TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from It was fabulous, until the last page. The process was simple. The ability to upload documents and have the info transfer to the filing was outstanding. My only complaint is the $39 fee for having the other fees deducted from the refund. NO WHERE on the previous pages did it mention the fee. If it did, it was part of a disclaimer that was not evident. The fee shows at the very end of the process with no option to change the payment option on that page. The only option would have been to click BACK two dozen times to return to that page and pay via debt card. Who knows what information would have had to been entered all over again. I guess that is the strategy. Really leaves a very bad taste after everything was splendid up to that point.
Date published: 2023-03-01
Rated 4 out of 5 by from It worked with some confusion but overall good. lots of waiting for chat line to open. Especially in the evening. But the size of the picture on the Turbo forms always requires me to scroll down to find the "Continue" button. Please allow some way to read your full screen on a laptop.
Date published: 2023-03-01
Rated 5 out of 5 by from Text is the best text prepare in the world I filed my taxes between the text for 6 years going on 7 this year and I'm amazed with how they prepared your taxes sometime and they give you the most biggest refund that you are funded to have thank you turbo tax for being the best tax preparer the years I've had filed with your company
Date published: 2023-03-01
Rated 5 out of 5 by from Easiest way to file your taxes Turbo tax is user friendly and easy to navigate. They walk you step by step on how to file your taxes. If you don’t understand something, the website has explanations for everything which are extremely helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome app Easy to use. I like to do my own this makes it easy….
Date published: 2023-03-01
Rated 5 out of 5 by from Stress-Free Tax Season The flow made it super easy, less time-consuming, and more comprehendible.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax is easy Makes it super easy to file and corrects all the mistakes
Date published: 2023-03-01
Rated 5 out of 5 by from Thank you for making it so easy for me each step of the way was great AND IT MADE IT EASY TO FILL OUT THANK YOU
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax did it again, 1 hour of time, 6 years Always easy, fast and the best price ever, free. Yay TurboTax.
Date published: 2023-03-01
Rated 5 out of 5 by from Great S/W - have been using for many years Long time user here. TurboTax did it's usual great job this year. Easy to understand instructions.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 3154
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It was fabulous, until the last page. The process was simple. The ability to upload documents and have the info transfer to the filing was outstanding. My only complaint is the $39 fee for having the other fees deducted from the refund. NO WHERE on the previous pages did it mention the fee. If it did, it was part of a disclaimer that was not evident. The fee shows at the very end of the process with no option to change the payment option on that page. The only option would have been to click BACK two dozen times to return to that page and pay via debt card. Who knows what information would have had to been entered all over again. I guess that is the strategy. Really leaves a very bad taste after everything was splendid up to that point.
Date published: 2023-03-01
Rated 4 out of 5 by from It worked with some confusion but overall good. lots of waiting for chat line to open. Especially in the evening. But the size of the picture on the Turbo forms always requires me to scroll down to find the "Continue" button. Please allow some way to read your full screen on a laptop.
Date published: 2023-03-01
Rated 5 out of 5 by from Text is the best text prepare in the world I filed my taxes between the text for 6 years going on 7 this year and I'm amazed with how they prepared your taxes sometime and they give you the most biggest refund that you are funded to have thank you turbo tax for being the best tax preparer the years I've had filed with your company
Date published: 2023-03-01
Rated 5 out of 5 by from Easiest way to file your taxes Turbo tax is user friendly and easy to navigate. They walk you step by step on how to file your taxes. If you don’t understand something, the website has explanations for everything which are extremely helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome app Easy to use. I like to do my own this makes it easy….
Date published: 2023-03-01
Rated 5 out of 5 by from Stress-Free Tax Season The flow made it super easy, less time-consuming, and more comprehendible.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax is easy Makes it super easy to file and corrects all the mistakes
Date published: 2023-03-01
Rated 5 out of 5 by from Thank you for making it so easy for me each step of the way was great AND IT MADE IT EASY TO FILL OUT THANK YOU
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax did it again, 1 hour of time, 6 years Always easy, fast and the best price ever, free. Yay TurboTax.
Date published: 2023-03-01
Rated 5 out of 5 by from Great S/W - have been using for many years Long time user here. TurboTax did it's usual great job this year. Easy to understand instructions.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 3154