TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Multi-time user in Jacksonville I have used TT for years and this may have been the best experience to date. It was easy to move around and especially easy to go back and catch something I omitted on purpose, this wasn't so easy in years past. Still like the way it moves you thru the questions. I feel the Premium plan is worth the money for their guidance, even with some easier returns. It's really worth it with multiple income streams and deductions.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is awesome So easy to use- I recommend highly. Makes doing taxes way less stressful
Date published: 2023-04-12
Rated 1 out of 5 by from Premium Sucks What tf am I paying $178 for premium? Really dumb.
Date published: 2023-04-12
Rated 2 out of 5 by from Misleading Mislead into asking for more tax breaks, when it led to me just paying a TurboTax fee.
Date published: 2023-04-12
Rated 3 out of 5 by from Annoying software The software doesn't explain the issues it sees in the review process - leaving you guessing what the error is, getting irritated, and starting over from scratch
Date published: 2023-04-12
Rated 3 out of 5 by from not impressed with this software I purchased Turbo Tax but honestly I prefer HR Block for simplicity
Date published: 2023-04-12
Rated 1 out of 5 by from Program Payment Options Were Deceiving The program works great, but I was not given clear options for the type of product I wanted to use. When signing in I was prompted to have live assistance and was not give any other options. I typically use the basic turbo tax and I feel that I was deceived into choosing an option where I didn't even use all of the features. I will be submitting a claim to the FTC about this matter.
Date published: 2023-04-12
Rated 2 out of 5 by from 20% Discount didn't work 20% Discount didn't work even though I used the button on the email sent and filed the same day of the email receipt
Date published: 2023-04-12
Rated 4 out of 5 by from Very reputable filing solution that helps you! Good & reputable filing solution. We have wages, farm income, business income and multiple states to file in.
Date published: 2023-04-12
Rated 5 out of 5 by from Use TurboTax Fast and easy. I've used TurboTax for years for fast accurate results.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Multi-time user in Jacksonville I have used TT for years and this may have been the best experience to date. It was easy to move around and especially easy to go back and catch something I omitted on purpose, this wasn't so easy in years past. Still like the way it moves you thru the questions. I feel the Premium plan is worth the money for their guidance, even with some easier returns. It's really worth it with multiple income streams and deductions.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is awesome So easy to use- I recommend highly. Makes doing taxes way less stressful
Date published: 2023-04-12
Rated 1 out of 5 by from Premium Sucks What tf am I paying $178 for premium? Really dumb.
Date published: 2023-04-12
Rated 2 out of 5 by from Misleading Mislead into asking for more tax breaks, when it led to me just paying a TurboTax fee.
Date published: 2023-04-12
Rated 3 out of 5 by from Annoying software The software doesn't explain the issues it sees in the review process - leaving you guessing what the error is, getting irritated, and starting over from scratch
Date published: 2023-04-12
Rated 3 out of 5 by from not impressed with this software I purchased Turbo Tax but honestly I prefer HR Block for simplicity
Date published: 2023-04-12
Rated 1 out of 5 by from Program Payment Options Were Deceiving The program works great, but I was not given clear options for the type of product I wanted to use. When signing in I was prompted to have live assistance and was not give any other options. I typically use the basic turbo tax and I feel that I was deceived into choosing an option where I didn't even use all of the features. I will be submitting a claim to the FTC about this matter.
Date published: 2023-04-12
Rated 2 out of 5 by from 20% Discount didn't work 20% Discount didn't work even though I used the button on the email sent and filed the same day of the email receipt
Date published: 2023-04-12
Rated 4 out of 5 by from Very reputable filing solution that helps you! Good & reputable filing solution. We have wages, farm income, business income and multiple states to file in.
Date published: 2023-04-12
Rated 5 out of 5 by from Use TurboTax Fast and easy. I've used TurboTax for years for fast accurate results.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3245