TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from quick and thorough Always an easy experience! The help section has the answers I am looking for.
Date published: 2023-04-12
Rated 1 out of 5 by from Intuit is a vampire. Intuit lobbies congress to keep the tax code complicated and make their product necessary.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Thank you TurboTax! The process was fantastic! Thank you
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome excellent service with the expert and I like it better than other services
Date published: 2023-04-12
Rated 5 out of 5 by from Feeling Accomplished using Turbo Tax I've used Turbo Tax for 10+ years. I always feel confident and educated by the time I finish my taxes no matter what new life event we have experienced. This year was a new first for us with a college student. Turbo Tax always has the answers I need.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax was awesome As I stated before Lanie prepared my taxes and she is amazing
Date published: 2023-04-12
Rated 5 out of 5 by from Good software Great tax software every step of the way for my fairly complex return
Date published: 2023-04-12
Rated 3 out of 5 by from Happy except for 1099-Q I always like Turbo Tax. But this was the first year I received a 529 distribution. I entered the 1099-Q data and the 1099-T, assuming Turbo Tax would apply the 1099T amounts to the 1099-Q tax calculation. I was therefore surprised that my return not only showed tax on the 1099-Q earnings, but also applied a 10% penalty. I had to read the Q&A regarding 1099-Q distributions indicating that the taxpayer has to determine if any part is taxable. Isn't that what this software is for? No warning or comment!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is so EASY!!! My mom always stressed out with TAXES. Now, being a mom to 4 young children. Turbo Tax made filing my taxes stress free. I was able to file the Taxes quick. I loved being able to take pictures of my W2 and forms. So simple and done after the kids went to bed!
Date published: 2023-04-12
Rated 4 out of 5 by from Very Smooth TurboTax with one fault The experience was very easy and intuitive. It was rather easy for me to load all needed documents including my crypto and stocks. The only problem was that after I finished and was at the pay screen I found that I could have done the same tax program for $40 cheaper. When I tried to open turbotax using the discounted rate (from their site), it would just revert me back to the more expensive price. I guess the lesson here is to look for the discount at the beginning, or else you can't change it.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from quick and thorough Always an easy experience! The help section has the answers I am looking for.
Date published: 2023-04-12
Rated 1 out of 5 by from Intuit is a vampire. Intuit lobbies congress to keep the tax code complicated and make their product necessary.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent Thank you TurboTax! The process was fantastic! Thank you
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome excellent service with the expert and I like it better than other services
Date published: 2023-04-12
Rated 5 out of 5 by from Feeling Accomplished using Turbo Tax I've used Turbo Tax for 10+ years. I always feel confident and educated by the time I finish my taxes no matter what new life event we have experienced. This year was a new first for us with a college student. Turbo Tax always has the answers I need.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax was awesome As I stated before Lanie prepared my taxes and she is amazing
Date published: 2023-04-12
Rated 5 out of 5 by from Good software Great tax software every step of the way for my fairly complex return
Date published: 2023-04-12
Rated 3 out of 5 by from Happy except for 1099-Q I always like Turbo Tax. But this was the first year I received a 529 distribution. I entered the 1099-Q data and the 1099-T, assuming Turbo Tax would apply the 1099T amounts to the 1099-Q tax calculation. I was therefore surprised that my return not only showed tax on the 1099-Q earnings, but also applied a 10% penalty. I had to read the Q&A regarding 1099-Q distributions indicating that the taxpayer has to determine if any part is taxable. Isn't that what this software is for? No warning or comment!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is so EASY!!! My mom always stressed out with TAXES. Now, being a mom to 4 young children. Turbo Tax made filing my taxes stress free. I was able to file the Taxes quick. I loved being able to take pictures of my W2 and forms. So simple and done after the kids went to bed!
Date published: 2023-04-12
Rated 4 out of 5 by from Very Smooth TurboTax with one fault The experience was very easy and intuitive. It was rather easy for me to load all needed documents including my crypto and stocks. The only problem was that after I finished and was at the pay screen I found that I could have done the same tax program for $40 cheaper. When I tried to open turbotax using the discounted rate (from their site), it would just revert me back to the more expensive price. I guess the lesson here is to look for the discount at the beginning, or else you can't change it.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3212