TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from TurboTax is awesome! I like the descriptive instructions even when I had to use a third party they still gave me excellent advice and security along the way.
Date published: 2023-04-20
Rated 5 out of 5 by from EASY TO USE VERY EASY, I WAS ABLE TO COMPLETE IT WITHIN 30 MINUTES
Date published: 2023-04-20
Rated 5 out of 5 by from i like the dancers at the end of filing overall pretty easy - great reminders to submit 1095-A
Date published: 2023-04-20
Rated 2 out of 5 by from NOT FREE !!!! They advertise it being free but it isn't! I've paid every single year!!! Other than that it's easy to do and help is at the tip of your fingers just have to pay for it. Even though I didn't ask for help I ended up paying over $200 for them to file my taxes
Date published: 2023-04-20
Rated 5 out of 5 by from Love! So east and helpful, enjoyable experience. Thank you so much.
Date published: 2023-04-20
Rated 4 out of 5 by from Had trouble this year My returns kept getting rejected. I thought it was hard to fix to get to the actual areas where I needed to correct my mistakes. I felt the system just wanted me to upgrade products and pay more money rather than leading me to the correct forms. I felt this happened over and over again rather than making it easy to get to the correct form.
Date published: 2023-04-20
Rated 1 out of 5 by from totally disappointed My return was rejected 4 times. I tried to get help each time with no success. very frustrating support . I will not use next time.....I just want my credit card refunded my tax payment and charge for e-filing my state return. I had to print my returns and snail mail.
Date published: 2023-04-20
Rated 4 out of 5 by from Not happy this year I thought I'd filed and paid, but found out it hadn't gone through. Schedule K-1 is ridiculously complicated. Often time the info isn't on the form. I am now late.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy and Simple to complete It was easy, quick and simple to complete. Ease of access is what I like the most. Thanks again!
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is very easy to use and I have used it for many years
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 322
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! I like the descriptive instructions even when I had to use a third party they still gave me excellent advice and security along the way.
Date published: 2023-04-20
Rated 5 out of 5 by from EASY TO USE VERY EASY, I WAS ABLE TO COMPLETE IT WITHIN 30 MINUTES
Date published: 2023-04-20
Rated 5 out of 5 by from i like the dancers at the end of filing overall pretty easy - great reminders to submit 1095-A
Date published: 2023-04-20
Rated 2 out of 5 by from NOT FREE !!!! They advertise it being free but it isn't! I've paid every single year!!! Other than that it's easy to do and help is at the tip of your fingers just have to pay for it. Even though I didn't ask for help I ended up paying over $200 for them to file my taxes
Date published: 2023-04-20
Rated 5 out of 5 by from Love! So east and helpful, enjoyable experience. Thank you so much.
Date published: 2023-04-20
Rated 4 out of 5 by from Had trouble this year My returns kept getting rejected. I thought it was hard to fix to get to the actual areas where I needed to correct my mistakes. I felt the system just wanted me to upgrade products and pay more money rather than leading me to the correct forms. I felt this happened over and over again rather than making it easy to get to the correct form.
Date published: 2023-04-20
Rated 1 out of 5 by from totally disappointed My return was rejected 4 times. I tried to get help each time with no success. very frustrating support . I will not use next time.....I just want my credit card refunded my tax payment and charge for e-filing my state return. I had to print my returns and snail mail.
Date published: 2023-04-20
Rated 4 out of 5 by from Not happy this year I thought I'd filed and paid, but found out it hadn't gone through. Schedule K-1 is ridiculously complicated. Often time the info isn't on the form. I am now late.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy and Simple to complete It was easy, quick and simple to complete. Ease of access is what I like the most. Thanks again!
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is very easy to use and I have used it for many years
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 322