TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Thank you!! It went great! Thanks for the easy access and easy fill out forms!
Date published: 2023-07-01
Rated 5 out of 5 by from Very Friendly Easy to use. Very friendly. I use Turbo tax more then 10 years and I'm very satisfy.
Date published: 2023-07-01
Rated 3 out of 5 by from Terrible job with estimated taxes Sub par expectations for estimated taxes and more complicated returns. This software appears to be getting worse , not better and lacks proper online help for what should be simple requests. Like being logged and wanting to download a previous return was met a line of unecessary questions
Date published: 2023-07-01
Rated 1 out of 5 by from Turbo Tax screwed up my tax returns I've never had an issue with Turbo Tax until I filed my 2022 taxes. I checked my federal tax return twice and only had one 1098 mortgage on my tax returns. I get an email today and notice that Turbo Tax added multiple duplicates on my tax return and now I owe money. Not cool at all.
Date published: 2023-07-01
Rated 5 out of 5 by from Finally a thorough but easy product for tax return I find TurboTax has just the right level of detail but is still easy for the average person to use.
Date published: 2023-07-01
Rated 5 out of 5 by from Turbo Tax Saved Us I wish I would have started using TurboTax years ago. So easy to use. They help you understand and find everything you need to file your taxes. Will definitely use next year.
Date published: 2023-07-01
Rated 1 out of 5 by from Dep Care Glitch I was trying to file an amendment for a duplicate 1098. It kept glitching and trying to get me to fill in dependent care info that I did not even claim on my original return. After an hour on the phone with Jeromy at the help desk, he was able to get it resolved for me.
Date published: 2023-06-30
Rated 5 out of 5 by from TurboTax IS Awesome!!! I recently got married at the end of last year. I was trying to make sure I had all my necessary documents for the Tax season. But my taxes were not being accepted through TurboTax when we filed in April. So we opted to file through snail mail. About a week ago, we received a notice in the mail and I immediately called TurboTax, the specialist tried to help but said I might need to snail mail again, but I should call the IRS helpline to make sure. Right after talking to the Specialist, I called. The Tax Agent said that because we didn't actually sign the original forms, it was as if we didn't file at all. She said it was up to us how we decided to file again. We went back to TurbdoTax to see what our options were, and if we could re-file with our electronic signature. We were unsure if we had to pay again for using the Max services, but we were willing to, just to get this done. And IT WORKED!!! Plus we did NOT have to pay additional for the mistake we made. And are so grateful TurboTax was there when we needed them the most!
Date published: 2023-06-30
Rated 5 out of 5 by from great use TurboTax every year it's simple and easy. I highly recommend them.
Date published: 2023-06-30
Rated 5 out of 5 by from Quick and easy This is a Quick and easy way to complete your taxes.
Date published: 2023-06-30
All TurboTax® Offerings Reviews - Page 294
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thank you!! It went great! Thanks for the easy access and easy fill out forms!
Date published: 2023-07-01
Rated 5 out of 5 by from Very Friendly Easy to use. Very friendly. I use Turbo tax more then 10 years and I'm very satisfy.
Date published: 2023-07-01
Rated 3 out of 5 by from Terrible job with estimated taxes Sub par expectations for estimated taxes and more complicated returns. This software appears to be getting worse , not better and lacks proper online help for what should be simple requests. Like being logged and wanting to download a previous return was met a line of unecessary questions
Date published: 2023-07-01
Rated 1 out of 5 by from Turbo Tax screwed up my tax returns I've never had an issue with Turbo Tax until I filed my 2022 taxes. I checked my federal tax return twice and only had one 1098 mortgage on my tax returns. I get an email today and notice that Turbo Tax added multiple duplicates on my tax return and now I owe money. Not cool at all.
Date published: 2023-07-01
Rated 5 out of 5 by from Finally a thorough but easy product for tax return I find TurboTax has just the right level of detail but is still easy for the average person to use.
Date published: 2023-07-01
Rated 5 out of 5 by from Turbo Tax Saved Us I wish I would have started using TurboTax years ago. So easy to use. They help you understand and find everything you need to file your taxes. Will definitely use next year.
Date published: 2023-07-01
Rated 1 out of 5 by from Dep Care Glitch I was trying to file an amendment for a duplicate 1098. It kept glitching and trying to get me to fill in dependent care info that I did not even claim on my original return. After an hour on the phone with Jeromy at the help desk, he was able to get it resolved for me.
Date published: 2023-06-30
Rated 5 out of 5 by from TurboTax IS Awesome!!! I recently got married at the end of last year. I was trying to make sure I had all my necessary documents for the Tax season. But my taxes were not being accepted through TurboTax when we filed in April. So we opted to file through snail mail. About a week ago, we received a notice in the mail and I immediately called TurboTax, the specialist tried to help but said I might need to snail mail again, but I should call the IRS helpline to make sure. Right after talking to the Specialist, I called. The Tax Agent said that because we didn't actually sign the original forms, it was as if we didn't file at all. She said it was up to us how we decided to file again. We went back to TurbdoTax to see what our options were, and if we could re-file with our electronic signature. We were unsure if we had to pay again for using the Max services, but we were willing to, just to get this done. And IT WORKED!!! Plus we did NOT have to pay additional for the mistake we made. And are so grateful TurboTax was there when we needed them the most!
Date published: 2023-06-30
Rated 5 out of 5 by from great use TurboTax every year it's simple and easy. I highly recommend them.
Date published: 2023-06-30
Rated 5 out of 5 by from Quick and easy This is a Quick and easy way to complete your taxes.
Date published: 2023-06-30
All TurboTax® Offerings Reviews - Page 294