TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Turbo Tax Free 2022 has a few bugs...... Overall, my experience was "good" not great. I have been using Turbo Tax for decades and have always found it to be a little "buggy". This years edition had several but all were fairly easy to overcome. Overall, I had a good experience especially for the price of free!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is great Quick and easy to do self explanation and correction of mistake felt good about using Turbo Tax.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to use If it were not for TurboTax I could not do my taxes on my own. The walk though is really helpful. I do wish this year they could have explained why my refund is lower than it has been for the last 10 years.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is too easy TurboTax... It's just too easy... why can't it be more difficult? You'd think something as complicated as tax filing could not be simplified to such an extent. I can't believe how simple they've made it.
Date published: 2023-04-13
Rated 5 out of 5 by from turbo tax is awesome. Awesome experience turbo tax. Easy, Quick and Excellent.
Date published: 2023-04-13
Rated 5 out of 5 by from Keeps getting better each year! The way the explanations are dumbed down for everybody so everybody is well informed, makes me feel like using turbotax should be taught in school so everyone is prepared for their adulting life. I really love how they make it easier each year and is updated with all current info that will help with filing taxes. I look back in the past where I just blindly let an accountant file for me while they do the bare minimum while they charge me a chunk of what little I was making makes me really wish I knew this earlier on.
Date published: 2023-04-13
Rated 1 out of 5 by from Charged for Services it said was Free The software said I needed to agree to ID protection because it was included in a $119 package to file my Federal Tax return. HOWEVER, on the page where I pay, the IC Protection was $44 ON TOP OF the $119 it said the service was included under. Furthermore, in the help, it says the ID Protection is added for FREE. Lastly, there is no way to remove the fee by this point. I would have had to scrap my whole return and restart. Shady business practice.
Date published: 2023-04-13
Rated 1 out of 5 by from not always clear Questions not clear and straight forward when asking about spouse.
Date published: 2023-04-13
Rated 3 out of 5 by from Fast, Beware fees Turbotax provides a rapid way to upload all my info and files my taxes, but needs to be more upfront about fees related to some of the services it provides. I was charged a $25 fee for E-filing taxes in my state -- ok, but I was also nearly charged an extra 40$ before I noticed that turbotax was charging even more to take this directly from my refund. I would prefer extra warnings about potential fees before purchasing the software.
Date published: 2023-04-13
Rated 5 out of 5 by from Highly Recommend I have used Turbo Tax for years to file our tax returns. They make filing your taxes as stress free as possible.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3023
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Free 2022 has a few bugs...... Overall, my experience was "good" not great. I have been using Turbo Tax for decades and have always found it to be a little "buggy". This years edition had several but all were fairly easy to overcome. Overall, I had a good experience especially for the price of free!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is great Quick and easy to do self explanation and correction of mistake felt good about using Turbo Tax.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy to use If it were not for TurboTax I could not do my taxes on my own. The walk though is really helpful. I do wish this year they could have explained why my refund is lower than it has been for the last 10 years.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is too easy TurboTax... It's just too easy... why can't it be more difficult? You'd think something as complicated as tax filing could not be simplified to such an extent. I can't believe how simple they've made it.
Date published: 2023-04-13
Rated 5 out of 5 by from turbo tax is awesome. Awesome experience turbo tax. Easy, Quick and Excellent.
Date published: 2023-04-13
Rated 5 out of 5 by from Keeps getting better each year! The way the explanations are dumbed down for everybody so everybody is well informed, makes me feel like using turbotax should be taught in school so everyone is prepared for their adulting life. I really love how they make it easier each year and is updated with all current info that will help with filing taxes. I look back in the past where I just blindly let an accountant file for me while they do the bare minimum while they charge me a chunk of what little I was making makes me really wish I knew this earlier on.
Date published: 2023-04-13
Rated 1 out of 5 by from Charged for Services it said was Free The software said I needed to agree to ID protection because it was included in a $119 package to file my Federal Tax return. HOWEVER, on the page where I pay, the IC Protection was $44 ON TOP OF the $119 it said the service was included under. Furthermore, in the help, it says the ID Protection is added for FREE. Lastly, there is no way to remove the fee by this point. I would have had to scrap my whole return and restart. Shady business practice.
Date published: 2023-04-13
Rated 1 out of 5 by from not always clear Questions not clear and straight forward when asking about spouse.
Date published: 2023-04-13
Rated 3 out of 5 by from Fast, Beware fees Turbotax provides a rapid way to upload all my info and files my taxes, but needs to be more upfront about fees related to some of the services it provides. I was charged a $25 fee for E-filing taxes in my state -- ok, but I was also nearly charged an extra 40$ before I noticed that turbotax was charging even more to take this directly from my refund. I would prefer extra warnings about potential fees before purchasing the software.
Date published: 2023-04-13
Rated 5 out of 5 by from Highly Recommend I have used Turbo Tax for years to file our tax returns. They make filing your taxes as stress free as possible.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3023