TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from It works Doing taxes is like getting a root canal. TurboTax was the novacaine I needed to get through it.
Date published: 2023-04-12
Rated 5 out of 5 by from Super Time Saver As a newbie to tax filing , I am totally unaware of the process. Turbotax really saved a lot of time and saved my day
Date published: 2023-04-12
Rated 1 out of 5 by from Sneak charges on you I am a student and apply for education credit tax breaks. However, turbo tax forces you to pay a fee to process this not just for federal taxes, which is the only taxes this is under, as well as state taxes. The total comes out to over 100 dollars. Making a student who is already struggling with money, as the credit would suggest, do this is ridiculous.
Date published: 2023-04-12
Rated 5 out of 5 by from Super fast and easy I completed my taxes super fast and was very easy.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is OK I have been using Turbo Tax for years with no problems. This year I made an error and checked a wrong box on one of my investments (My cost basis was not reported on my 1099) even though I had the cost basis entered. Turbo Tax kept requiring me to calculate the cost basis even though I corrected the error. No amount of trying would get it to work. I had to delete all of my investment income and start over again to clear it. A frustrating bug if you happen to encounter it. I also find it interesting that it tracks my state taxes while I am completing my federal, but when I go to do the state it has to show progress bars to show me it is working on it. I thought it was working on it the whole time. Is this supposed to make me feel good or like my time is being wasted?
Date published: 2023-04-12
Rated 1 out of 5 by from Expensive Thought filing taxes is easy via the software that someone wrote, the price is far too exorbitant for such simple filing. No individual is providing a service and yet I paid nearly $200 for state and federal to be filed for me. Perhaps next year I won't procrastinate and just file myself to save some money. Was better at the promotional price I got last year...
Date published: 2023-04-12
Rated 5 out of 5 by from So Easy to File Taxes with TurboTax Having filed 1040 long form for many years, it was such a pleasure to let TurboTax guide the questions, the branched information, and complete the various federal forms without sweat. It took me just over 7 hours to get it right, which is far faster than ever before.
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing Confusing, not as straight forward as advertised. Needs to simplified.
Date published: 2023-04-12
Rated 5 out of 5 by from I love Turbo Tax All of the process have been extremely easy to manage.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is a Godsend It's great -- especially for older people (75) like me! It doesn't let you forget anything, guides you step-by-step, and finds all your mistakes!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It works Doing taxes is like getting a root canal. TurboTax was the novacaine I needed to get through it.
Date published: 2023-04-12
Rated 5 out of 5 by from Super Time Saver As a newbie to tax filing , I am totally unaware of the process. Turbotax really saved a lot of time and saved my day
Date published: 2023-04-12
Rated 1 out of 5 by from Sneak charges on you I am a student and apply for education credit tax breaks. However, turbo tax forces you to pay a fee to process this not just for federal taxes, which is the only taxes this is under, as well as state taxes. The total comes out to over 100 dollars. Making a student who is already struggling with money, as the credit would suggest, do this is ridiculous.
Date published: 2023-04-12
Rated 5 out of 5 by from Super fast and easy I completed my taxes super fast and was very easy.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is OK I have been using Turbo Tax for years with no problems. This year I made an error and checked a wrong box on one of my investments (My cost basis was not reported on my 1099) even though I had the cost basis entered. Turbo Tax kept requiring me to calculate the cost basis even though I corrected the error. No amount of trying would get it to work. I had to delete all of my investment income and start over again to clear it. A frustrating bug if you happen to encounter it. I also find it interesting that it tracks my state taxes while I am completing my federal, but when I go to do the state it has to show progress bars to show me it is working on it. I thought it was working on it the whole time. Is this supposed to make me feel good or like my time is being wasted?
Date published: 2023-04-12
Rated 1 out of 5 by from Expensive Thought filing taxes is easy via the software that someone wrote, the price is far too exorbitant for such simple filing. No individual is providing a service and yet I paid nearly $200 for state and federal to be filed for me. Perhaps next year I won't procrastinate and just file myself to save some money. Was better at the promotional price I got last year...
Date published: 2023-04-12
Rated 5 out of 5 by from So Easy to File Taxes with TurboTax Having filed 1040 long form for many years, it was such a pleasure to let TurboTax guide the questions, the branched information, and complete the various federal forms without sweat. It took me just over 7 hours to get it right, which is far faster than ever before.
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing Confusing, not as straight forward as advertised. Needs to simplified.
Date published: 2023-04-12
Rated 5 out of 5 by from I love Turbo Tax All of the process have been extremely easy to manage.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is a Godsend It's great -- especially for older people (75) like me! It doesn't let you forget anything, guides you step-by-step, and finds all your mistakes!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3209