TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from SIMPLE VERY EASY TO DO SHOWED MY AUDIT RISKS WAS VERY DETAILED
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo tax let me know this year! I checked the box that said I had an IP PIN and turbo never asked me to fill it in, so I filed without it and my return was rejected. It shouldn't have let that happen! Also, could have used some prompting that said how many deduction I had so far so I could compare with standard deduction and I wouldn't have had to enter all my donations! Very tedious for noththing...
Date published: 2023-04-12
Rated 2 out of 5 by from Turbo Tax Premium was a visit to the unknown. After 6 hours of total frustration with the disk version, then another 5 hours with online support I (we) were able to slowly locate and enter all of the normal data required to complete the Federal and State returns. If the Turbo Tax software would only use the identical government terminology and make it easy to locate (like the 2021 software did) everything that we wanted to provide data into. So much time was spent going back and forth to try to locate many of the data points it became frustrating. Often having to reenter data again as areas were cleared by moving and searching. Just awful, I use the Federal forms next year.
Date published: 2023-04-12
Rated 4 out of 5 by from SB Review My IL state return continues to be returned for an unspecified technical error - TT isn't helping - I DON"T HAVE A NICKNAME
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great. The online help was Fantastic! I was unable to figure out a special tax item. I went online with an expert who very patiently looked over all my paperwork and after quite some digging found the issue in tools. I would not have been able to fix this without the online help
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax, good service without leaving your home! We've been fans of TT for the last ten or so years, it's reliable and provides documentation if you're been audited by the IRS!
Date published: 2023-04-12
Rated 3 out of 5 by from Very easy to use but not free The website is so easy to use and saves me tons of times They find all of the questions I need to answer and deductions I may not have thought of I just don't like that it's so expensive For a fairly simple return it cost over $100
Date published: 2023-04-12
Rated 4 out of 5 by from Taylor Family I have used TurboTax for many years. I do not care to write a review.
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and easy Great and fast experience using Turbo Tax for my return. Was done in under 30 minutes once I got the right edition!
Date published: 2023-04-12
Rated 5 out of 5 by from I Love Turbo Tax Very easy to use, directs you right were to look for information they need. Got my taxees done in 20 minutes!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3143
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SIMPLE VERY EASY TO DO SHOWED MY AUDIT RISKS WAS VERY DETAILED
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo tax let me know this year! I checked the box that said I had an IP PIN and turbo never asked me to fill it in, so I filed without it and my return was rejected. It shouldn't have let that happen! Also, could have used some prompting that said how many deduction I had so far so I could compare with standard deduction and I wouldn't have had to enter all my donations! Very tedious for noththing...
Date published: 2023-04-12
Rated 2 out of 5 by from Turbo Tax Premium was a visit to the unknown. After 6 hours of total frustration with the disk version, then another 5 hours with online support I (we) were able to slowly locate and enter all of the normal data required to complete the Federal and State returns. If the Turbo Tax software would only use the identical government terminology and make it easy to locate (like the 2021 software did) everything that we wanted to provide data into. So much time was spent going back and forth to try to locate many of the data points it became frustrating. Often having to reenter data again as areas were cleared by moving and searching. Just awful, I use the Federal forms next year.
Date published: 2023-04-12
Rated 4 out of 5 by from SB Review My IL state return continues to be returned for an unspecified technical error - TT isn't helping - I DON"T HAVE A NICKNAME
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great. The online help was Fantastic! I was unable to figure out a special tax item. I went online with an expert who very patiently looked over all my paperwork and after quite some digging found the issue in tools. I would not have been able to fix this without the online help
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax, good service without leaving your home! We've been fans of TT for the last ten or so years, it's reliable and provides documentation if you're been audited by the IRS!
Date published: 2023-04-12
Rated 3 out of 5 by from Very easy to use but not free The website is so easy to use and saves me tons of times They find all of the questions I need to answer and deductions I may not have thought of I just don't like that it's so expensive For a fairly simple return it cost over $100
Date published: 2023-04-12
Rated 4 out of 5 by from Taylor Family I have used TurboTax for many years. I do not care to write a review.
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and easy Great and fast experience using Turbo Tax for my return. Was done in under 30 minutes once I got the right edition!
Date published: 2023-04-12
Rated 5 out of 5 by from I Love Turbo Tax Very easy to use, directs you right were to look for information they need. Got my taxees done in 20 minutes!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3143