TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from I DIDNT GET THE OPTION TO DEPRECIATE MY CAR GOOD EXCEPT NOT SEEING WHERE TO DEPRECIATE CAR BOUGHT
Date published: 2023-04-12
Rated 5 out of 5 by from Great experience I was afraid I would have a problem understanding everything, but it was very simple
Date published: 2023-04-12
Rated 5 out of 5 by from Helped when accountant wouldn't took a while to find a government payment but you had good prompts and helped me when my return was rejected. It was about AGI from the previous year and my old accountant didn't have time to talk to me about it, you had a suggestion and we went with that. Thank you
Date published: 2023-04-12
Rated 1 out of 5 by from Bug in Premier Software Really struggled this year with the software after over a decade of use. The difference this time was the inclusion of a like-kind (1031) exchange. The software was populating both an 8824 (correctly) and a 4797 (incorrectly) with the sale. The 4797 was showing a straight sale with a basis cost in error. After spending over five hours on the phone, I finally reach someone who understood the issue and helped me with a work around. There is a bug in the software which needs to be fixed!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Nothing Like Turbotax I had nothing but good experience with Turbo Tax, always offering the best way to send the taxes to the irs with no mistake, and adding that extra help for the less experienced. way to go Intuit. see u next year.
Date published: 2023-04-12
Rated 1 out of 5 by from Pay alot for basic service - NOT WORTH IT! "Go to Turbo Tax so we can WASTE your $$" I went through this site as I have in the past and my employers W-2 was electronically 'linked' to import all the data. That didn't work. By the time I was able to log in, I spent 2+ hours basically entering the info myself, then have to pay them $100+???? THAT'S A RIPOFF! No extra service. no online help. no bonus. They offered to take their fee out of my refund - BUT EVEN THAT COSTS $$ ($39)!!!! Finding an accountant who will dio it for cheaper
Date published: 2023-04-12
Rated 4 out of 5 by from Good plug in the value program I find TurboTax easy to use. However, I seem to have an issue with the program adding zeroes in columns that should remain blank.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax Great Needs Darker Font The tax made inputs easy understand. How I have poor eye sight and the thin light gray font on a white backround was very hard for me to read. easy fix, use BLACK and a thicker font style please!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax Is Easy I have been using TurboTax for the past years and very happy with it. Anybody can use this very user friendly tax preparation.
Date published: 2023-04-12
Rated 5 out of 5 by from Confirmed TurboTax-er I've been using Turbo Tax for quite a while now and am very satisfied with the ease of use and technical assists built in.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I DIDNT GET THE OPTION TO DEPRECIATE MY CAR GOOD EXCEPT NOT SEEING WHERE TO DEPRECIATE CAR BOUGHT
Date published: 2023-04-12
Rated 5 out of 5 by from Great experience I was afraid I would have a problem understanding everything, but it was very simple
Date published: 2023-04-12
Rated 5 out of 5 by from Helped when accountant wouldn't took a while to find a government payment but you had good prompts and helped me when my return was rejected. It was about AGI from the previous year and my old accountant didn't have time to talk to me about it, you had a suggestion and we went with that. Thank you
Date published: 2023-04-12
Rated 1 out of 5 by from Bug in Premier Software Really struggled this year with the software after over a decade of use. The difference this time was the inclusion of a like-kind (1031) exchange. The software was populating both an 8824 (correctly) and a 4797 (incorrectly) with the sale. The 4797 was showing a straight sale with a basis cost in error. After spending over five hours on the phone, I finally reach someone who understood the issue and helped me with a work around. There is a bug in the software which needs to be fixed!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Nothing Like Turbotax I had nothing but good experience with Turbo Tax, always offering the best way to send the taxes to the irs with no mistake, and adding that extra help for the less experienced. way to go Intuit. see u next year.
Date published: 2023-04-12
Rated 1 out of 5 by from Pay alot for basic service - NOT WORTH IT! "Go to Turbo Tax so we can WASTE your $$" I went through this site as I have in the past and my employers W-2 was electronically 'linked' to import all the data. That didn't work. By the time I was able to log in, I spent 2+ hours basically entering the info myself, then have to pay them $100+???? THAT'S A RIPOFF! No extra service. no online help. no bonus. They offered to take their fee out of my refund - BUT EVEN THAT COSTS $$ ($39)!!!! Finding an accountant who will dio it for cheaper
Date published: 2023-04-12
Rated 4 out of 5 by from Good plug in the value program I find TurboTax easy to use. However, I seem to have an issue with the program adding zeroes in columns that should remain blank.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax Great Needs Darker Font The tax made inputs easy understand. How I have poor eye sight and the thin light gray font on a white backround was very hard for me to read. easy fix, use BLACK and a thicker font style please!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax Is Easy I have been using TurboTax for the past years and very happy with it. Anybody can use this very user friendly tax preparation.
Date published: 2023-04-12
Rated 5 out of 5 by from Confirmed TurboTax-er I've been using Turbo Tax for quite a while now and am very satisfied with the ease of use and technical assists built in.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3128