TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Nice22 from
Nice
Nice. Very easy but it is becoming more and more expensive each time I use this service.
Date published: 2023-04-21
Rated 1 out of 5 by
TIRED OF PAYING TURBO TAX from
Retirement Credit
How can you charge me more to get my retirement credit than what the retirement credit is worth. I rather just file for free and lose the retirement credit than pay Turbo Tax. Every year they advertise free to file taxes and it is never free.
Date published: 2023-04-21
Rated 3 out of 5 by
Emyxes from
This is2X I’ve tried filing
This is my 2x filing with you and now I have to pay because it kept getting denied. I have been doing this sense February and as of the last time I tried I still got denied
Date published: 2023-04-21
Rated 5 out of 5 by
Brooke 71 from
TurboTax is the way to go!
Simply put, they are considerate, down-to-earth people who want to help you through the process, I took advantage of having a live agent help me, and he was great.
Date published: 2023-04-21
Rated 4 out of 5 by
NyyJenn from
Easy fairly simple way to do your taxes
Turbo tax is easy to use, direct and clear instruction on the information that is needed and the forms are simple to fill out and file. The only real downfall to the program is when they say you can file for free, that did not happen so we ended up paying almost $200 to file our taxes. Which for our family is a downfall.
Date published: 2023-04-21
Rated 4 out of 5 by
Bradbad from
Great
They help step by step great app I recommend it to anyone that wants to do there taxes
Date published: 2023-04-21
Rated 4 out of 5 by
Jessica ro ks from
Made an error and customer support saved the day
Jessica was able to walk me through how to make corrections on a rejected w-2 and she was insanely nice about it. She was also able to help me get a refund on an accidental purchase.
Date published: 2023-04-21
Rated 5 out of 5 by
Stinker101 from
Awesome!
Very user friendly! My income this year were lower but more complex. Great experience.
Date published: 2023-04-21
Rated 1 out of 5 by
Mark KMS from
Simply Does Not Work
1 - It brings in incorrect data from previous years, namely Box 13 information that is blank and can't be overrridden. 2 - Its reconciliation worksheet can't add 3 - It feeds the Colorado form incorrectly. You have to override information. You can't trust any number in your form and need to double check, and often override what is there. It a piece of junk.
Date published: 2023-04-21
Rated 5 out of 5 by
RC1v from
TurboTax is extremely easy to use!
Taxes are always a bit stressful, given you don't want to mess anything up but TurboTax truly takes the stress out of it. It is so easy to follow & offers suggestions/additional information on each step. Highly recommend using it!
All TurboTax® Offerings Reviews - Page 290
Date published: 2023-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nice22 from
Nice
Nice. Very easy but it is becoming more and more expensive each time I use this service.
Date published: 2023-04-21
Rated 1 out of 5 by
TIRED OF PAYING TURBO TAX from
Retirement Credit
How can you charge me more to get my retirement credit than what the retirement credit is worth. I rather just file for free and lose the retirement credit than pay Turbo Tax. Every year they advertise free to file taxes and it is never free.
Date published: 2023-04-21
Rated 3 out of 5 by
Emyxes from
This is2X I’ve tried filing
This is my 2x filing with you and now I have to pay because it kept getting denied. I have been doing this sense February and as of the last time I tried I still got denied
Date published: 2023-04-21
Rated 5 out of 5 by
Brooke 71 from
TurboTax is the way to go!
Simply put, they are considerate, down-to-earth people who want to help you through the process, I took advantage of having a live agent help me, and he was great.
Date published: 2023-04-21
Rated 4 out of 5 by
NyyJenn from
Easy fairly simple way to do your taxes
Turbo tax is easy to use, direct and clear instruction on the information that is needed and the forms are simple to fill out and file. The only real downfall to the program is when they say you can file for free, that did not happen so we ended up paying almost $200 to file our taxes. Which for our family is a downfall.
Date published: 2023-04-21
Rated 4 out of 5 by
Bradbad from
Great
They help step by step great app I recommend it to anyone that wants to do there taxes
Date published: 2023-04-21
Rated 4 out of 5 by
Jessica ro ks from
Made an error and customer support saved the day
Jessica was able to walk me through how to make corrections on a rejected w-2 and she was insanely nice about it. She was also able to help me get a refund on an accidental purchase.
Date published: 2023-04-21
Rated 5 out of 5 by
Stinker101 from
Awesome!
Very user friendly! My income this year were lower but more complex. Great experience.
Date published: 2023-04-21
Rated 1 out of 5 by
Mark KMS from
Simply Does Not Work
1 - It brings in incorrect data from previous years, namely Box 13 information that is blank and can't be overrridden. 2 - Its reconciliation worksheet can't add 3 - It feeds the Colorado form incorrectly. You have to override information. You can't trust any number in your form and need to double check, and often override what is there. It a piece of junk.
Date published: 2023-04-21
Rated 5 out of 5 by
RC1v from
TurboTax is extremely easy to use!
Taxes are always a bit stressful, given you don't want to mess anything up but TurboTax truly takes the stress out of it. It is so easy to follow & offers suggestions/additional information on each step. Highly recommend using it!
All TurboTax® Offerings Reviews - Page 290
Date published: 2023-04-21