TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by GaveThemYearsToFix from Hidden and deceptive fees, they never learn It would be easy for TurboTax to clearly label and charge fees up front, but they won't and continue deceptive practices to hit consumers with last minute upcharges. Too many alternatives with honest business practices now. I expect this to be my last year using TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by Taxxpayer2023 from Super user friendly and easy i had done it with Turbo for many years, its easy and user friendly
Date published: 2023-04-14
Rated 5 out of 5 by MJinTejas from Makes My Life & Finances Simple... I brought a house this year and pulling all my financial info from Turbo Tax made a stressful process ....LESS Stressful!! I wish they have a way to break up the fee ex (Affirm, etc.) my only recommendation. Most important when I file with TurboTax I feel confident about the product and the accuracy of my return. Thanks Alot!!! Been a user for about 10 years and will continue...maybe a discount for Senior Citizens? I can try...
Date published: 2023-04-14
Rated 5 out of 5 by Jared09989078798 from 10/10 Yes, use it. Easy to use, free for people who need it to be free.
Date published: 2023-04-14
Rated 5 out of 5 by Bethjeep1 from Easy to use I did engage with a tax expert and she was awesome
Date published: 2023-04-14
Rated 5 out of 5 by LynnDee98 from Turbo tax is easy I'm retired and can't afford a CPA todo my tax anymore. Turbo Tax is so easy. I can't believe that you can take a picture of a document and add it into your taxes with a CR code
Date published: 2023-04-14
Rated 5 out of 5 by gabs88 from turbo tax is great was a little challenging getting my last years agi to accept
Date published: 2023-04-14
Rated 2 out of 5 by Not happy not alone from Had to manually overcome software glitches TurboTax would not accept (keep) certain expenses for a rental property. Three calls to technical support with long wait times could not resolve the issues. I was told I need to upgrade to your premium product or to complete my return on paper forms from the IRS and file by mail. Wow. I ended up entering the items in a miscellaneous field on the proper form with explanations of what the expenses were.
Date published: 2023-04-14
Rated 3 out of 5 by Tony The Tiger 123 from Too Expensive Now!! This year it was almost three times as much, and I'm a simple single person. I will not be using Turbo Tax next year. When I used to use the disc, it was a lot cheaper, and as you go along it prompts you to spend more money using Max, and other items. Way to expensive for this simple person.
Date published: 2023-04-14
Rated 5 out of 5 by Jewelxie from Turbo Tax is great! Turbo Tax is reliable and convenient, and straightforward.
All TurboTax® Offerings Reviews - Page 3050
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by GaveThemYearsToFix from Hidden and deceptive fees, they never learn It would be easy for TurboTax to clearly label and charge fees up front, but they won't and continue deceptive practices to hit consumers with last minute upcharges. Too many alternatives with honest business practices now. I expect this to be my last year using TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by Taxxpayer2023 from Super user friendly and easy i had done it with Turbo for many years, its easy and user friendly
Date published: 2023-04-14
Rated 5 out of 5 by MJinTejas from Makes My Life & Finances Simple... I brought a house this year and pulling all my financial info from Turbo Tax made a stressful process ....LESS Stressful!! I wish they have a way to break up the fee ex (Affirm, etc.) my only recommendation. Most important when I file with TurboTax I feel confident about the product and the accuracy of my return. Thanks Alot!!! Been a user for about 10 years and will continue...maybe a discount for Senior Citizens? I can try...
Date published: 2023-04-14
Rated 5 out of 5 by Jared09989078798 from 10/10 Yes, use it. Easy to use, free for people who need it to be free.
Date published: 2023-04-14
Rated 5 out of 5 by Bethjeep1 from Easy to use I did engage with a tax expert and she was awesome
Date published: 2023-04-14
Rated 5 out of 5 by LynnDee98 from Turbo tax is easy I'm retired and can't afford a CPA todo my tax anymore. Turbo Tax is so easy. I can't believe that you can take a picture of a document and add it into your taxes with a CR code
Date published: 2023-04-14
Rated 5 out of 5 by gabs88 from turbo tax is great was a little challenging getting my last years agi to accept
Date published: 2023-04-14
Rated 2 out of 5 by Not happy not alone from Had to manually overcome software glitches TurboTax would not accept (keep) certain expenses for a rental property. Three calls to technical support with long wait times could not resolve the issues. I was told I need to upgrade to your premium product or to complete my return on paper forms from the IRS and file by mail. Wow. I ended up entering the items in a miscellaneous field on the proper form with explanations of what the expenses were.
Date published: 2023-04-14
Rated 3 out of 5 by Tony The Tiger 123 from Too Expensive Now!! This year it was almost three times as much, and I'm a simple single person. I will not be using Turbo Tax next year. When I used to use the disc, it was a lot cheaper, and as you go along it prompts you to spend more money using Max, and other items. Way to expensive for this simple person.
Date published: 2023-04-14
Rated 5 out of 5 by Jewelxie from Turbo Tax is great! Turbo Tax is reliable and convenient, and straightforward.
All TurboTax® Offerings Reviews - Page 3050
Date published: 2023-04-14