TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
ThispartisStupid from
Fast, convenience, and error free for years now
Every year, my previous filings are here and easy to reference. The speed and convenience of this product cannot be overstated. In the 10+ years I have been using this product/service, I have never had any issues with usage, or errors in my returns.
Date published: 2023-04-13
Rated 4 out of 5 by
StressedWife from
Live Assisted was mostly helpful
I appreciated the live assistance walk through on my double state returns. I felt peace of mind, knowing someone was helping me make sure I interpreted everything correctly. We had some complicated stuff and they helped. My 4 stars was because several of my calls got disconnected in the middle of them (not sure why) and so I had to work with multiple people which created frustration/disconnect between one tax expert and another. One was telling me one thing and the other would tell me different. So I'm a smidge doubtful on if it all got processed correctly but I'm hoping for the best.
Date published: 2023-04-13
Rated 5 out of 5 by
2022 Sherrie from
Turbo tax saves me
Turbo tax is a life saver! I love being able to do everything all in one place from start to finish.
Date published: 2023-04-13
Rated 5 out of 5 by
Cats Me from
Turbo Tax is amazing
Turbo Tax is amazing - Very user friendly - self explanatory
Date published: 2023-04-13
Rated 1 out of 5 by
VeeMeeVee from
Expensive and not always intuitive
Expensive, not enough explanations about questions given at times. Agents often have limited knowledge and the response is slow.
Date published: 2023-04-13
Rated 5 out of 5 by
paulsk23 from
Great
Len really cleared up some questions I had and offered sound advice for an issue with a previous years tax filing.
Date published: 2023-04-13
Rated 5 out of 5 by
Rmac2023 from
Super Simple
Turbo Tax takes the stress out of filing taxes. They're great
Date published: 2023-04-13
Rated 4 out of 5 by
patmch52 from
Turbo Tax is Good
first time filing for myself and I had a lot of questions. Most of my questions got a quick answer. Others were still a little confusing. System would be better if it didn't cost so much.
Date published: 2023-04-13
Rated 5 out of 5 by
Doors66 from
Enjoyed the easy format will use again
use regularly easy format easy to follow finished in no time
Date published: 2023-04-13
Rated 4 out of 5 by
danwms53 from
Turbo Tax Review
A very good tax software. We had an issue with changing from Itemized Deductions to selecting Standard Deductions and back to Standard Deductions. Not sure if we really got back to the Standard Deductions. We had to look for the correct section to add expenses for our second vehicle instead of TT adding bring it to our attention.
All TurboTax® Offerings Reviews - Page 2892
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ThispartisStupid from
Fast, convenience, and error free for years now
Every year, my previous filings are here and easy to reference. The speed and convenience of this product cannot be overstated. In the 10+ years I have been using this product/service, I have never had any issues with usage, or errors in my returns.
Date published: 2023-04-13
Rated 4 out of 5 by
StressedWife from
Live Assisted was mostly helpful
I appreciated the live assistance walk through on my double state returns. I felt peace of mind, knowing someone was helping me make sure I interpreted everything correctly. We had some complicated stuff and they helped. My 4 stars was because several of my calls got disconnected in the middle of them (not sure why) and so I had to work with multiple people which created frustration/disconnect between one tax expert and another. One was telling me one thing and the other would tell me different. So I'm a smidge doubtful on if it all got processed correctly but I'm hoping for the best.
Date published: 2023-04-13
Rated 5 out of 5 by
2022 Sherrie from
Turbo tax saves me
Turbo tax is a life saver! I love being able to do everything all in one place from start to finish.
Date published: 2023-04-13
Rated 5 out of 5 by
Cats Me from
Turbo Tax is amazing
Turbo Tax is amazing - Very user friendly - self explanatory
Date published: 2023-04-13
Rated 1 out of 5 by
VeeMeeVee from
Expensive and not always intuitive
Expensive, not enough explanations about questions given at times. Agents often have limited knowledge and the response is slow.
Date published: 2023-04-13
Rated 5 out of 5 by
paulsk23 from
Great
Len really cleared up some questions I had and offered sound advice for an issue with a previous years tax filing.
Date published: 2023-04-13
Rated 5 out of 5 by
Rmac2023 from
Super Simple
Turbo Tax takes the stress out of filing taxes. They're great
Date published: 2023-04-13
Rated 4 out of 5 by
patmch52 from
Turbo Tax is Good
first time filing for myself and I had a lot of questions. Most of my questions got a quick answer. Others were still a little confusing. System would be better if it didn't cost so much.
Date published: 2023-04-13
Rated 5 out of 5 by
Doors66 from
Enjoyed the easy format will use again
use regularly easy format easy to follow finished in no time
Date published: 2023-04-13
Rated 4 out of 5 by
danwms53 from
Turbo Tax Review
A very good tax software. We had an issue with changing from Itemized Deductions to selecting Standard Deductions and back to Standard Deductions. Not sure if we really got back to the Standard Deductions. We had to look for the correct section to add expenses for our second vehicle instead of TT adding bring it to our attention.
All TurboTax® Offerings Reviews - Page 2892
Date published: 2023-04-13