TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Love Turbotax Ive been using Turbotax for many years now and I love the software. Its easy to work with and it takes you through doing your taxes step by step, question by question. Easy-Peasy. In the last few years though, I have noticed that the software can get a little glitchy, I will be doing my taxes, save the return to come back to it later and my file wont be there, I will have to start all over (frustrating). or I may answer a question one way to see what the outcome will be, then go back to answer the same question another way, then go back again and then it will just take me to a whole new topic. so where does that question go cuz then I cant find it again (strange). or the best one is, I get done with my fed return and move on to state and it will ask me if I want to use my one free state filing fee for free, I click yes and get done with my state return and go to e-file and it charges me $25 anyways. where did my free state e-file go? its Little glitchy things like that. Thanks for listening.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax makes it easy! The first time filing my taxes was as seamless as possible. The step-by-step process created a fluent way to know what I was doing, would definitely use TurboTax next year.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax again I've been using it for years and once again it has a small bug that frustrated me. I checked the wrong box for two home offices on the 2106 worksheet in the interviews and although I had unchecked it, it did not correct the form and would bomb out of the review on line 16b. I eventually found this error created an extra 2106 form and it was corrected by removing the extra form. Wasted a lot of my time.
Date published: 2023-04-11
Rated 5 out of 5 by from good service quick and easy; answered my concerns and solved any issues
Date published: 2023-04-11
Rated 5 out of 5 by from turbotax i have used turbotax for many years and have always been satisfied
Date published: 2023-04-11
Rated 3 out of 5 by from Many issues with the program this year This year the program was much less intuitive and I had an issue with it thinking I had an HSA and I didn't, and it was next to impossible to get it fixed and from the community help page, it was a common problem this year. Very frustrating to pay so much and have to argue with the program
Date published: 2023-04-11
Rated 5 out of 5 by from You can do it yourself Really easy to use and to finish in one sitting. Doesn't miss a trick with the deductions and gives me confidence.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Wonderful A very easy and quick wat to file taxes. A non-stress way to file taxes.
Date published: 2023-04-11
Rated 3 out of 5 by from better than 1st thought I wasn't happy at first but they made amending simple & easy. For that I thank them,.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbox tax is awesome been using them for 8 years! Phyliss was a lovely lady and super helpful. Always love great service.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3264
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Love Turbotax Ive been using Turbotax for many years now and I love the software. Its easy to work with and it takes you through doing your taxes step by step, question by question. Easy-Peasy. In the last few years though, I have noticed that the software can get a little glitchy, I will be doing my taxes, save the return to come back to it later and my file wont be there, I will have to start all over (frustrating). or I may answer a question one way to see what the outcome will be, then go back to answer the same question another way, then go back again and then it will just take me to a whole new topic. so where does that question go cuz then I cant find it again (strange). or the best one is, I get done with my fed return and move on to state and it will ask me if I want to use my one free state filing fee for free, I click yes and get done with my state return and go to e-file and it charges me $25 anyways. where did my free state e-file go? its Little glitchy things like that. Thanks for listening.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax makes it easy! The first time filing my taxes was as seamless as possible. The step-by-step process created a fluent way to know what I was doing, would definitely use TurboTax next year.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax again I've been using it for years and once again it has a small bug that frustrated me. I checked the wrong box for two home offices on the 2106 worksheet in the interviews and although I had unchecked it, it did not correct the form and would bomb out of the review on line 16b. I eventually found this error created an extra 2106 form and it was corrected by removing the extra form. Wasted a lot of my time.
Date published: 2023-04-11
Rated 5 out of 5 by from good service quick and easy; answered my concerns and solved any issues
Date published: 2023-04-11
Rated 5 out of 5 by from turbotax i have used turbotax for many years and have always been satisfied
Date published: 2023-04-11
Rated 3 out of 5 by from Many issues with the program this year This year the program was much less intuitive and I had an issue with it thinking I had an HSA and I didn't, and it was next to impossible to get it fixed and from the community help page, it was a common problem this year. Very frustrating to pay so much and have to argue with the program
Date published: 2023-04-11
Rated 5 out of 5 by from You can do it yourself Really easy to use and to finish in one sitting. Doesn't miss a trick with the deductions and gives me confidence.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Wonderful A very easy and quick wat to file taxes. A non-stress way to file taxes.
Date published: 2023-04-11
Rated 3 out of 5 by from better than 1st thought I wasn't happy at first but they made amending simple & easy. For that I thank them,.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbox tax is awesome been using them for 8 years! Phyliss was a lovely lady and super helpful. Always love great service.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3264