TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from great help I was very confused and needed help. I did not understand why a form was not working. the live person walked me through each set and helped me clear up the mistake.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax really helped with my First Filing I'm new to filing taxes and was confused on my own. TurboTax helped lay it out clearly and guide me the right way.
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax has gone downhill I am thoroughly disappointed with my experience this year using both TurboTax Online and the Download products. Just terrible. I used TaxAct for years and liked it better. I used TurboTax last year and even that was better. No way to flag topics in the online version. Not easy to toggle between forms and questions. Help was incomplete. Windows were too big for my laptop and I couldn't always click on Next buttons. Extra charges up the wazoo. Not pleased.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbtaxis good, but they should check for changes. Turbo tax does what I need for tax filing, but just in case things change the bot should ask more pointed questions.
Date published: 2023-04-13
Rated 5 out of 5 by from Loving Turbo tax sooo easy!! I cant believe I use to pay tax agencies to do my taxes. Turbo tax makes is so simple easy just answer the questions.
Date published: 2023-04-13
Rated 5 out of 5 by from Thanks Turbotax! We've used Turbo Tax for several years now, and have come to rely on it for accurate and fast service to file our taxes.
Date published: 2023-04-13
Rated 5 out of 5 by from My tax expert was amazing Communication was easy and painless. Very efficient experience
Date published: 2023-04-13
Rated 4 out of 5 by from TURBO TAX IS GREAT AND USER FRIENDLY. IT WAS A GOOD EXPERIENCE, I REALLY LIKE THE UPLOADING FEATURES OF THE PLATFORM.
Date published: 2023-04-13
Rated 3 out of 5 by from EXPENSIVE!! Even though TurboTax is convenient, it has become increasingly expensive over the last handful of years. It is now to the point of costing the same as paying a local CPA to do our taxes. Very disappointing that the stress of taxes is amplified by being "nickel and dimed" to death.
Date published: 2023-04-13
Rated 5 out of 5 by from Super easy! The software Walks you through the whole process. Much better than wasting time with a tax preparer that uses the same program but they make more mistakes.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3007
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great help I was very confused and needed help. I did not understand why a form was not working. the live person walked me through each set and helped me clear up the mistake.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax really helped with my First Filing I'm new to filing taxes and was confused on my own. TurboTax helped lay it out clearly and guide me the right way.
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax has gone downhill I am thoroughly disappointed with my experience this year using both TurboTax Online and the Download products. Just terrible. I used TaxAct for years and liked it better. I used TurboTax last year and even that was better. No way to flag topics in the online version. Not easy to toggle between forms and questions. Help was incomplete. Windows were too big for my laptop and I couldn't always click on Next buttons. Extra charges up the wazoo. Not pleased.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbtaxis good, but they should check for changes. Turbo tax does what I need for tax filing, but just in case things change the bot should ask more pointed questions.
Date published: 2023-04-13
Rated 5 out of 5 by from Loving Turbo tax sooo easy!! I cant believe I use to pay tax agencies to do my taxes. Turbo tax makes is so simple easy just answer the questions.
Date published: 2023-04-13
Rated 5 out of 5 by from Thanks Turbotax! We've used Turbo Tax for several years now, and have come to rely on it for accurate and fast service to file our taxes.
Date published: 2023-04-13
Rated 5 out of 5 by from My tax expert was amazing Communication was easy and painless. Very efficient experience
Date published: 2023-04-13
Rated 4 out of 5 by from TURBO TAX IS GREAT AND USER FRIENDLY. IT WAS A GOOD EXPERIENCE, I REALLY LIKE THE UPLOADING FEATURES OF THE PLATFORM.
Date published: 2023-04-13
Rated 3 out of 5 by from EXPENSIVE!! Even though TurboTax is convenient, it has become increasingly expensive over the last handful of years. It is now to the point of costing the same as paying a local CPA to do our taxes. Very disappointing that the stress of taxes is amplified by being "nickel and dimed" to death.
Date published: 2023-04-13
Rated 5 out of 5 by from Super easy! The software Walks you through the whole process. Much better than wasting time with a tax preparer that uses the same program but they make more mistakes.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3007