TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Excellent tax tool It was an easy to use tool that answered questions that came up. When esoteric language presented itself, TurboTax made it easy to understand the questions I was being asked.
Date published: 2023-04-15
Rated 5 out of 5 by from TT2022 EXCELLENT SERVICE, VERY HELPFUL, HOPE WAS VERY HELPFUL
Date published: 2023-04-15
Rated 5 out of 5 by from really like it really easy to work. flows really nice and asks all the areas you can save money
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes Was very impressed with this service. will uses again
Date published: 2023-04-15
Rated 4 out of 5 by from Is the Tax Code giving you a headache? Turbo Tax is fast, simple, straight forward. I highly recommend it for a headache free tax experience.
Date published: 2023-04-15
Rated 5 out of 5 by from Yep Good, easy, not hard to use. Easier than going through an accounting firm, especially for myself.
Date published: 2023-04-15
Rated 3 out of 5 by from Too pricey these days. Ive used TurboTax for nearly 20 years and all I see are dicounts for new customers while my costs continue to rise. Probably just filed my final taxes with TurboTax. Switching next year.
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax is not as intuitive as earlier versions. I claimed my grandson as a dependent on my return. I filled out his return and got the impression that I could not claim him as a dependent. I reached this conclusion because of the poor wording. Also, when filing the State Return, I was prompted to sign in to my account online to make payment. I was promtedd for my "user name" but I could not input the "username" from the keyboard. I had to call to make payment and this required being put on hold for 10 minutes. This ocurred for two state forms. The last rep said that by pressing the tab key twice, the username prompt would work. The same issue occurred where I was prompted for Medical Expenses and I couldn't provide the input from the keyboard. I was not alerted that this had to be provided from the worksheet. I was frustrated several times this year and I have been a TurboTax customer for as long as I can remember.
Date published: 2023-04-15
Rated 4 out of 5 by from Lovee TurboTax Everything is made easy and process is very user friendly. FAQ panels help alot. I would give it 5 stars but the "snap & upload" feature to upload forms was not working although i tried it multiple times with multiple forms.
Date published: 2023-04-15
Rated 5 out of 5 by from I love Turbo Tax. Fast, accurate, easy to use, built in help. I have been using Turbo Tax for over 20 years and the ease of navigation is awesome! Ability to change to Form View is the deal maker for me!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Excellent tax tool It was an easy to use tool that answered questions that came up. When esoteric language presented itself, TurboTax made it easy to understand the questions I was being asked.
Date published: 2023-04-15
Rated 5 out of 5 by from TT2022 EXCELLENT SERVICE, VERY HELPFUL, HOPE WAS VERY HELPFUL
Date published: 2023-04-15
Rated 5 out of 5 by from really like it really easy to work. flows really nice and asks all the areas you can save money
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes Was very impressed with this service. will uses again
Date published: 2023-04-15
Rated 4 out of 5 by from Is the Tax Code giving you a headache? Turbo Tax is fast, simple, straight forward. I highly recommend it for a headache free tax experience.
Date published: 2023-04-15
Rated 5 out of 5 by from Yep Good, easy, not hard to use. Easier than going through an accounting firm, especially for myself.
Date published: 2023-04-15
Rated 3 out of 5 by from Too pricey these days. Ive used TurboTax for nearly 20 years and all I see are dicounts for new customers while my costs continue to rise. Probably just filed my final taxes with TurboTax. Switching next year.
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax is not as intuitive as earlier versions. I claimed my grandson as a dependent on my return. I filled out his return and got the impression that I could not claim him as a dependent. I reached this conclusion because of the poor wording. Also, when filing the State Return, I was prompted to sign in to my account online to make payment. I was promtedd for my "user name" but I could not input the "username" from the keyboard. I had to call to make payment and this required being put on hold for 10 minutes. This ocurred for two state forms. The last rep said that by pressing the tab key twice, the username prompt would work. The same issue occurred where I was prompted for Medical Expenses and I couldn't provide the input from the keyboard. I was not alerted that this had to be provided from the worksheet. I was frustrated several times this year and I have been a TurboTax customer for as long as I can remember.
Date published: 2023-04-15
Rated 4 out of 5 by from Lovee TurboTax Everything is made easy and process is very user friendly. FAQ panels help alot. I would give it 5 stars but the "snap & upload" feature to upload forms was not working although i tried it multiple times with multiple forms.
Date published: 2023-04-15
Rated 5 out of 5 by from I love Turbo Tax. Fast, accurate, easy to use, built in help. I have been using Turbo Tax for over 20 years and the ease of navigation is awesome! Ability to change to Form View is the deal maker for me!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2963