TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast, convenience, and error free for years now Every year, my previous filings are here and easy to reference. The speed and convenience of this product cannot be overstated. In the 10+ years I have been using this product/service, I have never had any issues with usage, or errors in my returns.
Date published: 2023-04-13
Rated 4 out of 5 by from Live Assisted was mostly helpful I appreciated the live assistance walk through on my double state returns. I felt peace of mind, knowing someone was helping me make sure I interpreted everything correctly. We had some complicated stuff and they helped. My 4 stars was because several of my calls got disconnected in the middle of them (not sure why) and so I had to work with multiple people which created frustration/disconnect between one tax expert and another. One was telling me one thing and the other would tell me different. So I'm a smidge doubtful on if it all got processed correctly but I'm hoping for the best.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax saves me Turbo tax is a life saver! I love being able to do everything all in one place from start to finish.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is amazing - Very user friendly - self explanatory
Date published: 2023-04-13
Rated 1 out of 5 by from Expensive and not always intuitive Expensive, not enough explanations about questions given at times. Agents often have limited knowledge and the response is slow.
Date published: 2023-04-13
Rated 5 out of 5 by from Great Len really cleared up some questions I had and offered sound advice for an issue with a previous years tax filing.
Date published: 2023-04-13
Rated 5 out of 5 by from Super Simple Turbo Tax takes the stress out of filing taxes. They're great
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax is Good first time filing for myself and I had a lot of questions. Most of my questions got a quick answer. Others were still a little confusing. System would be better if it didn't cost so much.
Date published: 2023-04-13
Rated 5 out of 5 by from Enjoyed the easy format will use again use regularly easy format easy to follow finished in no time
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax Review A very good tax software. We had an issue with changing from Itemized Deductions to selecting Standard Deductions and back to Standard Deductions. Not sure if we really got back to the Standard Deductions. We had to look for the correct section to add expenses for our second vehicle instead of TT adding bring it to our attention.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2892
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast, convenience, and error free for years now Every year, my previous filings are here and easy to reference. The speed and convenience of this product cannot be overstated. In the 10+ years I have been using this product/service, I have never had any issues with usage, or errors in my returns.
Date published: 2023-04-13
Rated 4 out of 5 by from Live Assisted was mostly helpful I appreciated the live assistance walk through on my double state returns. I felt peace of mind, knowing someone was helping me make sure I interpreted everything correctly. We had some complicated stuff and they helped. My 4 stars was because several of my calls got disconnected in the middle of them (not sure why) and so I had to work with multiple people which created frustration/disconnect between one tax expert and another. One was telling me one thing and the other would tell me different. So I'm a smidge doubtful on if it all got processed correctly but I'm hoping for the best.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax saves me Turbo tax is a life saver! I love being able to do everything all in one place from start to finish.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is amazing - Very user friendly - self explanatory
Date published: 2023-04-13
Rated 1 out of 5 by from Expensive and not always intuitive Expensive, not enough explanations about questions given at times. Agents often have limited knowledge and the response is slow.
Date published: 2023-04-13
Rated 5 out of 5 by from Great Len really cleared up some questions I had and offered sound advice for an issue with a previous years tax filing.
Date published: 2023-04-13
Rated 5 out of 5 by from Super Simple Turbo Tax takes the stress out of filing taxes. They're great
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax is Good first time filing for myself and I had a lot of questions. Most of my questions got a quick answer. Others were still a little confusing. System would be better if it didn't cost so much.
Date published: 2023-04-13
Rated 5 out of 5 by from Enjoyed the easy format will use again use regularly easy format easy to follow finished in no time
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax Review A very good tax software. We had an issue with changing from Itemized Deductions to selecting Standard Deductions and back to Standard Deductions. Not sure if we really got back to the Standard Deductions. We had to look for the correct section to add expenses for our second vehicle instead of TT adding bring it to our attention.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2892