TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from It saved us money; our taxes are not complex I've been using Turbo Tax for a number of years. It saves us money. Features we have used: mother-in-law rental; self-employment; energy investment tax credit. Usually it explains what applies to us well enough to make the job less stressful.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Turbo Tax made doing my taxes very easy and helped me remember things I needed to enter. I am grateful to God for Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is overall pretty rad they were experts!! helped me in under 5 mins every single person i spoke to understands the struggle of taxs
Date published: 2023-04-14
Rated 3 out of 5 by from Always a problem Each year there is some problem where I spend hours trying to fix it or have help getting things fixed. This year the problem was so stupid but again I spent hours trying to file. It would not take my bank information. Kept getting an error message saying they are having trouble...please check my address, credit card information, etc. I must have input this information 10-12 times. I was not able to use the $10 credit I was offered. The first call got disconnected and no call back, the second call I couldn't understand the person trying to help me, he sent me to a supervisor. She was able to help me. Your representatives to not know how to connect to a MAC to enable them to see my screen. This has been going on for years. I'm so fed up with turbotax and don't think I'll use in the future.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax makes filing taxes easy and smooth The walk through with the filer and asking questions along the way assures that taxes will be done right
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for years and love it!!!
Date published: 2023-04-14
Rated 5 out of 5 by from awesomeeee First time filing taxes alone. I feel like such an adult, thanks TurboTax!
Date published: 2023-04-14
Rated 5 out of 5 by from Impressed with quality of on-line help On line help impressive and connecting to them much faster than previous years. TTAX was $$$ this year but much improved with the on-line help available. Needed to fix four 'rejections' I could not figure out but the on-line help did.
Date published: 2023-04-14
Rated 5 out of 5 by from excellent way to do your own taxes Turbo Tax makes it so easy and convenient to do your own taxes at home. I've used it for over 10 years.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Customer Experience I spoke with two different people, the first general expert went through everything in detail, double checking, and found $300 more. The Tax Expert quickly found why I owed so much and then helped me get started with a payment plan
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2879
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It saved us money; our taxes are not complex I've been using Turbo Tax for a number of years. It saves us money. Features we have used: mother-in-law rental; self-employment; energy investment tax credit. Usually it explains what applies to us well enough to make the job less stressful.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Turbo Tax made doing my taxes very easy and helped me remember things I needed to enter. I am grateful to God for Turbo Tax.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is overall pretty rad they were experts!! helped me in under 5 mins every single person i spoke to understands the struggle of taxs
Date published: 2023-04-14
Rated 3 out of 5 by from Always a problem Each year there is some problem where I spend hours trying to fix it or have help getting things fixed. This year the problem was so stupid but again I spent hours trying to file. It would not take my bank information. Kept getting an error message saying they are having trouble...please check my address, credit card information, etc. I must have input this information 10-12 times. I was not able to use the $10 credit I was offered. The first call got disconnected and no call back, the second call I couldn't understand the person trying to help me, he sent me to a supervisor. She was able to help me. Your representatives to not know how to connect to a MAC to enable them to see my screen. This has been going on for years. I'm so fed up with turbotax and don't think I'll use in the future.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax makes filing taxes easy and smooth The walk through with the filer and asking questions along the way assures that taxes will be done right
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for years and love it!!!
Date published: 2023-04-14
Rated 5 out of 5 by from awesomeeee First time filing taxes alone. I feel like such an adult, thanks TurboTax!
Date published: 2023-04-14
Rated 5 out of 5 by from Impressed with quality of on-line help On line help impressive and connecting to them much faster than previous years. TTAX was $$$ this year but much improved with the on-line help available. Needed to fix four 'rejections' I could not figure out but the on-line help did.
Date published: 2023-04-14
Rated 5 out of 5 by from excellent way to do your own taxes Turbo Tax makes it so easy and convenient to do your own taxes at home. I've used it for over 10 years.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Customer Experience I spoke with two different people, the first general expert went through everything in detail, double checking, and found $300 more. The Tax Expert quickly found why I owed so much and then helped me get started with a payment plan
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2879