TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
JoseC3 from
We loved the easy to use & guided Turbo Tax!
Easy to use, I loved having a representative available when in doubt. I liked the that our W-2 info was pre-uploaded.
Date published: 2023-04-13
Rated 5 out of 5 by
anaberry328 from
Easy and fast
I use TurboTax every year to do my taxes, and I always feel like it is easy and done well. I feel safe and I like that it has added protection (which I always purchase just in case). It's awesome.
Date published: 2023-04-13
Rated 4 out of 5 by
Christoph834 from
enjoy TurboTax
ok. not interested in writing a review for this product.
Date published: 2023-04-13
Rated 5 out of 5 by
PairOfKoopas from
The Only Tax Program My Family Uses!
Turbo Tax is the EASIEST Filing program out there! They make it simple with options to import to W2s and E-file making tax filing a BREEZE! HIGHLY RECOMMEND THEM! It's all my family has ever used and will continue to use year after year! THANKS TURBO TAX for making our lives so much better!
Date published: 2023-04-13
Rated 2 out of 5 by
wjmantle3 from
Web-based Turbo Tax is too expensive
I was forced to pay $183 for the web-based Turbo Tax. My brother says that I could have used the downloadable Turbo Tax for about $50. The web-based product is a rip-off. Turbo tax might help me save $183 every couple years, but will certainly not save me $183 annually
Date published: 2023-04-13
Rated 5 out of 5 by
Tony Bar from
TurboTax was fantastic and easy to use
I was a little worried at first, doing it on my own, but this program has made it so easy. I feel very confident that I can do it in the future.
Date published: 2023-04-13
Rated 5 out of 5 by
null from
Great produce
Super easy to use, effective, easy to follow along with, very helpful.
Date published: 2023-04-13
Rated 4 out of 5 by
Gpa19 from
Solid software but could use some improvements
As usual it works pretty well. However, I would love to see the following improvements made to the software. In the step-by-step process ask the questions in the same sequence as the tax forms. For example, address W-2 income first followed by interest then dividends, then IRA distributions, etc. And when you present a summary be sure to keep it in the same order as well. I don't know why you don't do that. It seems like the obvious order. That would help when I am reviewing my return to compare to my documents. Eliminate the screens that aren't of any value. For example, I don't need a screen that says we are done with a certain section, now we will go to the next section. That's like when reading a chapter book having an extra page at the end of each chapter that says we are done with the chapter, next we will start the next chapter. Well, duh! There are plenty of screens that are just a waste of time. The same goes for the many of the worksheets that are created. Many of the worksheets are blank, nearly blank, or just repeat data that appears elsewhere. Keep it simple please. One worksheet that would be helpful to add though would be one that lists all the income on one page. It would have one line for each income payee. It would show the type of income (W-2, interest, etc.), the payee, the gross amount, taxable amount, federal, state, and local withholding. That would make verifying the income was all entered correctly. I would be happy to show you an example. Thanks for your consideration.
Date published: 2023-04-13
Rated 4 out of 5 by
udoy from
very convenient to use because of the simple steps
This was a like a learning school for me , so much easy to follow and understand the steps. Thank you and more power.
Date published: 2023-04-13
Rated 5 out of 5 by
Fontly from
stressful to bearable, tears to cheers
I spent multiple hours on a competitor and even on the phone with help. Got fet up and came your way 2.5 hours later, I am DONE! Thank you.
All TurboTax® Offerings Reviews - Page 3035
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JoseC3 from
We loved the easy to use & guided Turbo Tax!
Easy to use, I loved having a representative available when in doubt. I liked the that our W-2 info was pre-uploaded.
Date published: 2023-04-13
Rated 5 out of 5 by
anaberry328 from
Easy and fast
I use TurboTax every year to do my taxes, and I always feel like it is easy and done well. I feel safe and I like that it has added protection (which I always purchase just in case). It's awesome.
Date published: 2023-04-13
Rated 4 out of 5 by
Christoph834 from
enjoy TurboTax
ok. not interested in writing a review for this product.
Date published: 2023-04-13
Rated 5 out of 5 by
PairOfKoopas from
The Only Tax Program My Family Uses!
Turbo Tax is the EASIEST Filing program out there! They make it simple with options to import to W2s and E-file making tax filing a BREEZE! HIGHLY RECOMMEND THEM! It's all my family has ever used and will continue to use year after year! THANKS TURBO TAX for making our lives so much better!
Date published: 2023-04-13
Rated 2 out of 5 by
wjmantle3 from
Web-based Turbo Tax is too expensive
I was forced to pay $183 for the web-based Turbo Tax. My brother says that I could have used the downloadable Turbo Tax for about $50. The web-based product is a rip-off. Turbo tax might help me save $183 every couple years, but will certainly not save me $183 annually
Date published: 2023-04-13
Rated 5 out of 5 by
Tony Bar from
TurboTax was fantastic and easy to use
I was a little worried at first, doing it on my own, but this program has made it so easy. I feel very confident that I can do it in the future.
Date published: 2023-04-13
Rated 5 out of 5 by
null from
Great produce
Super easy to use, effective, easy to follow along with, very helpful.
Date published: 2023-04-13
Rated 4 out of 5 by
Gpa19 from
Solid software but could use some improvements
As usual it works pretty well. However, I would love to see the following improvements made to the software. In the step-by-step process ask the questions in the same sequence as the tax forms. For example, address W-2 income first followed by interest then dividends, then IRA distributions, etc. And when you present a summary be sure to keep it in the same order as well. I don't know why you don't do that. It seems like the obvious order. That would help when I am reviewing my return to compare to my documents. Eliminate the screens that aren't of any value. For example, I don't need a screen that says we are done with a certain section, now we will go to the next section. That's like when reading a chapter book having an extra page at the end of each chapter that says we are done with the chapter, next we will start the next chapter. Well, duh! There are plenty of screens that are just a waste of time. The same goes for the many of the worksheets that are created. Many of the worksheets are blank, nearly blank, or just repeat data that appears elsewhere. Keep it simple please. One worksheet that would be helpful to add though would be one that lists all the income on one page. It would have one line for each income payee. It would show the type of income (W-2, interest, etc.), the payee, the gross amount, taxable amount, federal, state, and local withholding. That would make verifying the income was all entered correctly. I would be happy to show you an example. Thanks for your consideration.
Date published: 2023-04-13
Rated 4 out of 5 by
udoy from
very convenient to use because of the simple steps
This was a like a learning school for me , so much easy to follow and understand the steps. Thank you and more power.
Date published: 2023-04-13
Rated 5 out of 5 by
Fontly from
stressful to bearable, tears to cheers
I spent multiple hours on a competitor and even on the phone with help. Got fet up and came your way 2.5 hours later, I am DONE! Thank you.
All TurboTax® Offerings Reviews - Page 3035
Date published: 2023-04-13