TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by JGLx from Turbo Tax is not helpful for simple questions Turbo Tax is easy to use. It has great helpful tips. However, when you need a simple question answered and cannot find it it FAQ there is no help unless you want to pay $119. I already had to pay $119 to file the extra $119 for a simple questions was a main frustration.
Date published: 2023-04-14
Rated 5 out of 5 by jenny24555 from Using for 10 years I've been using Turbox tax since 2012, and it gets better every year. The live experts are very helpful and knowledgeable. Highly recommend!
Date published: 2023-04-14
Rated 5 out of 5 by ScottEastside from Easy as Always! Been a long-time customer of Turbo Tax. Always easy to understand, great step by step instructions! Will be back next year too!
Date published: 2023-04-14
Rated 2 out of 5 by Owlsand Bears from Many problems that TT couldn't solve. Frustrating The program has worked better in previous years. This year the program had several problems, and although the help desk Reps were courteous and tried to be helpful, they could not solve them, so I had to find workarounds. Lots of wasted time and effort.
Date published: 2023-04-14
Rated 5 out of 5 by HalMich from Super easy to follow The system provides an easy to navigate process for me to understand filing taxes independently. I've been using TurboTax to file since I started filing as independently from my parents.
Date published: 2023-04-14
Rated 4 out of 5 by Kerajade from Fairly easy and quick to use Pretty simple and straight forward . . . just answer the questions.
Date published: 2023-04-14
Rated 5 out of 5 by jstodnic from Turbo Tax was great The Turbo Tax assistance was great, solved my problem with my NY State tax return.
Date published: 2023-04-14
Rated 4 out of 5 by Trish99 from Turbo Tax is Easy Turbo Tax is Easy to input for simple taxes. It only took me three hours to do my taxes!P
Date published: 2023-04-14
Rated 4 out of 5 by alanslim from good easy use!.....................................................................................................................................................................................................................................................................
Date published: 2023-04-14
Rated 3 out of 5 by HWB1959 from TURBO TAX Bug in your software Found a bug in your 2022 software which is not following IRS rules in selecting filing status.for a parent (dependent) who does not live with you. Your program is forcing status to single. I reviewed my 2021 return and found the same bug. Now I'm filing an amended return to fix your mistake. I've notified Turbo Tax about this bug, unfortunately your people can not comprehend the problem
All TurboTax® Offerings Reviews - Page 3031
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by JGLx from Turbo Tax is not helpful for simple questions Turbo Tax is easy to use. It has great helpful tips. However, when you need a simple question answered and cannot find it it FAQ there is no help unless you want to pay $119. I already had to pay $119 to file the extra $119 for a simple questions was a main frustration.
Date published: 2023-04-14
Rated 5 out of 5 by jenny24555 from Using for 10 years I've been using Turbox tax since 2012, and it gets better every year. The live experts are very helpful and knowledgeable. Highly recommend!
Date published: 2023-04-14
Rated 5 out of 5 by ScottEastside from Easy as Always! Been a long-time customer of Turbo Tax. Always easy to understand, great step by step instructions! Will be back next year too!
Date published: 2023-04-14
Rated 2 out of 5 by Owlsand Bears from Many problems that TT couldn't solve. Frustrating The program has worked better in previous years. This year the program had several problems, and although the help desk Reps were courteous and tried to be helpful, they could not solve them, so I had to find workarounds. Lots of wasted time and effort.
Date published: 2023-04-14
Rated 5 out of 5 by HalMich from Super easy to follow The system provides an easy to navigate process for me to understand filing taxes independently. I've been using TurboTax to file since I started filing as independently from my parents.
Date published: 2023-04-14
Rated 4 out of 5 by Kerajade from Fairly easy and quick to use Pretty simple and straight forward . . . just answer the questions.
Date published: 2023-04-14
Rated 5 out of 5 by jstodnic from Turbo Tax was great The Turbo Tax assistance was great, solved my problem with my NY State tax return.
Date published: 2023-04-14
Rated 4 out of 5 by Trish99 from Turbo Tax is Easy Turbo Tax is Easy to input for simple taxes. It only took me three hours to do my taxes!P
Date published: 2023-04-14
Rated 4 out of 5 by alanslim from good easy use!.....................................................................................................................................................................................................................................................................
Date published: 2023-04-14
Rated 3 out of 5 by HWB1959 from TURBO TAX Bug in your software Found a bug in your 2022 software which is not following IRS rules in selecting filing status.for a parent (dependent) who does not live with you. Your program is forcing status to single. I reviewed my 2021 return and found the same bug. Now I'm filing an amended return to fix your mistake. I've notified Turbo Tax about this bug, unfortunately your people can not comprehend the problem
All TurboTax® Offerings Reviews - Page 3031
Date published: 2023-04-14