TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Good software-but beware paying for more services I like the software. It makes doing taxes so incredibly easy! My only issue was that I was never able to chat with a tax professional to ask a question. Every time I would get several steps toward texting, and it would suddenly say that the service wasn't available at this time. Feels like I wasted money paying for that option.
Date published: 2023-04-12
Rated 3 out of 5 by from travel expense ignored by TurboTax for 2020 year I entered my business car travel expenses but there was no change on the amount of tax owed. TurboTax just ignored my entery
Date published: 2023-04-12
Rated 5 out of 5 by from Super Easy and AWESOME Best thing EVER!! I have never had taxes prepared so easily before. I love TurboTax!
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome Fast, precise…. Easy peasy! I would recommend TurboTax to everyone!
Date published: 2023-04-12
Rated 5 out of 5 by from My Best Tax Companion Every Year at Tax Time! Every Year TurboTax is my go too when it comes to my business taxes. The software makes it simple and easy to get my filings done and answer many of the questions I have a click. For a Small Business owner as we are, TurboTax is a no brainer brain!
Date published: 2023-04-12
Rated 2 out of 5 by from Useful but expensive It is kind of counter productive to use a site like Turbotax considering it takes away money from your federal income return at a high rate. Some much so that it has almost doubled since last year with the premium version. I understand that everyone must make a living but considering we type in most of the information ourselves and do not really need anything to be sent over with the Turbotax team. The amount should not be that high for just typing in information.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax was quick and easy Best way to do taxes - easy to navigate - well worth the fee's
Date published: 2023-04-12
Rated 5 out of 5 by from Thanks, Turbotax! I have been doing my own taxes for almost fifty years. They just keep getting more and more complex! Turbotax makes it easy, as you go through and enter your info and click where indicated, and voila! Your taxes are done. You didn't have to go get extra forms or explanations or anything! Thank you turbotax--and thanks for remembering me year to year, making filing even easier!
Date published: 2023-04-12
Rated 3 out of 5 by from Disappointed, Not as good as last years version I have been a Turbo Tax user for many years and in the past have been extremely pleased with the program. The format of the 2022 edition was changed from that of the 2021 edition. In previous editions, it was very easy to step through the program. Not so this edition. For what ever reason, I had to search for the location to post 1099 income and others. I think my problem was that I chose to have Turbo Tax guide me through the process instead self guiding myself through the program.
Date published: 2023-04-12
Rated 5 out of 5 by from I love the Live Assistance feature! My experience was wonderful! It was like having an accountant in my back pocket who is ready to answer my tax questions!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3102
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good software-but beware paying for more services I like the software. It makes doing taxes so incredibly easy! My only issue was that I was never able to chat with a tax professional to ask a question. Every time I would get several steps toward texting, and it would suddenly say that the service wasn't available at this time. Feels like I wasted money paying for that option.
Date published: 2023-04-12
Rated 3 out of 5 by from travel expense ignored by TurboTax for 2020 year I entered my business car travel expenses but there was no change on the amount of tax owed. TurboTax just ignored my entery
Date published: 2023-04-12
Rated 5 out of 5 by from Super Easy and AWESOME Best thing EVER!! I have never had taxes prepared so easily before. I love TurboTax!
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome Fast, precise…. Easy peasy! I would recommend TurboTax to everyone!
Date published: 2023-04-12
Rated 5 out of 5 by from My Best Tax Companion Every Year at Tax Time! Every Year TurboTax is my go too when it comes to my business taxes. The software makes it simple and easy to get my filings done and answer many of the questions I have a click. For a Small Business owner as we are, TurboTax is a no brainer brain!
Date published: 2023-04-12
Rated 2 out of 5 by from Useful but expensive It is kind of counter productive to use a site like Turbotax considering it takes away money from your federal income return at a high rate. Some much so that it has almost doubled since last year with the premium version. I understand that everyone must make a living but considering we type in most of the information ourselves and do not really need anything to be sent over with the Turbotax team. The amount should not be that high for just typing in information.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax was quick and easy Best way to do taxes - easy to navigate - well worth the fee's
Date published: 2023-04-12
Rated 5 out of 5 by from Thanks, Turbotax! I have been doing my own taxes for almost fifty years. They just keep getting more and more complex! Turbotax makes it easy, as you go through and enter your info and click where indicated, and voila! Your taxes are done. You didn't have to go get extra forms or explanations or anything! Thank you turbotax--and thanks for remembering me year to year, making filing even easier!
Date published: 2023-04-12
Rated 3 out of 5 by from Disappointed, Not as good as last years version I have been a Turbo Tax user for many years and in the past have been extremely pleased with the program. The format of the 2022 edition was changed from that of the 2021 edition. In previous editions, it was very easy to step through the program. Not so this edition. For what ever reason, I had to search for the location to post 1099 income and others. I think my problem was that I chose to have Turbo Tax guide me through the process instead self guiding myself through the program.
Date published: 2023-04-12
Rated 5 out of 5 by from I love the Live Assistance feature! My experience was wonderful! It was like having an accountant in my back pocket who is ready to answer my tax questions!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3102