TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Awesome I love turbo tax easy to use easy to understand very helpful
Date published: 2023-04-19
Rated 5 out of 5 by from Making it easy start to finish! The app experience was great. This 50 character required review is not.
Date published: 2023-04-19
Rated 4 out of 5 by from Tubo tax is awesome Turbo tax was great, easy to use and easy to follow.
Date published: 2023-04-19
Rated 5 out of 5 by from Easier than expected Had generally a positive experience, they let me get a free extension which I really needed yesterday and process was smooth, thanks
Date published: 2023-04-19
Rated 1 out of 5 by from Frustrated I filed my return and it charged me $128. I thought this was a free service. I couldn't back out and re-do the return and had no choice except to pay the fee from my federal return which I really couldn't afford! This sucked!
Date published: 2023-04-19
Rated 2 out of 5 by from very confusing it was very confusing. We filed jointly, both need a Schedule C. I had to search out schedule c from search, it did not come up on it's own. I could not get a schedule c to come ump for my husband, so I put them both together. I have never done this before. Also, e-filing was rejected both to federal and state. Very difficult to try to fix so I am late in filing. Still don't know if it has gone through yet.
Date published: 2023-04-19
Rated 5 out of 5 by from great, as usual great. Excellent questions, making it easy for my amswers. Like the double checking after my responses, and i like the easy transitions from one subject to another within an area, and then transitions to new areas. like that i can chhose to select what i want to work on next
Date published: 2023-04-19
Rated 5 out of 5 by from I love this site. Turbo tax is truly awsome I had a rejected e-file and turbo tax walked me through every step of the way. best tax software ever.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax to the Rescue I have been using TurboTax for many, many years. They make it so easy to complete your taxes - without having to worry about the latest changes to the tax rules. If there was one improvement that I could suggest, it is in the "Fix Errors" part of the workflow. Every thing else provides context. While fixing errors, all TurboTax does is to present the line in the form where the error is and asks us to fix it. It will be helpful, if there is context provided so that we know that entry was made.
Date published: 2023-04-19
Rated 4 out of 5 by from REALLY!!!!! The fact that i had to pay $39 to have the fee for turbo tax come out of my federal return refund is totally ridiculous!!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 319
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I love turbo tax easy to use easy to understand very helpful
Date published: 2023-04-19
Rated 5 out of 5 by from Making it easy start to finish! The app experience was great. This 50 character required review is not.
Date published: 2023-04-19
Rated 4 out of 5 by from Tubo tax is awesome Turbo tax was great, easy to use and easy to follow.
Date published: 2023-04-19
Rated 5 out of 5 by from Easier than expected Had generally a positive experience, they let me get a free extension which I really needed yesterday and process was smooth, thanks
Date published: 2023-04-19
Rated 1 out of 5 by from Frustrated I filed my return and it charged me $128. I thought this was a free service. I couldn't back out and re-do the return and had no choice except to pay the fee from my federal return which I really couldn't afford! This sucked!
Date published: 2023-04-19
Rated 2 out of 5 by from very confusing it was very confusing. We filed jointly, both need a Schedule C. I had to search out schedule c from search, it did not come up on it's own. I could not get a schedule c to come ump for my husband, so I put them both together. I have never done this before. Also, e-filing was rejected both to federal and state. Very difficult to try to fix so I am late in filing. Still don't know if it has gone through yet.
Date published: 2023-04-19
Rated 5 out of 5 by from great, as usual great. Excellent questions, making it easy for my amswers. Like the double checking after my responses, and i like the easy transitions from one subject to another within an area, and then transitions to new areas. like that i can chhose to select what i want to work on next
Date published: 2023-04-19
Rated 5 out of 5 by from I love this site. Turbo tax is truly awsome I had a rejected e-file and turbo tax walked me through every step of the way. best tax software ever.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax to the Rescue I have been using TurboTax for many, many years. They make it so easy to complete your taxes - without having to worry about the latest changes to the tax rules. If there was one improvement that I could suggest, it is in the "Fix Errors" part of the workflow. Every thing else provides context. While fixing errors, all TurboTax does is to present the line in the form where the error is and asks us to fix it. It will be helpful, if there is context provided so that we know that entry was made.
Date published: 2023-04-19
Rated 4 out of 5 by from REALLY!!!!! The fact that i had to pay $39 to have the fee for turbo tax come out of my federal return refund is totally ridiculous!!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 319