the second time using TurboTax and luckily it guides you pretty well through the process.
Date published: 2023-04-11
Rated 5 out of 5 by
Kent 2022 from
Great as Usual, But,,,,,
As usual, TT guided me through everything. This year however I had an unusual situation where my mortgage was sold to another provider. So,,, I had to enter another lender/1098. The guidance through that section left me confused as to which lender/1098 they were asking about when it came to Which was most recent. It seemed to loop back around. I think had you ask which was the ORIGINAL LENDER and which was the NEW LENDER, it would have been more clear. I also assumed that 'Refinanced with a new lender" was the same as "Mortgage was sold to a new lender", so, I checked that box. I hope i did it correctly!!!
Date published: 2023-04-11
Rated 4 out of 5 by
Moose191 from
Turbo Tax
It was a good experience. I was satisfied with the expert that assisted me.
Date published: 2023-04-11
Rated 5 out of 5 by
TwinMMY from
Way to Go Turbo Tax helpers and experts!
I normally have pretty straight forward taxes but didn't this year - and the experts were so patient and helpful! THANK YOU!
Date published: 2023-04-11
Rated 5 out of 5 by
LNJO from
Understanding Inquiries
It was easy to answer all inquiries as opposed to filling out the actual tax return. Also having used Turbo Tax in the past few years, all updated income had been tracked and was entered on the current tax return without needing my confirmation.
Date published: 2023-04-11
Rated 4 out of 5 by
EThom13 from
easy to use!
I've used TT for 8 years now, incredibly easy to use. If I come across something I may be confused on, there's always tips or help from an agent. I used an agent in the previous year, and one of the nicest and intelligent people I've met. She was an immense help!
Date published: 2023-04-11
Rated 5 out of 5 by
Justin66 from
TurboTax is so easy
self explanatory and easy to use. step by step direction
Date published: 2023-04-11
Rated 4 out of 5 by
TK Wishman from
Love Turbotax
Ive been using Turbotax for many years now and I love the software. Its easy to work with and it takes you through doing your taxes step by step, question by question. Easy-Peasy. In the last few years though, I have noticed that the software can get a little glitchy, I will be doing my taxes, save the return to come back to it later and my file wont be there, I will have to start all over (frustrating). or I may answer a question one way to see what the outcome will be, then go back to answer the same question another way, then go back again and then it will just take me to a whole new topic. so where does that question go cuz then I cant find it again (strange). or the best one is, I get done with my fed return and move on to state and it will ask me if I want to use my one free state filing fee for free, I click yes and get done with my state return and go to e-file and it charges me $25 anyways. where did my free state e-file go? its Little glitchy things like that. Thanks for listening.
All TurboTax® Offerings Reviews - Page 3269
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SKH Austin from
Love Turbo Tax
The program has excellent information when you are unsure about what to choose for your situation. It reminds you of items that you have left blank or need to find info. The graphics this year made it fun--if taxes can be fun--to use.
Date published: 2023-04-11
Rated 5 out of 5 by
MarleneCentreville from
Easy to use
I did the EZ form for my daughter and the app was easy to use and walked me through the process.
Date published: 2023-04-11
Rated 4 out of 5 by
adamhype from
Not too difficult!
This is the second time using TurboTax and luckily it guides you pretty well through the process.
Date published: 2023-04-11
Rated 5 out of 5 by
Kent 2022 from
Great as Usual, But,,,,,
As usual, TT guided me through everything. This year however I had an unusual situation where my mortgage was sold to another provider. So,,, I had to enter another lender/1098. The guidance through that section left me confused as to which lender/1098 they were asking about when it came to Which was most recent. It seemed to loop back around. I think had you ask which was the ORIGINAL LENDER and which was the NEW LENDER, it would have been more clear. I also assumed that 'Refinanced with a new lender" was the same as "Mortgage was sold to a new lender", so, I checked that box. I hope i did it correctly!!!
Date published: 2023-04-11
Rated 4 out of 5 by
Moose191 from
Turbo Tax
It was a good experience. I was satisfied with the expert that assisted me.
Date published: 2023-04-11
Rated 5 out of 5 by
TwinMMY from
Way to Go Turbo Tax helpers and experts!
I normally have pretty straight forward taxes but didn't this year - and the experts were so patient and helpful! THANK YOU!
Date published: 2023-04-11
Rated 5 out of 5 by
LNJO from
Understanding Inquiries
It was easy to answer all inquiries as opposed to filling out the actual tax return. Also having used Turbo Tax in the past few years, all updated income had been tracked and was entered on the current tax return without needing my confirmation.
Date published: 2023-04-11
Rated 4 out of 5 by
EThom13 from
easy to use!
I've used TT for 8 years now, incredibly easy to use. If I come across something I may be confused on, there's always tips or help from an agent. I used an agent in the previous year, and one of the nicest and intelligent people I've met. She was an immense help!
Date published: 2023-04-11
Rated 5 out of 5 by
Justin66 from
TurboTax is so easy
self explanatory and easy to use. step by step direction
Date published: 2023-04-11
Rated 4 out of 5 by
TK Wishman from
Love Turbotax
Ive been using Turbotax for many years now and I love the software. Its easy to work with and it takes you through doing your taxes step by step, question by question. Easy-Peasy. In the last few years though, I have noticed that the software can get a little glitchy, I will be doing my taxes, save the return to come back to it later and my file wont be there, I will have to start all over (frustrating). or I may answer a question one way to see what the outcome will be, then go back to answer the same question another way, then go back again and then it will just take me to a whole new topic. so where does that question go cuz then I cant find it again (strange). or the best one is, I get done with my fed return and move on to state and it will ask me if I want to use my one free state filing fee for free, I click yes and get done with my state return and go to e-file and it charges me $25 anyways. where did my free state e-file go? its Little glitchy things like that. Thanks for listening.
All TurboTax® Offerings Reviews - Page 3269
Date published: 2023-04-11