TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Turbo Tax is not helpful for simple questions Turbo Tax is easy to use. It has great helpful tips. However, when you need a simple question answered and cannot find it it FAQ there is no help unless you want to pay $119. I already had to pay $119 to file the extra $119 for a simple questions was a main frustration.
Date published: 2023-04-14
Rated 5 out of 5 by from Using for 10 years I've been using Turbox tax since 2012, and it gets better every year. The live experts are very helpful and knowledgeable. Highly recommend!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy as Always! Been a long-time customer of Turbo Tax. Always easy to understand, great step by step instructions! Will be back next year too!
Date published: 2023-04-14
Rated 2 out of 5 by from Many problems that TT couldn't solve. Frustrating The program has worked better in previous years. This year the program had several problems, and although the help desk Reps were courteous and tried to be helpful, they could not solve them, so I had to find workarounds. Lots of wasted time and effort.
Date published: 2023-04-14
Rated 5 out of 5 by from Super easy to follow The system provides an easy to navigate process for me to understand filing taxes independently. I've been using TurboTax to file since I started filing as independently from my parents.
Date published: 2023-04-14
Rated 4 out of 5 by from Fairly easy and quick to use Pretty simple and straight forward . . . just answer the questions.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax was great The Turbo Tax assistance was great, solved my problem with my NY State tax return.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is Easy Turbo Tax is Easy to input for simple taxes. It only took me three hours to do my taxes!P
Date published: 2023-04-14
Rated 4 out of 5 by from good easy use!.....................................................................................................................................................................................................................................................................
Date published: 2023-04-14
Rated 3 out of 5 by from TURBO TAX Bug in your software Found a bug in your 2022 software which is not following IRS rules in selecting filing status.for a parent (dependent) who does not live with you. Your program is forcing status to single. I reviewed my 2021 return and found the same bug. Now I'm filing an amended return to fix your mistake. I've notified Turbo Tax about this bug, unfortunately your people can not comprehend the problem
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3031
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Student
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Rated 3 out of 5 by from Turbo Tax is not helpful for simple questions Turbo Tax is easy to use. It has great helpful tips. However, when you need a simple question answered and cannot find it it FAQ there is no help unless you want to pay $119. I already had to pay $119 to file the extra $119 for a simple questions was a main frustration.
Date published: 2023-04-14
Rated 5 out of 5 by from Using for 10 years I've been using Turbox tax since 2012, and it gets better every year. The live experts are very helpful and knowledgeable. Highly recommend!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy as Always! Been a long-time customer of Turbo Tax. Always easy to understand, great step by step instructions! Will be back next year too!
Date published: 2023-04-14
Rated 2 out of 5 by from Many problems that TT couldn't solve. Frustrating The program has worked better in previous years. This year the program had several problems, and although the help desk Reps were courteous and tried to be helpful, they could not solve them, so I had to find workarounds. Lots of wasted time and effort.
Date published: 2023-04-14
Rated 5 out of 5 by from Super easy to follow The system provides an easy to navigate process for me to understand filing taxes independently. I've been using TurboTax to file since I started filing as independently from my parents.
Date published: 2023-04-14
Rated 4 out of 5 by from Fairly easy and quick to use Pretty simple and straight forward . . . just answer the questions.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax was great The Turbo Tax assistance was great, solved my problem with my NY State tax return.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax is Easy Turbo Tax is Easy to input for simple taxes. It only took me three hours to do my taxes!P
Date published: 2023-04-14
Rated 4 out of 5 by from good easy use!.....................................................................................................................................................................................................................................................................
Date published: 2023-04-14
Rated 3 out of 5 by from TURBO TAX Bug in your software Found a bug in your 2022 software which is not following IRS rules in selecting filing status.for a parent (dependent) who does not live with you. Your program is forcing status to single. I reviewed my 2021 return and found the same bug. Now I'm filing an amended return to fix your mistake. I've notified Turbo Tax about this bug, unfortunately your people can not comprehend the problem
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3031