TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from SO USER FRIENDLY!!! THEY MAKE IT SO EASY TO FOLLOW ALONG. I LOVE THAT THERE IS A LIVE EXPERT ALWAYS AVAILABLE IN CASE YOU FIND YOURSELF IN A BIND. GREAT GREAT PRODUCT!!
Date published: 2023-04-13
Rated 5 out of 5 by from A Very Good Product I find TurboTax simple and easy to use. It didn't take me very long to do my taxes. I had collected all relevant information prior to initiating TurboTax.
Date published: 2023-04-13
Rated 3 out of 5 by from Decent software, but expect additional fees At the very end of doing all the work, expect to pay an additional $60 for Audit Defense and $25 for your state filing. And you will have to log in every. single. time. to run a credit card payment even if you are currently logged in. Very frustrating.
Date published: 2023-04-13
Rated 1 out of 5 by from Instructions not accurate I searched 1095-a and it says to “jump” to the 1095-a form - yet there is no option to jump anywhere. Maybe I will try something else next year
Date published: 2023-04-13
Rated 5 out of 5 by from Do it correctly. Turbo Tax lets one file returns without any hassles.
Date published: 2023-04-13
Rated 5 out of 5 by from New format is awesome Great resource for clear instructions and easily answered all my questions
Date published: 2023-04-13
Rated 4 out of 5 by from I like Turbo Tax This is my fifth year for Turbo Tax. I appreciate being able to follow your instructions for filing and just hope I understand all the results.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is so easy to understand and use It was so easy to file my taxes this year as Turbo Tax asked clear and easy to understand and the right questions to get me the maximum refund on my taxes. I appreciate that and the cost was less than using a tax company.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax is awsome. Few problems. Wish the error logic would send me to the relevant form.
Date published: 2023-04-13
Rated 4 out of 5 by from It got me to the correct bottom line My return situation was more complicated than in the past so it took a while to figure out all the nuances of what Turbotax was doing behind the scenes but with the help of the assisted premium service lady, I think I understand how we got to the final numbers.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2929
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SO USER FRIENDLY!!! THEY MAKE IT SO EASY TO FOLLOW ALONG. I LOVE THAT THERE IS A LIVE EXPERT ALWAYS AVAILABLE IN CASE YOU FIND YOURSELF IN A BIND. GREAT GREAT PRODUCT!!
Date published: 2023-04-13
Rated 5 out of 5 by from A Very Good Product I find TurboTax simple and easy to use. It didn't take me very long to do my taxes. I had collected all relevant information prior to initiating TurboTax.
Date published: 2023-04-13
Rated 3 out of 5 by from Decent software, but expect additional fees At the very end of doing all the work, expect to pay an additional $60 for Audit Defense and $25 for your state filing. And you will have to log in every. single. time. to run a credit card payment even if you are currently logged in. Very frustrating.
Date published: 2023-04-13
Rated 1 out of 5 by from Instructions not accurate I searched 1095-a and it says to “jump” to the 1095-a form - yet there is no option to jump anywhere. Maybe I will try something else next year
Date published: 2023-04-13
Rated 5 out of 5 by from Do it correctly. Turbo Tax lets one file returns without any hassles.
Date published: 2023-04-13
Rated 5 out of 5 by from New format is awesome Great resource for clear instructions and easily answered all my questions
Date published: 2023-04-13
Rated 4 out of 5 by from I like Turbo Tax This is my fifth year for Turbo Tax. I appreciate being able to follow your instructions for filing and just hope I understand all the results.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is so easy to understand and use It was so easy to file my taxes this year as Turbo Tax asked clear and easy to understand and the right questions to get me the maximum refund on my taxes. I appreciate that and the cost was less than using a tax company.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax is awsome. Few problems. Wish the error logic would send me to the relevant form.
Date published: 2023-04-13
Rated 4 out of 5 by from It got me to the correct bottom line My return situation was more complicated than in the past so it took a while to figure out all the nuances of what Turbotax was doing behind the scenes but with the help of the assisted premium service lady, I think I understand how we got to the final numbers.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2929