TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
udoy from
very convenient to use because of the simple steps
This was a like a learning school for me , so much easy to follow and understand the steps. Thank you and more power.
Date published: 2023-04-13
Rated 5 out of 5 by
Fontly from
stressful to bearable, tears to cheers
I spent multiple hours on a competitor and even on the phone with help. Got fet up and came your way 2.5 hours later, I am DONE! Thank you.
Date published: 2023-04-13
Rated 1 out of 5 by
Jdean130 from
Cost
Fees, fees, fees and cost. I have used TT going back as far as I can remember but I will never use it again. The price is outrageous and a company of your size should have figured out an easier payment system (Third party service fee) There are too many alternatives out there to justify this type of payment structure. Looks like I will be using TaxSlayer (completed on their platform but not payed for and had the exact same numbers) in the future.
Date published: 2023-04-13
Rated 4 out of 5 by
KayLaw1 from
Turbo Tax ensure accurarcy
My first time filing taxes and they made the step by step processes easy and information always available to explain things
Date published: 2023-04-13
Rated 5 out of 5 by
Rodman2823 from
Awesome! Very easy to use!
Very easy to use and wonderful at no cost for those folks on a limited income.
Date published: 2023-04-13
Rated 1 out of 5 by
CDR Cheesehead from
This year's return was the most difficult ever
My amount on my 1099R for my military retirement pay in the Wisconsin state exempt income kept telling me it was more than my entry in the federal. I checked it multiple times and did not see where the difference was. I have to send my state in the mail. Was this a glitch or did I do something wrong? I didn't want to spend over $100 for tax advice for a problem I didn't see as mine. Very frustrating.
Date published: 2023-04-13
Rated 1 out of 5 by
SUCKAGE from
NOT UP FRONT ABOUT THE $40 REFUND PROCESSING FEE
SAW SOME MISTAKES IN YOUR SOFTWARE, VERY UNHAPPY ABOUT THE $40 REFUND PROCESSING FEE - NEVER MENTIONED THAT UNTIL THE VERY END!! WON'T BUY THIS AGAIN
Date published: 2023-04-13
Rated 5 out of 5 by
The Wards from
So easy to use and file
We have been using Turbo Tax for many years and it is an excellent product! Easy to use and file!
Date published: 2023-04-13
Rated 5 out of 5 by
null from
turbo tax is awesome
great service, help me to fill the info because this is my first time
Date published: 2023-04-13
Rated 5 out of 5 by
Turtlelady64 from
Easy to Use and Compute
I was able to go through everything and make sure nothing was missed because it takes you step by step and even adds things you might have missed. I feel really good about this return and am proud of myself for attempting it on my own.
All TurboTax® Offerings Reviews - Page 3067
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
udoy from
very convenient to use because of the simple steps
This was a like a learning school for me , so much easy to follow and understand the steps. Thank you and more power.
Date published: 2023-04-13
Rated 5 out of 5 by
Fontly from
stressful to bearable, tears to cheers
I spent multiple hours on a competitor and even on the phone with help. Got fet up and came your way 2.5 hours later, I am DONE! Thank you.
Date published: 2023-04-13
Rated 1 out of 5 by
Jdean130 from
Cost
Fees, fees, fees and cost. I have used TT going back as far as I can remember but I will never use it again. The price is outrageous and a company of your size should have figured out an easier payment system (Third party service fee) There are too many alternatives out there to justify this type of payment structure. Looks like I will be using TaxSlayer (completed on their platform but not payed for and had the exact same numbers) in the future.
Date published: 2023-04-13
Rated 4 out of 5 by
KayLaw1 from
Turbo Tax ensure accurarcy
My first time filing taxes and they made the step by step processes easy and information always available to explain things
Date published: 2023-04-13
Rated 5 out of 5 by
Rodman2823 from
Awesome! Very easy to use!
Very easy to use and wonderful at no cost for those folks on a limited income.
Date published: 2023-04-13
Rated 1 out of 5 by
CDR Cheesehead from
This year's return was the most difficult ever
My amount on my 1099R for my military retirement pay in the Wisconsin state exempt income kept telling me it was more than my entry in the federal. I checked it multiple times and did not see where the difference was. I have to send my state in the mail. Was this a glitch or did I do something wrong? I didn't want to spend over $100 for tax advice for a problem I didn't see as mine. Very frustrating.
Date published: 2023-04-13
Rated 1 out of 5 by
SUCKAGE from
NOT UP FRONT ABOUT THE $40 REFUND PROCESSING FEE
SAW SOME MISTAKES IN YOUR SOFTWARE, VERY UNHAPPY ABOUT THE $40 REFUND PROCESSING FEE - NEVER MENTIONED THAT UNTIL THE VERY END!! WON'T BUY THIS AGAIN
Date published: 2023-04-13
Rated 5 out of 5 by
The Wards from
So easy to use and file
We have been using Turbo Tax for many years and it is an excellent product! Easy to use and file!
Date published: 2023-04-13
Rated 5 out of 5 by
null from
turbo tax is awesome
great service, help me to fill the info because this is my first time
Date published: 2023-04-13
Rated 5 out of 5 by
Turtlelady64 from
Easy to Use and Compute
I was able to go through everything and make sure nothing was missed because it takes you step by step and even adds things you might have missed. I feel really good about this return and am proud of myself for attempting it on my own.
All TurboTax® Offerings Reviews - Page 3067
Date published: 2023-04-13