TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Tax efiling The experience is amazing, even though I had different and complex tax filing situation, with the help of turbo tax I am able to file the taxes from home. The tax specialists online are of great help.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to Use Very easy for me to understand. This is the very first time I have worked and filed taxes being a 1099 contractor. Turbo Tax walked me through everything with ease
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is amazing In my first declaration, Turbo Tax helps me a lot, and it's free.
Date published: 2023-04-12
Rated 5 out of 5 by from Just keeps getting better and easier! Just gets better and easier every update! Will definitely use next year again!
Date published: 2023-04-12
Rated 5 out of 5 by from It's a no-brainer! I am a returning customer to Turbotax, and each year I have found it easy to use, incredibly convenient, and I have confidence that my taxes are done correctly, accurately, and that I get a good deal, even if it means I end up paying more taxes.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax Review Purchased Turbo Tax Premier for our 2022 taxes. This version allowed us to enter K! info from inheritance distribution. Very helpful overall.
Date published: 2023-04-12
Rated 2 out of 5 by from TurboTax 2022 Review I reached out to a representative from TurboTax to downgrade my product for 2022 and they weren't helpful. I had to wait a long time for their system to load; which is understandable and not the worst part. After explaining what I needed help with, they didn't directly answer my questions; instead they answered by stating something different. Then they offered to send me a code via email to solve my issue and when I used it the code it didn't even change anything to my account; it just proceeded exactly how it was originally set up.
Date published: 2023-04-12
Rated 2 out of 5 by from Gets Worse Each Year Every year there are the same issues with new ones added. This year I noticed that you cannot right-click and add supporting details and/or mark as estimated in many fields. It appears that there are many groups, each working on their own part, but not communicating or adhering to a consistent user interface/experience. Also, read the forums for issues and resolve - i.e., listen to your users while you still have them.
Date published: 2023-04-12
Rated 5 out of 5 by from Very user friendly, support provided when needed Very user friendly, and support was provided when I got stuck on something. Finished successfully with a higher refund than we anticipated. Very happy with the outcome and will use again next year. Thank you! :)
Date published: 2023-04-12
Rated 2 out of 5 by from Caught in an endless error loop In the final check, it kept taking me back to a Schedule E form which I could not edit, but everything appeared ok anyway. Had to delete that section, fill it in again, and clear my cache before it would work.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax efiling The experience is amazing, even though I had different and complex tax filing situation, with the help of turbo tax I am able to file the taxes from home. The tax specialists online are of great help.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to Use Very easy for me to understand. This is the very first time I have worked and filed taxes being a 1099 contractor. Turbo Tax walked me through everything with ease
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is amazing In my first declaration, Turbo Tax helps me a lot, and it's free.
Date published: 2023-04-12
Rated 5 out of 5 by from Just keeps getting better and easier! Just gets better and easier every update! Will definitely use next year again!
Date published: 2023-04-12
Rated 5 out of 5 by from It's a no-brainer! I am a returning customer to Turbotax, and each year I have found it easy to use, incredibly convenient, and I have confidence that my taxes are done correctly, accurately, and that I get a good deal, even if it means I end up paying more taxes.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax Review Purchased Turbo Tax Premier for our 2022 taxes. This version allowed us to enter K! info from inheritance distribution. Very helpful overall.
Date published: 2023-04-12
Rated 2 out of 5 by from TurboTax 2022 Review I reached out to a representative from TurboTax to downgrade my product for 2022 and they weren't helpful. I had to wait a long time for their system to load; which is understandable and not the worst part. After explaining what I needed help with, they didn't directly answer my questions; instead they answered by stating something different. Then they offered to send me a code via email to solve my issue and when I used it the code it didn't even change anything to my account; it just proceeded exactly how it was originally set up.
Date published: 2023-04-12
Rated 2 out of 5 by from Gets Worse Each Year Every year there are the same issues with new ones added. This year I noticed that you cannot right-click and add supporting details and/or mark as estimated in many fields. It appears that there are many groups, each working on their own part, but not communicating or adhering to a consistent user interface/experience. Also, read the forums for issues and resolve - i.e., listen to your users while you still have them.
Date published: 2023-04-12
Rated 5 out of 5 by from Very user friendly, support provided when needed Very user friendly, and support was provided when I got stuck on something. Finished successfully with a higher refund than we anticipated. Very happy with the outcome and will use again next year. Thank you! :)
Date published: 2023-04-12
Rated 2 out of 5 by from Caught in an endless error loop In the final check, it kept taking me back to a Schedule E form which I could not edit, but everything appeared ok anyway. Had to delete that section, fill it in again, and clear my cache before it would work.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3084