TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from great good and will use it again next year and recommended to family
Date published: 2023-04-20
Rated 3 out of 5 by from Turbo Tax Premium has bugs for foreign resident I live outside of the US (Sweden). Every year, I file US tax using their Turbo Tax Premium. I imported 1099-DIV from E-trade every year but each time during the federal tax review, it complains about 1099-DIV address and asks me to enter the zip code and state. There is a drop down for foreign country but the drop down doesn't work. I cannot select my residence country of Sweden in the foreign country drop down. It's very annoying. I was forced to select a random state and random zip in order to be able to file federal tax electronically. Developer: 1. 1099-DIV form --> Address--> foreign country drop down box Please fix the 1099-DIV form's address foreign country drop down field. During the federal tax final review stage, it complains about the state and the zip code not being correct. It does not let user select foreign country in the drop down box. It forces me to select some state and zip code which do not apply to and do not exist in Sweden. This is very frustrating! 2. Physical presence (during the foreign income credit stage) In the drop down to select country that I was residing in the M-Z box, Sweden is not in the list.
Date published: 2023-04-20
Rated 5 out of 5 by from Gets easier and easier every year! I have only processed my taxes through TT my entire adult life. Each year, the company makes it super convenient to process. Now with the addition of the last couple of years with audit protection and live chat, my confidence to file grows! Thanks TurboTax for killing it each year!
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax Live- Help on error Worked with Steven W. on a input error on a W2 hed found the problem quickly and guided me thru the correction. "Live" is a great feature and came in handy. Thanks
Date published: 2023-04-20
Rated 4 out of 5 by from pretty great not too long considering I am a very slow, thorough person.
Date published: 2023-04-20
Rated 2 out of 5 by from turbotax has become more difficult The help it offers gets more and more costly every year and the help is subpar.
Date published: 2023-04-20
Rated 3 out of 5 by from would not e-file the program itself is great, but I ended up having to mail because intuit (turbo tax) kept saying error with transmitting.
Date published: 2023-04-20
Rated 5 out of 5 by from costumer services is wonderful problem filing, costumer service very helpfully focus on the problem in hand
Date published: 2023-04-20
Rated 1 out of 5 by from Expensive Very expensive for simple filing that didn't even allow me to file electronically
Date published: 2023-04-20
Rated 4 out of 5 by from easy to use all sections of data input were very intuitive with links for detailed explanations. however, you gives should provide 1 free state return for premier.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 288
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great good and will use it again next year and recommended to family
Date published: 2023-04-20
Rated 3 out of 5 by from Turbo Tax Premium has bugs for foreign resident I live outside of the US (Sweden). Every year, I file US tax using their Turbo Tax Premium. I imported 1099-DIV from E-trade every year but each time during the federal tax review, it complains about 1099-DIV address and asks me to enter the zip code and state. There is a drop down for foreign country but the drop down doesn't work. I cannot select my residence country of Sweden in the foreign country drop down. It's very annoying. I was forced to select a random state and random zip in order to be able to file federal tax electronically. Developer: 1. 1099-DIV form --> Address--> foreign country drop down box Please fix the 1099-DIV form's address foreign country drop down field. During the federal tax final review stage, it complains about the state and the zip code not being correct. It does not let user select foreign country in the drop down box. It forces me to select some state and zip code which do not apply to and do not exist in Sweden. This is very frustrating! 2. Physical presence (during the foreign income credit stage) In the drop down to select country that I was residing in the M-Z box, Sweden is not in the list.
Date published: 2023-04-20
Rated 5 out of 5 by from Gets easier and easier every year! I have only processed my taxes through TT my entire adult life. Each year, the company makes it super convenient to process. Now with the addition of the last couple of years with audit protection and live chat, my confidence to file grows! Thanks TurboTax for killing it each year!
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax Live- Help on error Worked with Steven W. on a input error on a W2 hed found the problem quickly and guided me thru the correction. "Live" is a great feature and came in handy. Thanks
Date published: 2023-04-20
Rated 4 out of 5 by from pretty great not too long considering I am a very slow, thorough person.
Date published: 2023-04-20
Rated 2 out of 5 by from turbotax has become more difficult The help it offers gets more and more costly every year and the help is subpar.
Date published: 2023-04-20
Rated 3 out of 5 by from would not e-file the program itself is great, but I ended up having to mail because intuit (turbo tax) kept saying error with transmitting.
Date published: 2023-04-20
Rated 5 out of 5 by from costumer services is wonderful problem filing, costumer service very helpfully focus on the problem in hand
Date published: 2023-04-20
Rated 1 out of 5 by from Expensive Very expensive for simple filing that didn't even allow me to file electronically
Date published: 2023-04-20
Rated 4 out of 5 by from easy to use all sections of data input were very intuitive with links for detailed explanations. however, you gives should provide 1 free state return for premier.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 288