TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
Rains Bibi from
Absolutely awesome
It didn't even charge to e-file ,I'm still n shock
Date published: 2023-04-12
Rated 4 out of 5 by
Subee365 from
Functional
Easy, not much cheaper than using a CPA though- Not sure if I will use again
Date published: 2023-04-12
Rated 5 out of 5 by
Misc12 from
Standard
Mostly very good and easy. Misc special areas like with a K 1 seems to drive slight confusion
Date published: 2023-04-12
Rated 3 out of 5 by
Lazy Karl from
Let it be known I was too lazy to restart, no need
Because of covid I had a quiet year. This year will be my easiest/simple return yet, but it will be my most expensive with a price tag of 209 and told I cant downgrade product. I will swallow this bitter pill out of loyalty but the early predatory move will not be forgotten
Date published: 2023-04-12
Rated 1 out of 5 by
Lance Master from
Huge Charges
I was told, despite having had a single, part-time job working for FSY last year, that my tax return did not qualify as "simple," and therefore needed to upgrade to the cheapest option of $60. (I made a total of about $4,000 last year). I reluctantly agreed, as I would be getting a $126 refund. They proceeded to apply the charge for EACH STATE and FEDERAL taxes, for a total of $240 to my account. They revealed this number only after getting my card info and charging me. I just wanted to not go to jail over taxes. And this charge was BEYOND exorbitant. On top of that, I was then informed that I'd have to file by mail anyway. 1/5 stars, would go negative if I could.
Date published: 2023-04-12
Rated 5 out of 5 by
Marketing Maven from
Wish everything was this easy!
Turbo Tax takes just a few hours and prompts all the information I need to pull for a quick completion.
Date published: 2023-04-12
Rated 5 out of 5 by
Wildbill74 from
Turbo Tax is Awesome
It is so easy to use and I would recommend it to everybody.
Date published: 2023-04-12
Rated 5 out of 5 by
MissAmyQ from
Self-Employed TurboTax Made It Easy
It was very thorough and went through the necessary steps to prepare and file my taxes.
Date published: 2023-04-12
Rated 2 out of 5 by
Not a Turbo Tax Fan from
Too Many Fees!
Good user interface. The added charges for purchasing and filing state taxes is absurd and the reason for the poor review. People with simple tax returns are better off with less expensive options!
Date published: 2023-04-12
Rated 1 out of 5 by
corafaye from
Fees are insane took almost my entire return
input it myself why is it high... entire return was $340 and only got $114 of it
All TurboTax® Offerings Reviews - Page 3099
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rains Bibi from
Absolutely awesome
It didn't even charge to e-file ,I'm still n shock
Date published: 2023-04-12
Rated 4 out of 5 by
Subee365 from
Functional
Easy, not much cheaper than using a CPA though- Not sure if I will use again
Date published: 2023-04-12
Rated 5 out of 5 by
Misc12 from
Standard
Mostly very good and easy. Misc special areas like with a K 1 seems to drive slight confusion
Date published: 2023-04-12
Rated 3 out of 5 by
Lazy Karl from
Let it be known I was too lazy to restart, no need
Because of covid I had a quiet year. This year will be my easiest/simple return yet, but it will be my most expensive with a price tag of 209 and told I cant downgrade product. I will swallow this bitter pill out of loyalty but the early predatory move will not be forgotten
Date published: 2023-04-12
Rated 1 out of 5 by
Lance Master from
Huge Charges
I was told, despite having had a single, part-time job working for FSY last year, that my tax return did not qualify as "simple," and therefore needed to upgrade to the cheapest option of $60. (I made a total of about $4,000 last year). I reluctantly agreed, as I would be getting a $126 refund. They proceeded to apply the charge for EACH STATE and FEDERAL taxes, for a total of $240 to my account. They revealed this number only after getting my card info and charging me. I just wanted to not go to jail over taxes. And this charge was BEYOND exorbitant. On top of that, I was then informed that I'd have to file by mail anyway. 1/5 stars, would go negative if I could.
Date published: 2023-04-12
Rated 5 out of 5 by
Marketing Maven from
Wish everything was this easy!
Turbo Tax takes just a few hours and prompts all the information I need to pull for a quick completion.
Date published: 2023-04-12
Rated 5 out of 5 by
Wildbill74 from
Turbo Tax is Awesome
It is so easy to use and I would recommend it to everybody.
Date published: 2023-04-12
Rated 5 out of 5 by
MissAmyQ from
Self-Employed TurboTax Made It Easy
It was very thorough and went through the necessary steps to prepare and file my taxes.
Date published: 2023-04-12
Rated 2 out of 5 by
Not a Turbo Tax Fan from
Too Many Fees!
Good user interface. The added charges for purchasing and filing state taxes is absurd and the reason for the poor review. People with simple tax returns are better off with less expensive options!
Date published: 2023-04-12
Rated 1 out of 5 by
corafaye from
Fees are insane took almost my entire return
input it myself why is it high... entire return was $340 and only got $114 of it
All TurboTax® Offerings Reviews - Page 3099
Date published: 2023-04-12