TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is awesome Had some unique issues that Natalie very patiently and expertly resolved. She was super!
Date published: 2023-04-12
Rated 5 out of 5 by from EasyPeasy It took me an hour to file Fed and State! Thanks for not making me pull my hair out
Date published: 2023-04-12
Rated 5 out of 5 by from Easy Peazy The tax laws get more and more complicated every year. TT takes the worry out
Date published: 2023-04-12
Rated 5 out of 5 by from LOVE TURBO TAX! I've used Turbo Tax for about 9 years now and this is by far the easiest tax prep software to use that really focuses on getting us the biggest return and running quality checks before filing.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Awesome ! Ed was very knowledgeable and able to assist where i needed!
Date published: 2023-04-12
Rated 2 out of 5 by from Handles amended returns very poorly Had to file amended returns for both 2021 and 2022, and TurboTax fell on its face in both cases. For tax years 2020 onward, amended returns are accepted electronically by IRS. For 2021 it will walk you through the whole electronic filing process before failing on the signature date. When you print the forms to file by mail, the instructions say don't mail the return because it was filed electronically (even though it wasn't). For 2022, my original refund was applied to 2023 estimated taxes. When amending, TurboTax reduced the refund amount by the additional tax owed, and then also prompted for payment (check or EFT) of the same amount, thereby charging twice for the same tax liability. This is a blatant error.
Date published: 2023-04-12
Rated 5 out of 5 by from Used Turbo Tax for Years I have used Turbo Tax for years, and easy is the best word I can describe for it. I use to do my taxes by hand, however the questions seemed to get harder every year. This is the best solution to getting them completed, and E-file. I will continue to use Turbo Tax.
Date published: 2023-04-12
Rated 2 out of 5 by from Way too expensive! I've usually done taxes by hand in the past but tried TurboTax this year and was disappointed by how much I had to pay to file.
Date published: 2023-04-12
Rated 3 out of 5 by from TurboTax is okay as it works At least 2 times throughout the process they system tries to "trick" you into signing up for a more premium plan. Also, if you have to leave and come back you are forced to go through items you have already gone through - not a big deal but just annoying.
Date published: 2023-04-12
Rated 5 out of 5 by from Thank Goodness for TurboTax This is my first year using yhr online version. It was easy and efficient!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3093
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Had some unique issues that Natalie very patiently and expertly resolved. She was super!
Date published: 2023-04-12
Rated 5 out of 5 by from EasyPeasy It took me an hour to file Fed and State! Thanks for not making me pull my hair out
Date published: 2023-04-12
Rated 5 out of 5 by from Easy Peazy The tax laws get more and more complicated every year. TT takes the worry out
Date published: 2023-04-12
Rated 5 out of 5 by from LOVE TURBO TAX! I've used Turbo Tax for about 9 years now and this is by far the easiest tax prep software to use that really focuses on getting us the biggest return and running quality checks before filing.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Awesome ! Ed was very knowledgeable and able to assist where i needed!
Date published: 2023-04-12
Rated 2 out of 5 by from Handles amended returns very poorly Had to file amended returns for both 2021 and 2022, and TurboTax fell on its face in both cases. For tax years 2020 onward, amended returns are accepted electronically by IRS. For 2021 it will walk you through the whole electronic filing process before failing on the signature date. When you print the forms to file by mail, the instructions say don't mail the return because it was filed electronically (even though it wasn't). For 2022, my original refund was applied to 2023 estimated taxes. When amending, TurboTax reduced the refund amount by the additional tax owed, and then also prompted for payment (check or EFT) of the same amount, thereby charging twice for the same tax liability. This is a blatant error.
Date published: 2023-04-12
Rated 5 out of 5 by from Used Turbo Tax for Years I have used Turbo Tax for years, and easy is the best word I can describe for it. I use to do my taxes by hand, however the questions seemed to get harder every year. This is the best solution to getting them completed, and E-file. I will continue to use Turbo Tax.
Date published: 2023-04-12
Rated 2 out of 5 by from Way too expensive! I've usually done taxes by hand in the past but tried TurboTax this year and was disappointed by how much I had to pay to file.
Date published: 2023-04-12
Rated 3 out of 5 by from TurboTax is okay as it works At least 2 times throughout the process they system tries to "trick" you into signing up for a more premium plan. Also, if you have to leave and come back you are forced to go through items you have already gone through - not a big deal but just annoying.
Date published: 2023-04-12
Rated 5 out of 5 by from Thank Goodness for TurboTax This is my first year using yhr online version. It was easy and efficient!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3093