TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Referral credit impossible to use I spoke with 2 Turbo Tax advisors on this. They both told me different solutions that did not work. I am the dad. I did my younger daughters (daughter A) taxes for her. She referred Turbo Tax to her sister, my older daughter (daughter B) . (I normally do her taxes on HR Block) but wanted to get the offered $25 gift card for daughter "A" while daughter "B" enjoyed the 20% off discount. I did both returns for them using their unique individual Turbo Tax accounts. Neither received the credit or the gift card. And dad received a headache and 3 hours loss that I will never get back.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy and convenient Even though we had to owe, that is not Turbo Tax'x fault. The system is very easy to guide you through the key details and the various imports are very convenient.
Date published: 2023-04-12
Rated 5 out of 5 by from taxes were easy with quick books and turbo tax Great work, taxes were a blast to finish in time. Turbo taxes and Quickbook made it easy to do my taxes.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy, Quick and Fast Easy, Quick and Fast. TurboTax software made it easy to understand.
Date published: 2023-04-12
Rated 5 out of 5 by from Love TTB Can always trust doing my taxes on this site, never had an issue.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is a huge timesaver! TurboTax is easy to use and a huge timesaver. Thank you.
Date published: 2023-04-12
Rated 1 out of 5 by from genuinely disappointed genuinely disappointed in turbo tax this year. all the extra "features" added I found to be unnecessary and a nuisance. would be nice to know the tax to be applied to your "free filing program" that cost $217 after tax for using a "free tax filing program". to many hidden added fees and such. genuinely disappointed in turbo tax this year, usually its not this difficult to navigate the site. I didn't get any help from anyone and I'm still charged over $200 to "file for free" on turbo tax. for the fact that i make less then $25,000 and 1/2 my federal refund is being taken from me to file my taxes on your "free program". genuinely disappointed this year. planning on using a different tax filing method next year.
Date published: 2023-04-12
Rated 3 out of 5 by from Great TurboTax is easy to use, it shows you the steps as you go along.
Date published: 2023-04-12
Rated 5 out of 5 by from Quick & Easy I have filed with turbo tax 4 years in a row and the fact that it saves all of my info and has smart import technology really speeds the process along!
Date published: 2023-04-12
Rated 3 out of 5 by from Didn't need state Added NH state just to check if there was anything I needed to do (TT said probably not before adding it, wanted to be sure, no income tax though) amounted to $0. being charged $59 for it to have me print out nothing and mail it?? had to go back to 'start over' state, hit the trash on it, and click on the state on the sidebar again for it to not start going through questions I didn't need. In fairness it was quick to complete and I was able to remove NH on my own.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Referral credit impossible to use I spoke with 2 Turbo Tax advisors on this. They both told me different solutions that did not work. I am the dad. I did my younger daughters (daughter A) taxes for her. She referred Turbo Tax to her sister, my older daughter (daughter B) . (I normally do her taxes on HR Block) but wanted to get the offered $25 gift card for daughter "A" while daughter "B" enjoyed the 20% off discount. I did both returns for them using their unique individual Turbo Tax accounts. Neither received the credit or the gift card. And dad received a headache and 3 hours loss that I will never get back.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy and convenient Even though we had to owe, that is not Turbo Tax'x fault. The system is very easy to guide you through the key details and the various imports are very convenient.
Date published: 2023-04-12
Rated 5 out of 5 by from taxes were easy with quick books and turbo tax Great work, taxes were a blast to finish in time. Turbo taxes and Quickbook made it easy to do my taxes.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy, Quick and Fast Easy, Quick and Fast. TurboTax software made it easy to understand.
Date published: 2023-04-12
Rated 5 out of 5 by from Love TTB Can always trust doing my taxes on this site, never had an issue.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is a huge timesaver! TurboTax is easy to use and a huge timesaver. Thank you.
Date published: 2023-04-12
Rated 1 out of 5 by from genuinely disappointed genuinely disappointed in turbo tax this year. all the extra "features" added I found to be unnecessary and a nuisance. would be nice to know the tax to be applied to your "free filing program" that cost $217 after tax for using a "free tax filing program". to many hidden added fees and such. genuinely disappointed in turbo tax this year, usually its not this difficult to navigate the site. I didn't get any help from anyone and I'm still charged over $200 to "file for free" on turbo tax. for the fact that i make less then $25,000 and 1/2 my federal refund is being taken from me to file my taxes on your "free program". genuinely disappointed this year. planning on using a different tax filing method next year.
Date published: 2023-04-12
Rated 3 out of 5 by from Great TurboTax is easy to use, it shows you the steps as you go along.
Date published: 2023-04-12
Rated 5 out of 5 by from Quick & Easy I have filed with turbo tax 4 years in a row and the fact that it saves all of my info and has smart import technology really speeds the process along!
Date published: 2023-04-12
Rated 3 out of 5 by from Didn't need state Added NH state just to check if there was anything I needed to do (TT said probably not before adding it, wanted to be sure, no income tax though) amounted to $0. being charged $59 for it to have me print out nothing and mail it?? had to go back to 'start over' state, hit the trash on it, and click on the state on the sidebar again for it to not start going through questions I didn't need. In fairness it was quick to complete and I was able to remove NH on my own.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3257