TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
Cbrian312 from
Not Free and they don't set clear expectations
They told me that it would be free, then it was $60, then it was $60 for both federal and state. They don't set clear expectations and then charge your card without explaining what the fees are. Just have to go through the tabs that say "prepare to be amazed"
Date published: 2023-03-02
Rated 4 out of 5 by
Saustin222 from
Where are the worksheets that were there last year
I am disappointed that the worksheets for depreciation, donations, average comparison for donations are no longer available. I am not able to see the exact calculation for the SALT tax. It was there last year. Calculations are hidden which is not good when you are doing your own taxes. Please bring all of these items back!
Date published: 2023-03-02
Rated 5 out of 5 by
Denise539 from
John made this process so quick and easy this year
Extremely pleased with John and his professionalism and expertise. He did an awesome job and I am so pleased.
Date published: 2023-03-02
Rated 5 out of 5 by
beloved22222 from
great customer service
great experts and they are willing to work with you.
Date published: 2023-03-02
Rated 3 out of 5 by
JessNell from
Pro was helpful, still frustrated
The pro that worked with me through chat was very helpful! I am frustrated that i was unable to file a free simple return because of my HSA, so I still had to pay. Also, I did receive a smaller refund than I got last year, which was done by an H&R Block office.
Date published: 2023-03-02
Rated 5 out of 5 by
blueeyedgal from
its awesome
quick and easy. makes it to where you can do your taxes yourself without any trouble
Date published: 2023-03-02
Rated 3 out of 5 by
Walt_DePauw from
not as efficient as in years past
I am somewhat disappointed with turbo tax this year
Date published: 2023-03-02
Rated 5 out of 5 by
Petebino from
Turbo Tax is Awesome
Easy and fast all I did was enter my W2 and I was done
Date published: 2023-03-02
Rated 5 out of 5 by
patchwork258 from
Very Nice
Help and thorough. When missing information they were patient and understanding
Date published: 2023-03-02
Rated 5 out of 5 by
1Big1Kahuna1 from
Love TurboTax
TurboTax is extremely easy to use and love that I can compare to prior years information.
All TurboTax® Offerings Reviews - Page 3153
Date published: 2023-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Cbrian312 from
Not Free and they don't set clear expectations
They told me that it would be free, then it was $60, then it was $60 for both federal and state. They don't set clear expectations and then charge your card without explaining what the fees are. Just have to go through the tabs that say "prepare to be amazed"
Date published: 2023-03-02
Rated 4 out of 5 by
Saustin222 from
Where are the worksheets that were there last year
I am disappointed that the worksheets for depreciation, donations, average comparison for donations are no longer available. I am not able to see the exact calculation for the SALT tax. It was there last year. Calculations are hidden which is not good when you are doing your own taxes. Please bring all of these items back!
Date published: 2023-03-02
Rated 5 out of 5 by
Denise539 from
John made this process so quick and easy this year
Extremely pleased with John and his professionalism and expertise. He did an awesome job and I am so pleased.
Date published: 2023-03-02
Rated 5 out of 5 by
beloved22222 from
great customer service
great experts and they are willing to work with you.
Date published: 2023-03-02
Rated 3 out of 5 by
JessNell from
Pro was helpful, still frustrated
The pro that worked with me through chat was very helpful! I am frustrated that i was unable to file a free simple return because of my HSA, so I still had to pay. Also, I did receive a smaller refund than I got last year, which was done by an H&R Block office.
Date published: 2023-03-02
Rated 5 out of 5 by
blueeyedgal from
its awesome
quick and easy. makes it to where you can do your taxes yourself without any trouble
Date published: 2023-03-02
Rated 3 out of 5 by
Walt_DePauw from
not as efficient as in years past
I am somewhat disappointed with turbo tax this year
Date published: 2023-03-02
Rated 5 out of 5 by
Petebino from
Turbo Tax is Awesome
Easy and fast all I did was enter my W2 and I was done
Date published: 2023-03-02
Rated 5 out of 5 by
patchwork258 from
Very Nice
Help and thorough. When missing information they were patient and understanding
Date published: 2023-03-02
Rated 5 out of 5 by
1Big1Kahuna1 from
Love TurboTax
TurboTax is extremely easy to use and love that I can compare to prior years information.
All TurboTax® Offerings Reviews - Page 3153
Date published: 2023-03-02