TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Terrible Terrible program, but there is no alternative. Should be available for MAC
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax makes filing so simple and complete. The TurboTax system is so easy to use, and asks all the right questions. I had a small issue with a 1099-R form, and Marta helped me resolve it.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax makes it easier I Really like turbo tax been using it for many years with personal and business taxes sometimes it is harder to find info, but overall a great and easy experience. The only thing we couldn't find and it might be something the IRS changed is the hours my wife worked in her home business. That was a big help on deductions for our taxes. Other wise I do recommend turbo tax to friends and family.
Date published: 2023-04-13
Rated 5 out of 5 by from Thanks Turbo Tax I had to use one of your tax experts. Charlotte was awesome at working me through and finding an error on one of my entries. This process helped me complete the task of calculating and then filing my tax forms. Thanks Charlotte.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is AWESOME! Completing my taxes is efficient and easy!! Turbo Tax walks me through everything I need to do to complete and file!!
Date published: 2023-04-13
Rated 1 out of 5 by from You have to pay for the Deluxe version?? I am NOT happy with my experience using TurboTax. I was forced into using the Deluxe version because of the tax forms I was given and I was not happy to pay the $59 fee. I will not be using this software next year.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax Improvements It was much easier to complete information regarding my Federal K-1 form this year.
Date published: 2023-04-13
Rated 4 out of 5 by from Good, but still clunky Feel that the interface between certain topics is clunky. For example, when entering home office deduction for real estate taxes it asks you upfront if you are itemizing deductions. How would you know - you have not gotten to personal deductions yet. And when entering SEP data - you can say maximize, but you don't see the number for a while. It has been this way for years, with no improvement.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax was easy and supportive The process to file taxes was made easy by TurboTax. After the process finish and we filed electronically.....and issue arose and the support team help quickly fix and re-file. Appreciated the service
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome I used Turbo Tax Premium, it is Easy to use and easy to file.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2884
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible Terrible program, but there is no alternative. Should be available for MAC
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax makes filing so simple and complete. The TurboTax system is so easy to use, and asks all the right questions. I had a small issue with a 1099-R form, and Marta helped me resolve it.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo tax makes it easier I Really like turbo tax been using it for many years with personal and business taxes sometimes it is harder to find info, but overall a great and easy experience. The only thing we couldn't find and it might be something the IRS changed is the hours my wife worked in her home business. That was a big help on deductions for our taxes. Other wise I do recommend turbo tax to friends and family.
Date published: 2023-04-13
Rated 5 out of 5 by from Thanks Turbo Tax I had to use one of your tax experts. Charlotte was awesome at working me through and finding an error on one of my entries. This process helped me complete the task of calculating and then filing my tax forms. Thanks Charlotte.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is AWESOME! Completing my taxes is efficient and easy!! Turbo Tax walks me through everything I need to do to complete and file!!
Date published: 2023-04-13
Rated 1 out of 5 by from You have to pay for the Deluxe version?? I am NOT happy with my experience using TurboTax. I was forced into using the Deluxe version because of the tax forms I was given and I was not happy to pay the $59 fee. I will not be using this software next year.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax Improvements It was much easier to complete information regarding my Federal K-1 form this year.
Date published: 2023-04-13
Rated 4 out of 5 by from Good, but still clunky Feel that the interface between certain topics is clunky. For example, when entering home office deduction for real estate taxes it asks you upfront if you are itemizing deductions. How would you know - you have not gotten to personal deductions yet. And when entering SEP data - you can say maximize, but you don't see the number for a while. It has been this way for years, with no improvement.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax was easy and supportive The process to file taxes was made easy by TurboTax. After the process finish and we filed electronically.....and issue arose and the support team help quickly fix and re-file. Appreciated the service
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome I used Turbo Tax Premium, it is Easy to use and easy to file.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2884