TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Make this free if you have to pay the government. I believe it is absolutely shameless to spend over $200 to pay the government an additional $480 in Federal Taxes. If I am paying the government with my hard earned money than this platform should provide me FREE service. This is 2023 and the inflation is through the roof that I am unable to fulfill my needs because everything is so expensive. Think about it.
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo Tax extorts $ from tax returns After doing my taxes for years on TurboTax, I'm sick of the constant upgrade offers and the inability to change my tax info, forcing me to upgrade to premium. It is criminal. Never again.
Date published: 2023-04-13
Rated 4 out of 5 by from Thanks The support on the phone I got was great. They even called me back when we got disconnected. In a world where businesses are shutting down, you need to make the recapture forms more easily accessible. It took too long for me to locate them. When an asset is converted to personal use it should come up then so we have the option to use it. Thank you for helping me with my taxes since 1997.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo Tax is awful for multiple states Had to submit for three states due to work moves this year and spent half the return trying to figure out why my state taxes made no sense only to discover turbotax had only pulled in local taxes paid for only one of the five jurisdictions I had to pay taxes from the W2 information it pulled from ADP. There was no way in the state section to see a summary of taxes owed vs. taxes paid that would've highlighted this issue. Would've saved time getting a professional to do it and have a hard time believe it would've cost any more since each individual state was an additional $60 to file.
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is OK It is complicated trying to file multiple returns with one TurboTax, so I bought TurboTax for myself.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is The Best! The feedback and suggestions that Turbo Tax provides is always spot on. I have never been audited and the forms I file are always accurate.
Date published: 2023-04-13
Rated 5 out of 5 by from EASY and Fast not pricey considering the value No problems and the software checks and double checks your work and holds your hand through the whole process.
Date published: 2023-04-13
Rated 5 out of 5 by from EASY TO FOLLOW FAST AND EASY TO UNDERSTAND WITH HELPFUL TIPS AND GUIDES FOR QUESTIONS THAT YOU HAVE A LONG THE WAY. OVERALL GREAT FIRST TIME EXPERINCE FILING TAXES ON MY OWN.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is great Super easy to use, even the free option! Got me great rebates! And taxes weren’t a huge headache!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is awesome! This is the first year I have filed my own taxes and Turbo Tax made it so easy!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Make this free if you have to pay the government. I believe it is absolutely shameless to spend over $200 to pay the government an additional $480 in Federal Taxes. If I am paying the government with my hard earned money than this platform should provide me FREE service. This is 2023 and the inflation is through the roof that I am unable to fulfill my needs because everything is so expensive. Think about it.
Date published: 2023-04-13
Rated 1 out of 5 by from Turbo Tax extorts $ from tax returns After doing my taxes for years on TurboTax, I'm sick of the constant upgrade offers and the inability to change my tax info, forcing me to upgrade to premium. It is criminal. Never again.
Date published: 2023-04-13
Rated 4 out of 5 by from Thanks The support on the phone I got was great. They even called me back when we got disconnected. In a world where businesses are shutting down, you need to make the recapture forms more easily accessible. It took too long for me to locate them. When an asset is converted to personal use it should come up then so we have the option to use it. Thank you for helping me with my taxes since 1997.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo Tax is awful for multiple states Had to submit for three states due to work moves this year and spent half the return trying to figure out why my state taxes made no sense only to discover turbotax had only pulled in local taxes paid for only one of the five jurisdictions I had to pay taxes from the W2 information it pulled from ADP. There was no way in the state section to see a summary of taxes owed vs. taxes paid that would've highlighted this issue. Would've saved time getting a professional to do it and have a hard time believe it would've cost any more since each individual state was an additional $60 to file.
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is OK It is complicated trying to file multiple returns with one TurboTax, so I bought TurboTax for myself.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is The Best! The feedback and suggestions that Turbo Tax provides is always spot on. I have never been audited and the forms I file are always accurate.
Date published: 2023-04-13
Rated 5 out of 5 by from EASY and Fast not pricey considering the value No problems and the software checks and double checks your work and holds your hand through the whole process.
Date published: 2023-04-13
Rated 5 out of 5 by from EASY TO FOLLOW FAST AND EASY TO UNDERSTAND WITH HELPFUL TIPS AND GUIDES FOR QUESTIONS THAT YOU HAVE A LONG THE WAY. OVERALL GREAT FIRST TIME EXPERINCE FILING TAXES ON MY OWN.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is great Super easy to use, even the free option! Got me great rebates! And taxes weren’t a huge headache!
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is awesome! This is the first year I have filed my own taxes and Turbo Tax made it so easy!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3021