TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Absolutely awesome It didn't even charge to e-file ,I'm still n shock
Date published: 2023-04-12
Rated 4 out of 5 by from Functional Easy, not much cheaper than using a CPA though- Not sure if I will use again
Date published: 2023-04-12
Rated 5 out of 5 by from Standard Mostly very good and easy. Misc special areas like with a K 1 seems to drive slight confusion
Date published: 2023-04-12
Rated 3 out of 5 by from Let it be known I was too lazy to restart, no need Because of covid I had a quiet year. This year will be my easiest/simple return yet, but it will be my most expensive with a price tag of 209 and told I cant downgrade product. I will swallow this bitter pill out of loyalty but the early predatory move will not be forgotten
Date published: 2023-04-12
Rated 1 out of 5 by from Huge Charges I was told, despite having had a single, part-time job working for FSY last year, that my tax return did not qualify as "simple," and therefore needed to upgrade to the cheapest option of $60. (I made a total of about $4,000 last year). I reluctantly agreed, as I would be getting a $126 refund. They proceeded to apply the charge for EACH STATE and FEDERAL taxes, for a total of $240 to my account. They revealed this number only after getting my card info and charging me. I just wanted to not go to jail over taxes. And this charge was BEYOND exorbitant. On top of that, I was then informed that I'd have to file by mail anyway. 1/5 stars, would go negative if I could.
Date published: 2023-04-12
Rated 5 out of 5 by from Wish everything was this easy! Turbo Tax takes just a few hours and prompts all the information I need to pull for a quick completion.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is Awesome It is so easy to use and I would recommend it to everybody.
Date published: 2023-04-12
Rated 5 out of 5 by from Self-Employed TurboTax Made It Easy It was very thorough and went through the necessary steps to prepare and file my taxes.
Date published: 2023-04-12
Rated 2 out of 5 by from Too Many Fees! Good user interface. The added charges for purchasing and filing state taxes is absurd and the reason for the poor review. People with simple tax returns are better off with less expensive options!
Date published: 2023-04-12
Rated 1 out of 5 by from Fees are insane took almost my entire return input it myself why is it high... entire return was $340 and only got $114 of it
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Absolutely awesome It didn't even charge to e-file ,I'm still n shock
Date published: 2023-04-12
Rated 4 out of 5 by from Functional Easy, not much cheaper than using a CPA though- Not sure if I will use again
Date published: 2023-04-12
Rated 5 out of 5 by from Standard Mostly very good and easy. Misc special areas like with a K 1 seems to drive slight confusion
Date published: 2023-04-12
Rated 3 out of 5 by from Let it be known I was too lazy to restart, no need Because of covid I had a quiet year. This year will be my easiest/simple return yet, but it will be my most expensive with a price tag of 209 and told I cant downgrade product. I will swallow this bitter pill out of loyalty but the early predatory move will not be forgotten
Date published: 2023-04-12
Rated 1 out of 5 by from Huge Charges I was told, despite having had a single, part-time job working for FSY last year, that my tax return did not qualify as "simple," and therefore needed to upgrade to the cheapest option of $60. (I made a total of about $4,000 last year). I reluctantly agreed, as I would be getting a $126 refund. They proceeded to apply the charge for EACH STATE and FEDERAL taxes, for a total of $240 to my account. They revealed this number only after getting my card info and charging me. I just wanted to not go to jail over taxes. And this charge was BEYOND exorbitant. On top of that, I was then informed that I'd have to file by mail anyway. 1/5 stars, would go negative if I could.
Date published: 2023-04-12
Rated 5 out of 5 by from Wish everything was this easy! Turbo Tax takes just a few hours and prompts all the information I need to pull for a quick completion.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is Awesome It is so easy to use and I would recommend it to everybody.
Date published: 2023-04-12
Rated 5 out of 5 by from Self-Employed TurboTax Made It Easy It was very thorough and went through the necessary steps to prepare and file my taxes.
Date published: 2023-04-12
Rated 2 out of 5 by from Too Many Fees! Good user interface. The added charges for purchasing and filing state taxes is absurd and the reason for the poor review. People with simple tax returns are better off with less expensive options!
Date published: 2023-04-12
Rated 1 out of 5 by from Fees are insane took almost my entire return input it myself why is it high... entire return was $340 and only got $114 of it
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3099