TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from “Wordy” I went through every single step, paid for my taxes and picked efile; I’ve been waiting for an update on my return. I log in only to find Turbo Tax never actually submitted it! 3 weeks later, I almost missed the filing date because with all of Turbo Taxes steps and processes you let this one “slip through the cracks”. For what you charge, and as a longtime customer, I’m very disappointed in your service.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is #1 My return was rejected 4 times a turbo tax expert had me fixed and corrected in 5 minutes. Thank you Stephanie You are awesome!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Another Awesome Tax Season Using TurboTax I have been using Turbo Tax software or online to complete my taxes for over 10 years. The ease of use and access to tax experts if needed.
Date published: 2023-04-12
Rated 1 out of 5 by from IRS IP Pin empty TurboTax SHOULD prompt to update 43 year user of TurboTax ... now very upset. IRS rejected return because IP PIN was incorrect. Quickly got the new IP PIN took almost two hours to find how to update ... and I have 40 years of programing/technical expertise. TurboTax should be prompting me when the IP PIN is empty ... would I like to enter the IP PIN for me and my wife. Then I could quickly retrieve and updated with the least effort. The TurboTax help was USELESS. Had to ask the TurboTax Community for the proper way to update the TurboTax download.
Date published: 2023-04-12
Rated 5 out of 5 by from yay Turbo Tax Everything went smoothly until I received a notice that my form was rejected. I went back and did what Turbotax said to do and so far so good. Fingers crossed!
Date published: 2023-04-12
Rated 5 out of 5 by from Nice Product and Easy to Navigate and Use The product was intuitive to use and had nice help features. The guided process was very easy to use.
Date published: 2023-04-12
Rated 5 out of 5 by from turbotax is awsome my taxes were fast and easy, i use turbotax every year.
Date published: 2023-04-12
Rated 3 out of 5 by from 10945-A Last year I was prompted to put in my 1095-a info, this year I had to do a search to find where to input the information. Almost missed it!
Date published: 2023-04-12
Rated 1 out of 5 by from TERRIBLE Terrible - expensive, confusing, incomplete, misleads you at ever oppotunity into spending money that you don't need to. Truly despicable.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome! I have been using Turbox Tax for years. I have never had a problem. So easy to use!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3200
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from “Wordy” I went through every single step, paid for my taxes and picked efile; I’ve been waiting for an update on my return. I log in only to find Turbo Tax never actually submitted it! 3 weeks later, I almost missed the filing date because with all of Turbo Taxes steps and processes you let this one “slip through the cracks”. For what you charge, and as a longtime customer, I’m very disappointed in your service.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is #1 My return was rejected 4 times a turbo tax expert had me fixed and corrected in 5 minutes. Thank you Stephanie You are awesome!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Another Awesome Tax Season Using TurboTax I have been using Turbo Tax software or online to complete my taxes for over 10 years. The ease of use and access to tax experts if needed.
Date published: 2023-04-12
Rated 1 out of 5 by from IRS IP Pin empty TurboTax SHOULD prompt to update 43 year user of TurboTax ... now very upset. IRS rejected return because IP PIN was incorrect. Quickly got the new IP PIN took almost two hours to find how to update ... and I have 40 years of programing/technical expertise. TurboTax should be prompting me when the IP PIN is empty ... would I like to enter the IP PIN for me and my wife. Then I could quickly retrieve and updated with the least effort. The TurboTax help was USELESS. Had to ask the TurboTax Community for the proper way to update the TurboTax download.
Date published: 2023-04-12
Rated 5 out of 5 by from yay Turbo Tax Everything went smoothly until I received a notice that my form was rejected. I went back and did what Turbotax said to do and so far so good. Fingers crossed!
Date published: 2023-04-12
Rated 5 out of 5 by from Nice Product and Easy to Navigate and Use The product was intuitive to use and had nice help features. The guided process was very easy to use.
Date published: 2023-04-12
Rated 5 out of 5 by from turbotax is awsome my taxes were fast and easy, i use turbotax every year.
Date published: 2023-04-12
Rated 3 out of 5 by from 10945-A Last year I was prompted to put in my 1095-a info, this year I had to do a search to find where to input the information. Almost missed it!
Date published: 2023-04-12
Rated 1 out of 5 by from TERRIBLE Terrible - expensive, confusing, incomplete, misleads you at ever oppotunity into spending money that you don't need to. Truly despicable.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome! I have been using Turbox Tax for years. I have never had a problem. So easy to use!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3200