TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is great to use Turbo Tax, made it easy for me to complete my return.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax people were there to help I needed some help and you all were there to help me. I would still be sitting here trying to figure it all out.
Date published: 2023-04-12
Rated 5 out of 5 by from Customer Service personnel - Jessica was fantastic We had a very difficult time completing due to some of the special forms we had, Jessica was an awsome helper, she stayed with us throughout and answered all our questions and was able to help us successfully efile our taxes. Great source of information and very knowledgeable
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax was great Everyone was very professional and helpful, Jackie was great! Thank you!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Amazing! Andy was amazing, answered all of our questions, and took the time to ensure that the return was filed correctly. I did not know how to file crypto taxes properly, so the fact that she was able to explain what forms and files were needed was a major plus!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax is Good - but why the big $$$ to file? I like using the app - they essentially have the corner on the market. We have to file, so when it was around $50-80 to file for both Fed and State seemed reasonable -- now it's $180 to file both -- WHY?? Disappointed, especially with paying more to file in my state than what I'll get back. Stinks.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for 8 years straight. Awesome
Date published: 2023-04-12
Rated 2 out of 5 by from Stupid non-stop compliments, too much Going direct through the website is twice as expensive as downloading the software. Why? Also the hidden fee at the end if you want to pay the filing fee with your federal return. Also, the non stop 'you are doing great' and 'good news, they are a dependent' is stupid. You also won't let me choose itemized over standard deduction. I don't need stupid estimate questions to know what to do.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use! I was apprehensive about using TurboTax at first, but I had a great experience with it!
Date published: 2023-04-12
Rated 1 out of 5 by from Fee after fee after fee after fee after fee STOP PROMPTING ME TO UPGRADE. STOP CHARGING SO MANY FEES
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great to use Turbo Tax, made it easy for me to complete my return.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax people were there to help I needed some help and you all were there to help me. I would still be sitting here trying to figure it all out.
Date published: 2023-04-12
Rated 5 out of 5 by from Customer Service personnel - Jessica was fantastic We had a very difficult time completing due to some of the special forms we had, Jessica was an awsome helper, she stayed with us throughout and answered all our questions and was able to help us successfully efile our taxes. Great source of information and very knowledgeable
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax was great Everyone was very professional and helpful, Jackie was great! Thank you!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Amazing! Andy was amazing, answered all of our questions, and took the time to ensure that the return was filed correctly. I did not know how to file crypto taxes properly, so the fact that she was able to explain what forms and files were needed was a major plus!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax is Good - but why the big $$$ to file? I like using the app - they essentially have the corner on the market. We have to file, so when it was around $50-80 to file for both Fed and State seemed reasonable -- now it's $180 to file both -- WHY?? Disappointed, especially with paying more to file in my state than what I'll get back. Stinks.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for 8 years straight. Awesome
Date published: 2023-04-12
Rated 2 out of 5 by from Stupid non-stop compliments, too much Going direct through the website is twice as expensive as downloading the software. Why? Also the hidden fee at the end if you want to pay the filing fee with your federal return. Also, the non stop 'you are doing great' and 'good news, they are a dependent' is stupid. You also won't let me choose itemized over standard deduction. I don't need stupid estimate questions to know what to do.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use! I was apprehensive about using TurboTax at first, but I had a great experience with it!
Date published: 2023-04-12
Rated 1 out of 5 by from Fee after fee after fee after fee after fee STOP PROMPTING ME TO UPGRADE. STOP CHARGING SO MANY FEES
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3243