TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is simple and easy to use! Taxes are scary to me. Turbo Tax made it easy. It definitely took away the worry of making a mistake.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax Made Filing Taxes Easier I appreciate how simple TurboTax is, and love that links to my Mint budgeting account, so I don't have to put in all my same information over and over again. It makes it so easy!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax Always My Go To I love Turbo Tax. I remember my mom using it when we were kids. Like the old school, out of the box, dial up internet had to take up a landline experience. How ever many years later she used Turbo Tax to teach me how to do my taxes. You all have such amazing tools by investing in your technology. It is an inspiring thing to clearly see your passion for tax education and efficiency. I'm not gonna lie I have switched tax sites here and there but nothing has ever compared. I have even gone and had accountants do my taxes with massive disappointment. It is super cool to have been able to see how far you organization has come. Thank you to everyone for everything you all do and for staying such a consistent, dependable and solid company.
Date published: 2023-04-13
Rated 4 out of 5 by from TURBO TAX IS EASY TO NAVIGATE EVERYTHIG WAS GREAT AND FEES WERE EXPLAINED UP FRONT WITH THE EXCEPTION OF THE BANK PROCESSING FEE OF 39 DOLLARS. I WOULD HAVE JUST PAID THE TURBO TAX FEES VIA DEBIT/CREDIT CARD IF I HAD KNOWN UPFRONT THAT THERE WAS A 39 DOLLAR FEE FOR THE BANK TO "PROCESS" THE FUNDS. OTHERWISE, EVERYTHING WAS GOOD.
Date published: 2023-04-13
Rated 5 out of 5 by from i THINK TURBOTAX IS GREAT... SO EASY Turbo tax makes doing taxs so much easier than before with a tax person doing them and I can do them right in my own living room. great
Date published: 2023-04-13
Rated 5 out of 5 by from Very easy! Ive been using turbotax for years, very straight forward and easy. good support if needed.
Date published: 2023-04-13
Rated 3 out of 5 by from over priced for simple return over priced for simple return if i would of known upfront would of filed my self
Date published: 2023-04-13
Rated 5 out of 5 by from Just fine Everything went well.Chat help was good. Helpful to have 2021 information handy.
Date published: 2023-04-13
Rated 4 out of 5 by from Great Product Super Easy! Would prefer if it asked you if you received any tax forms that didn't get covered just to assure that I understood and put everything in the right place.
Date published: 2023-04-13
Rated 1 out of 5 by from VERY POOR EXPERIENCE There was TOO MANY up sale adds. The software was chunky and NOT User friendly. I don't feel comfortable with the tax filing. I have used Turbo tax for many years (I am an Accountant) and the animation screens are not needed. I was not able to load my last year turbo tax to reduce the manual entry. I was not able to walk through the tax forms like normal. The TurboTax software did not ask for all my info to see if standard or itemized deduction would be better. I had to go back and force the system to let me enter all of my info. I called customer support on a technical issue and was on hold for 45 minutes then the system hung up on me,,, the question was never answered - so much for being there 24/7. VERY POOR EXPERIENCE. Finally the 'file federal Taxes for free' promise (oh yeah we meant $59 free to use our software then an additional charge to file State) is very misleading. I will not be using Turbo tax to file my two daughter's taxes and I will not be using TurboTax next Year. I am checking the Conditions", but by this statement I am not.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3050
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is simple and easy to use! Taxes are scary to me. Turbo Tax made it easy. It definitely took away the worry of making a mistake.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax Made Filing Taxes Easier I appreciate how simple TurboTax is, and love that links to my Mint budgeting account, so I don't have to put in all my same information over and over again. It makes it so easy!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax Always My Go To I love Turbo Tax. I remember my mom using it when we were kids. Like the old school, out of the box, dial up internet had to take up a landline experience. How ever many years later she used Turbo Tax to teach me how to do my taxes. You all have such amazing tools by investing in your technology. It is an inspiring thing to clearly see your passion for tax education and efficiency. I'm not gonna lie I have switched tax sites here and there but nothing has ever compared. I have even gone and had accountants do my taxes with massive disappointment. It is super cool to have been able to see how far you organization has come. Thank you to everyone for everything you all do and for staying such a consistent, dependable and solid company.
Date published: 2023-04-13
Rated 4 out of 5 by from TURBO TAX IS EASY TO NAVIGATE EVERYTHIG WAS GREAT AND FEES WERE EXPLAINED UP FRONT WITH THE EXCEPTION OF THE BANK PROCESSING FEE OF 39 DOLLARS. I WOULD HAVE JUST PAID THE TURBO TAX FEES VIA DEBIT/CREDIT CARD IF I HAD KNOWN UPFRONT THAT THERE WAS A 39 DOLLAR FEE FOR THE BANK TO "PROCESS" THE FUNDS. OTHERWISE, EVERYTHING WAS GOOD.
Date published: 2023-04-13
Rated 5 out of 5 by from i THINK TURBOTAX IS GREAT... SO EASY Turbo tax makes doing taxs so much easier than before with a tax person doing them and I can do them right in my own living room. great
Date published: 2023-04-13
Rated 5 out of 5 by from Very easy! Ive been using turbotax for years, very straight forward and easy. good support if needed.
Date published: 2023-04-13
Rated 3 out of 5 by from over priced for simple return over priced for simple return if i would of known upfront would of filed my self
Date published: 2023-04-13
Rated 5 out of 5 by from Just fine Everything went well.Chat help was good. Helpful to have 2021 information handy.
Date published: 2023-04-13
Rated 4 out of 5 by from Great Product Super Easy! Would prefer if it asked you if you received any tax forms that didn't get covered just to assure that I understood and put everything in the right place.
Date published: 2023-04-13
Rated 1 out of 5 by from VERY POOR EXPERIENCE There was TOO MANY up sale adds. The software was chunky and NOT User friendly. I don't feel comfortable with the tax filing. I have used Turbo tax for many years (I am an Accountant) and the animation screens are not needed. I was not able to load my last year turbo tax to reduce the manual entry. I was not able to walk through the tax forms like normal. The TurboTax software did not ask for all my info to see if standard or itemized deduction would be better. I had to go back and force the system to let me enter all of my info. I called customer support on a technical issue and was on hold for 45 minutes then the system hung up on me,,, the question was never answered - so much for being there 24/7. VERY POOR EXPERIENCE. Finally the 'file federal Taxes for free' promise (oh yeah we meant $59 free to use our software then an additional charge to file State) is very misleading. I will not be using Turbo tax to file my two daughter's taxes and I will not be using TurboTax next Year. I am checking the Conditions", but by this statement I am not.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3050