TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from very convenient to use because of the simple steps This was a like a learning school for me , so much easy to follow and understand the steps. Thank you and more power.
Date published: 2023-04-13
Rated 5 out of 5 by from stressful to bearable, tears to cheers I spent multiple hours on a competitor and even on the phone with help. Got fet up and came your way 2.5 hours later, I am DONE! Thank you.
Date published: 2023-04-13
Rated 1 out of 5 by from Cost Fees, fees, fees and cost. I have used TT going back as far as I can remember but I will never use it again. The price is outrageous and a company of your size should have figured out an easier payment system (Third party service fee) There are too many alternatives out there to justify this type of payment structure. Looks like I will be using TaxSlayer (completed on their platform but not payed for and had the exact same numbers) in the future.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax ensure accurarcy My first time filing taxes and they made the step by step processes easy and information always available to explain things
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome! Very easy to use! Very easy to use and wonderful at no cost for those folks on a limited income.
Date published: 2023-04-13
Rated 1 out of 5 by from This year's return was the most difficult ever My amount on my 1099R for my military retirement pay in the Wisconsin state exempt income kept telling me it was more than my entry in the federal. I checked it multiple times and did not see where the difference was. I have to send my state in the mail. Was this a glitch or did I do something wrong? I didn't want to spend over $100 for tax advice for a problem I didn't see as mine. Very frustrating.
Date published: 2023-04-13
Rated 1 out of 5 by from NOT UP FRONT ABOUT THE $40 REFUND PROCESSING FEE SAW SOME MISTAKES IN YOUR SOFTWARE, VERY UNHAPPY ABOUT THE $40 REFUND PROCESSING FEE - NEVER MENTIONED THAT UNTIL THE VERY END!! WON'T BUY THIS AGAIN
Date published: 2023-04-13
Rated 5 out of 5 by from So easy to use and file We have been using Turbo Tax for many years and it is an excellent product! Easy to use and file!
Date published: 2023-04-13
Rated 5 out of 5 by from turbo tax is awesome great service, help me to fill the info because this is my first time
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to Use and Compute I was able to go through everything and make sure nothing was missed because it takes you step by step and even adds things you might have missed. I feel really good about this return and am proud of myself for attempting it on my own.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3067
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from very convenient to use because of the simple steps This was a like a learning school for me , so much easy to follow and understand the steps. Thank you and more power.
Date published: 2023-04-13
Rated 5 out of 5 by from stressful to bearable, tears to cheers I spent multiple hours on a competitor and even on the phone with help. Got fet up and came your way 2.5 hours later, I am DONE! Thank you.
Date published: 2023-04-13
Rated 1 out of 5 by from Cost Fees, fees, fees and cost. I have used TT going back as far as I can remember but I will never use it again. The price is outrageous and a company of your size should have figured out an easier payment system (Third party service fee) There are too many alternatives out there to justify this type of payment structure. Looks like I will be using TaxSlayer (completed on their platform but not payed for and had the exact same numbers) in the future.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax ensure accurarcy My first time filing taxes and they made the step by step processes easy and information always available to explain things
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome! Very easy to use! Very easy to use and wonderful at no cost for those folks on a limited income.
Date published: 2023-04-13
Rated 1 out of 5 by from This year's return was the most difficult ever My amount on my 1099R for my military retirement pay in the Wisconsin state exempt income kept telling me it was more than my entry in the federal. I checked it multiple times and did not see where the difference was. I have to send my state in the mail. Was this a glitch or did I do something wrong? I didn't want to spend over $100 for tax advice for a problem I didn't see as mine. Very frustrating.
Date published: 2023-04-13
Rated 1 out of 5 by from NOT UP FRONT ABOUT THE $40 REFUND PROCESSING FEE SAW SOME MISTAKES IN YOUR SOFTWARE, VERY UNHAPPY ABOUT THE $40 REFUND PROCESSING FEE - NEVER MENTIONED THAT UNTIL THE VERY END!! WON'T BUY THIS AGAIN
Date published: 2023-04-13
Rated 5 out of 5 by from So easy to use and file We have been using Turbo Tax for many years and it is an excellent product! Easy to use and file!
Date published: 2023-04-13
Rated 5 out of 5 by from turbo tax is awesome great service, help me to fill the info because this is my first time
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to Use and Compute I was able to go through everything and make sure nothing was missed because it takes you step by step and even adds things you might have missed. I feel really good about this return and am proud of myself for attempting it on my own.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3067