TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
danielwert from
awesome
i love you guys. you make it so easy and no head aches .
Date published: 2023-04-13
Rated 1 out of 5 by
angry unhappy customer from
hate no cd and losts of confusion .
Will not buy again !!!! Been using for last ten years , but never again. Tricked into spending more money !!! I bet you lose a lot of customers next year.
Date published: 2023-04-13
Rated 5 out of 5 by
Sam19064 from
Turbo Tax is great.
Turbo Tax makes filling taxes very easy; I love how simple it is.
Date published: 2023-04-13
Rated 1 out of 5 by
gmeaghs from
Go elsewhere if filing multi-state return
WOW. What a mess trying to find answers. My wife and I moved from Boston to CT last year on 9/1; her company kept her as an MA listed employee, while mine switched me to CT. We've always filed fairly basic single state returns and are relatively unfamiliar with the intricacies of taxes. It took extensive research to figure out that SHE needed a part-time MA return + nonresident CT return, and I needed a part-time MA and CT return. The answers provided in the TurboTax search forum offered very little reassuring information and our answers were eventually found elsewhere. Then after finally understanding what we needed, TurboTax told us we would need to file joint federal returns but separate state...while offering absolutely zero clear guidance on how to execute this on the platform. Extremely frustrating. I will be using another platform next year.
Date published: 2023-04-13
Rated 5 out of 5 by
Taxable Lyn from
Turbo Tax makes filing your taxes easy
I have used Turbo Tax for many years and would not file my taxes any other way.
Date published: 2023-04-13
Rated 5 out of 5 by
Sirgregory1st again from
daughter turned 18 and claimed herself.
Great customer service. Took like 3 min to fix what I was panicked about. Professional, clear, direct, polite and reassuring. (for those who care.. she was clearly and American with perfect English)
Date published: 2023-04-13
Rated 5 out of 5 by
davispower52 from
Easy to use with good information
Great product! I been using it for years it just gets better and better each year
Date published: 2023-04-13
Rated 5 out of 5 by
Andy GR from
Easiest way to do your taxes
This is my first time using Turbo Tax and I was reluctant at first. It was much easier than I thought it would be.
Date published: 2023-04-13
Rated 5 out of 5 by
Memito69 from
Great help windows
Next time, will make taxes earlier, Did not think it was thi easy.
Date published: 2023-04-13
Rated 1 out of 5 by
Benjamin507 from
Deceptive Pricing
Easy to Click on a unintended upgrade, once you select the upgrade, its hard to go back. If you get to the end, you have to delete your return and start over or pay. Also, having to pay a refund for health insurance requires a 59 dollar product for both state and federal -- at least that is what they require. With that said, the actual taxes are easy to pay.
All TurboTax® Offerings Reviews - Page 3018
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
danielwert from
awesome
i love you guys. you make it so easy and no head aches .
Date published: 2023-04-13
Rated 1 out of 5 by
angry unhappy customer from
hate no cd and losts of confusion .
Will not buy again !!!! Been using for last ten years , but never again. Tricked into spending more money !!! I bet you lose a lot of customers next year.
Date published: 2023-04-13
Rated 5 out of 5 by
Sam19064 from
Turbo Tax is great.
Turbo Tax makes filling taxes very easy; I love how simple it is.
Date published: 2023-04-13
Rated 1 out of 5 by
gmeaghs from
Go elsewhere if filing multi-state return
WOW. What a mess trying to find answers. My wife and I moved from Boston to CT last year on 9/1; her company kept her as an MA listed employee, while mine switched me to CT. We've always filed fairly basic single state returns and are relatively unfamiliar with the intricacies of taxes. It took extensive research to figure out that SHE needed a part-time MA return + nonresident CT return, and I needed a part-time MA and CT return. The answers provided in the TurboTax search forum offered very little reassuring information and our answers were eventually found elsewhere. Then after finally understanding what we needed, TurboTax told us we would need to file joint federal returns but separate state...while offering absolutely zero clear guidance on how to execute this on the platform. Extremely frustrating. I will be using another platform next year.
Date published: 2023-04-13
Rated 5 out of 5 by
Taxable Lyn from
Turbo Tax makes filing your taxes easy
I have used Turbo Tax for many years and would not file my taxes any other way.
Date published: 2023-04-13
Rated 5 out of 5 by
Sirgregory1st again from
daughter turned 18 and claimed herself.
Great customer service. Took like 3 min to fix what I was panicked about. Professional, clear, direct, polite and reassuring. (for those who care.. she was clearly and American with perfect English)
Date published: 2023-04-13
Rated 5 out of 5 by
davispower52 from
Easy to use with good information
Great product! I been using it for years it just gets better and better each year
Date published: 2023-04-13
Rated 5 out of 5 by
Andy GR from
Easiest way to do your taxes
This is my first time using Turbo Tax and I was reluctant at first. It was much easier than I thought it would be.
Date published: 2023-04-13
Rated 5 out of 5 by
Memito69 from
Great help windows
Next time, will make taxes earlier, Did not think it was thi easy.
Date published: 2023-04-13
Rated 1 out of 5 by
Benjamin507 from
Deceptive Pricing
Easy to Click on a unintended upgrade, once you select the upgrade, its hard to go back. If you get to the end, you have to delete your return and start over or pay. Also, having to pay a refund for health insurance requires a 59 dollar product for both state and federal -- at least that is what they require. With that said, the actual taxes are easy to pay.
All TurboTax® Offerings Reviews - Page 3018
Date published: 2023-04-13