TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
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Rated 3 out of 5 by Kfoote23 from Get rid of the “bots” I had some serious issues with the robots…. The real person, Della, saved the day
Date published: 2023-04-14
Rated 4 out of 5 by MichaelaKM from Easy Love that you can just import your w2 however if you are using the free edition just know you are more likely to get a smaller refund.
Date published: 2023-04-14
Rated 4 out of 5 by HappyBdayDay from Did the job. Overall relatively easy to use. Navigation for dealing with 1099-NEC forms for non-business owners could be much clearer. Unexpected snag: despite checking the charitable contributions box, I did not get an opportunity to fill out my actual charitable contributions; I had to back click to review/redo that section to eventually fill in that data. It could have been me clicking a tab unintentionally, but never had that happen before using TurboTax. Also, it is still hard to get the software to move on when one does not specify a state to file income tax in (I live in TN; no state income tax).
Date published: 2023-04-14
Rated 5 out of 5 by Angie503 from Another Successful Year with Turbo Tax Turbo Tax walks me through every possible situation that could apply to me. While checking and rechecking gets repetitive, I feel confident that my information is complete in every respect.
Date published: 2023-04-14
Rated 5 out of 5 by Bowench from TurboTax is Excellent and Extremely Convenient! This is my 8th year and the convenience is AWESOME!
Date published: 2023-04-14
Rated 5 out of 5 by coach keebler from Turbo Tax does the job Have been a client for 8 years and have no problems with any of my returns
Date published: 2023-04-14
Rated 5 out of 5 by SuzyC 22 from TurboTax was totally free for me TurboTax was so easy to use to complete my taxes and it's awesome that it was completely free.
Date published: 2023-04-14
Rated 5 out of 5 by Deany1 from Turbo tax is awsme i have used Turbotax for the last 5 years! this year was done in about 28 min! thank you Turbotax!
Date published: 2023-04-14
Rated 1 out of 5 by kakra from Terrible It charged me when i was looking for a free alternative for my son. Ridiculous I had to pay $200 for turbo tax when he only owed 100 on his return. He literally made no money and I paid more for the program than what he owed
Date published: 2023-04-14
Rated 3 out of 5 by Leslie103 from meh I have used Turbotax for years, yet this year it asked me if I used 2 particular forms on my 2021 tax return. Why would I have to look that up, since turbotax HAS that info? Makes no sense to me. Also, Turbotax is expensive and the price keeps increasing. So yeah, MEH. makes no sense.
All TurboTax® Offerings Reviews - Page 3241
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Kfoote23 from Get rid of the “bots” I had some serious issues with the robots…. The real person, Della, saved the day
Date published: 2023-04-14
Rated 4 out of 5 by MichaelaKM from Easy Love that you can just import your w2 however if you are using the free edition just know you are more likely to get a smaller refund.
Date published: 2023-04-14
Rated 4 out of 5 by HappyBdayDay from Did the job. Overall relatively easy to use. Navigation for dealing with 1099-NEC forms for non-business owners could be much clearer. Unexpected snag: despite checking the charitable contributions box, I did not get an opportunity to fill out my actual charitable contributions; I had to back click to review/redo that section to eventually fill in that data. It could have been me clicking a tab unintentionally, but never had that happen before using TurboTax. Also, it is still hard to get the software to move on when one does not specify a state to file income tax in (I live in TN; no state income tax).
Date published: 2023-04-14
Rated 5 out of 5 by Angie503 from Another Successful Year with Turbo Tax Turbo Tax walks me through every possible situation that could apply to me. While checking and rechecking gets repetitive, I feel confident that my information is complete in every respect.
Date published: 2023-04-14
Rated 5 out of 5 by Bowench from TurboTax is Excellent and Extremely Convenient! This is my 8th year and the convenience is AWESOME!
Date published: 2023-04-14
Rated 5 out of 5 by coach keebler from Turbo Tax does the job Have been a client for 8 years and have no problems with any of my returns
Date published: 2023-04-14
Rated 5 out of 5 by SuzyC 22 from TurboTax was totally free for me TurboTax was so easy to use to complete my taxes and it's awesome that it was completely free.
Date published: 2023-04-14
Rated 5 out of 5 by Deany1 from Turbo tax is awsme i have used Turbotax for the last 5 years! this year was done in about 28 min! thank you Turbotax!
Date published: 2023-04-14
Rated 1 out of 5 by kakra from Terrible It charged me when i was looking for a free alternative for my son. Ridiculous I had to pay $200 for turbo tax when he only owed 100 on his return. He literally made no money and I paid more for the program than what he owed
Date published: 2023-04-14
Rated 3 out of 5 by Leslie103 from meh I have used Turbotax for years, yet this year it asked me if I used 2 particular forms on my 2021 tax return. Why would I have to look that up, since turbotax HAS that info? Makes no sense to me. Also, Turbotax is expensive and the price keeps increasing. So yeah, MEH. makes no sense.
All TurboTax® Offerings Reviews - Page 3241
Date published: 2023-04-14