TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
Robbi 77 from
Multi-time user in Jacksonville
I have used TT for years and this may have been the best experience to date. It was easy to move around and especially easy to go back and catch something I omitted on purpose, this wasn't so easy in years past. Still like the way it moves you thru the questions. I feel the Premium plan is worth the money for their guidance, even with some easier returns. It's really worth it with multiple income streams and deductions.
Date published: 2023-04-12
Rated 5 out of 5 by
Acbar from
turbo tax is awesome
So easy to use- I recommend highly. Makes doing taxes way less stressful
Date published: 2023-04-12
Rated 1 out of 5 by
Michaelg342 from
Premium Sucks
What tf am I paying $178 for premium? Really dumb.
Date published: 2023-04-12
Rated 2 out of 5 by
viivii528 from
Misleading
Mislead into asking for more tax breaks, when it led to me just paying a TurboTax fee.
Date published: 2023-04-12
Rated 3 out of 5 by
rms2303 from
Annoying software
The software doesn't explain the issues it sees in the review process - leaving you guessing what the error is, getting irritated, and starting over from scratch
Date published: 2023-04-12
Rated 3 out of 5 by
40hockeyman from
not impressed with this software
I purchased Turbo Tax but honestly I prefer HR Block for simplicity
Date published: 2023-04-12
Rated 1 out of 5 by
Simone89 from
Program Payment Options Were Deceiving
The program works great, but I was not given clear options for the type of product I wanted to use. When signing in I was prompted to have live assistance and was not give any other options. I typically use the basic turbo tax and I feel that I was deceived into choosing an option where I didn't even use all of the features. I will be submitting a claim to the FTC about this matter.
Date published: 2023-04-12
Rated 2 out of 5 by
sldkjf from
20% Discount didn't work
20% Discount didn't work even though I used the button on the email sent and filed the same day of the email receipt
Date published: 2023-04-12
Rated 4 out of 5 by
MSMcKeag from
Very reputable filing solution that helps you!
Good & reputable filing solution. We have wages, farm income, business income and multiple states to file in.
Date published: 2023-04-12
Rated 5 out of 5 by
TnHokie from
Use TurboTax
Fast and easy. I've used TurboTax for years for fast accurate results.
All TurboTax® Offerings Reviews - Page 3245
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Robbi 77 from
Multi-time user in Jacksonville
I have used TT for years and this may have been the best experience to date. It was easy to move around and especially easy to go back and catch something I omitted on purpose, this wasn't so easy in years past. Still like the way it moves you thru the questions. I feel the Premium plan is worth the money for their guidance, even with some easier returns. It's really worth it with multiple income streams and deductions.
Date published: 2023-04-12
Rated 5 out of 5 by
Acbar from
turbo tax is awesome
So easy to use- I recommend highly. Makes doing taxes way less stressful
Date published: 2023-04-12
Rated 1 out of 5 by
Michaelg342 from
Premium Sucks
What tf am I paying $178 for premium? Really dumb.
Date published: 2023-04-12
Rated 2 out of 5 by
viivii528 from
Misleading
Mislead into asking for more tax breaks, when it led to me just paying a TurboTax fee.
Date published: 2023-04-12
Rated 3 out of 5 by
rms2303 from
Annoying software
The software doesn't explain the issues it sees in the review process - leaving you guessing what the error is, getting irritated, and starting over from scratch
Date published: 2023-04-12
Rated 3 out of 5 by
40hockeyman from
not impressed with this software
I purchased Turbo Tax but honestly I prefer HR Block for simplicity
Date published: 2023-04-12
Rated 1 out of 5 by
Simone89 from
Program Payment Options Were Deceiving
The program works great, but I was not given clear options for the type of product I wanted to use. When signing in I was prompted to have live assistance and was not give any other options. I typically use the basic turbo tax and I feel that I was deceived into choosing an option where I didn't even use all of the features. I will be submitting a claim to the FTC about this matter.
Date published: 2023-04-12
Rated 2 out of 5 by
sldkjf from
20% Discount didn't work
20% Discount didn't work even though I used the button on the email sent and filed the same day of the email receipt
Date published: 2023-04-12
Rated 4 out of 5 by
MSMcKeag from
Very reputable filing solution that helps you!
Good & reputable filing solution. We have wages, farm income, business income and multiple states to file in.
Date published: 2023-04-12
Rated 5 out of 5 by
TnHokie from
Use TurboTax
Fast and easy. I've used TurboTax for years for fast accurate results.
All TurboTax® Offerings Reviews - Page 3245
Date published: 2023-04-12