TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Noice I needed to do this and this is the easiest and most cost effective way.!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax makes everything easier. / AWESOME I needed help since I started a business and TurboTax was there. Even called me to make sure I was ok to proceed!!
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax easy to use and easy to follow instructions to get the best outcome
Date published: 2023-04-12
Rated 4 out of 5 by from TT is very helpful but there are still bugs TT takes their user through each step. It is not always easy or obvious how to download info like W-2's or investment companies/banks. I big issue is that while it runs Smart Check to eliminate errors, a big help, it doesn't identify if you failed to enter the IRS personal IP PIN. You will file and get rejected by IRS before TT tells you to enter the IP PIN and how to enter it. This should be done while user is completing forms.
Date published: 2023-04-12
Rated 4 out of 5 by from GREAT EXPERIENCE. gREAT EXPERIENCE WITH TURBO TAX. THIS WAS MY 8TH YEAR. CONTINUE THE SUPERB SERVICE.JWW
Date published: 2023-04-12
Rated 3 out of 5 by from too confusing too many repetitious questions! too many checks, i'm done after 10 years of aggravation at tax time!!!
Date published: 2023-04-12
Rated 1 out of 5 by from So disappointing A required update corrupted a file name: couldn't open my completed but not filed return. Couldn't re-install because I couldn't un-install. TT help tried their best but couldn't do any better for me. I've been using TT for at least 10 years, but this will be the last.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent program Easy to follow. Explanations included. Plus expert advice whenever needed.
Date published: 2023-04-12
Rated 5 out of 5 by from Not that great Nothing for $29 yada yada yada yada yada yada yada yada
Date published: 2023-04-12
Rated 3 out of 5 by from Rate hike After about 80% complete, tried to go back and look at Schedule C information, but could not view the info, so after about 20 minutes of trying, I finally was provide access to the information from the help link. Should not have been that hard. Additionally, I very unhappy with what appears to be a 38% rate hike.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Noice I needed to do this and this is the easiest and most cost effective way.!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax makes everything easier. / AWESOME I needed help since I started a business and TurboTax was there. Even called me to make sure I was ok to proceed!!
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax easy to use and easy to follow instructions to get the best outcome
Date published: 2023-04-12
Rated 4 out of 5 by from TT is very helpful but there are still bugs TT takes their user through each step. It is not always easy or obvious how to download info like W-2's or investment companies/banks. I big issue is that while it runs Smart Check to eliminate errors, a big help, it doesn't identify if you failed to enter the IRS personal IP PIN. You will file and get rejected by IRS before TT tells you to enter the IP PIN and how to enter it. This should be done while user is completing forms.
Date published: 2023-04-12
Rated 4 out of 5 by from GREAT EXPERIENCE. gREAT EXPERIENCE WITH TURBO TAX. THIS WAS MY 8TH YEAR. CONTINUE THE SUPERB SERVICE.JWW
Date published: 2023-04-12
Rated 3 out of 5 by from too confusing too many repetitious questions! too many checks, i'm done after 10 years of aggravation at tax time!!!
Date published: 2023-04-12
Rated 1 out of 5 by from So disappointing A required update corrupted a file name: couldn't open my completed but not filed return. Couldn't re-install because I couldn't un-install. TT help tried their best but couldn't do any better for me. I've been using TT for at least 10 years, but this will be the last.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent program Easy to follow. Explanations included. Plus expert advice whenever needed.
Date published: 2023-04-12
Rated 5 out of 5 by from Not that great Nothing for $29 yada yada yada yada yada yada yada yada
Date published: 2023-04-12
Rated 3 out of 5 by from Rate hike After about 80% complete, tried to go back and look at Schedule C information, but could not view the info, so after about 20 minutes of trying, I finally was provide access to the information from the help link. Should not have been that hard. Additionally, I very unhappy with what appears to be a 38% rate hike.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3185