TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
Lou0010 from
A few bumps this time
When I added my W-2 through the scan app, it entered my EIN incorrectly and caused my return to be rejected and was difficult to fix and resubmit. Not easy. Also when I did my return on my phone I accidently hit deluxe and it was complicated to get it back to the free file.
Date published: 2023-04-13
Rated 4 out of 5 by
kelley2you from
Easy to use
The product is great and easy to use. Has different options to file and walks you through all the tax breaks.
Date published: 2023-04-13
Rated 1 out of 5 by
JMH20 from
Extremely Disappointed!
I have a very simple return but turbotax charged me $153.00!!! I paid more than I'm getting back. They charged for Assisted Basic but I did not use it at all. I just entered in my information, I did not engage a live agent!
Date published: 2023-04-13
Rated 1 out of 5 by
null from
No longer free
What's the point of doing the return here if it's not free? That was the whole point of Turbo Tax. Now it's like any other tax companies. I was negative in my tax return, cause i had to pay the $60 fee. when I did everything myself.
Date published: 2023-04-13
Rated 4 out of 5 by
dansee27 from
Turbo Tax easy overall filing.
I had no problems with the calculations of the taxes. Plan to come back next year!
Date published: 2023-04-13
Rated 1 out of 5 by
Quilting Noni from
Turbo Tax has really gotten bad
I've used Turbo Tax for years - probably since you brought the product out. This year was by far the worse. Glitchy, glitchy, glitchy. I had to download investment account transactions more than once because the program doubled the capital gains sales. Very discouraging.
Date published: 2023-04-13
Rated 5 out of 5 by
big818villa from
turbo tax is the best
just finished filing on my own with turbo tax. was very easy to use and fast. thanks again
Date published: 2023-04-13
Rated 5 out of 5 by
70MMY from
Helpful!
Helpful program that walks you through the process.
Date published: 2023-04-13
Rated 5 out of 5 by
HiGh Noon1234 from
Easy piecy!
Very quick and easy process. Turbo tax made it possible for me to fly and do my taxes on time.
Date published: 2023-04-13
Rated 3 out of 5 by
Kammler Tower from
Trouble Fixed thanks to Eleanora
Has some software issues where Turbo Tax pulled in the incorrect state on a 1099. This was hardcoded and not able to be edited; thus not allowing me to file electronically. Working with Eleanora, this was able to be resolved!
All TurboTax® Offerings Reviews - Page 2856
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Lou0010 from
A few bumps this time
When I added my W-2 through the scan app, it entered my EIN incorrectly and caused my return to be rejected and was difficult to fix and resubmit. Not easy. Also when I did my return on my phone I accidently hit deluxe and it was complicated to get it back to the free file.
Date published: 2023-04-13
Rated 4 out of 5 by
kelley2you from
Easy to use
The product is great and easy to use. Has different options to file and walks you through all the tax breaks.
Date published: 2023-04-13
Rated 1 out of 5 by
JMH20 from
Extremely Disappointed!
I have a very simple return but turbotax charged me $153.00!!! I paid more than I'm getting back. They charged for Assisted Basic but I did not use it at all. I just entered in my information, I did not engage a live agent!
Date published: 2023-04-13
Rated 1 out of 5 by
null from
No longer free
What's the point of doing the return here if it's not free? That was the whole point of Turbo Tax. Now it's like any other tax companies. I was negative in my tax return, cause i had to pay the $60 fee. when I did everything myself.
Date published: 2023-04-13
Rated 4 out of 5 by
dansee27 from
Turbo Tax easy overall filing.
I had no problems with the calculations of the taxes. Plan to come back next year!
Date published: 2023-04-13
Rated 1 out of 5 by
Quilting Noni from
Turbo Tax has really gotten bad
I've used Turbo Tax for years - probably since you brought the product out. This year was by far the worse. Glitchy, glitchy, glitchy. I had to download investment account transactions more than once because the program doubled the capital gains sales. Very discouraging.
Date published: 2023-04-13
Rated 5 out of 5 by
big818villa from
turbo tax is the best
just finished filing on my own with turbo tax. was very easy to use and fast. thanks again
Date published: 2023-04-13
Rated 5 out of 5 by
70MMY from
Helpful!
Helpful program that walks you through the process.
Date published: 2023-04-13
Rated 5 out of 5 by
HiGh Noon1234 from
Easy piecy!
Very quick and easy process. Turbo tax made it possible for me to fly and do my taxes on time.
Date published: 2023-04-13
Rated 3 out of 5 by
Kammler Tower from
Trouble Fixed thanks to Eleanora
Has some software issues where Turbo Tax pulled in the incorrect state on a 1099. This was hardcoded and not able to be edited; thus not allowing me to file electronically. Working with Eleanora, this was able to be resolved!
All TurboTax® Offerings Reviews - Page 2856
Date published: 2023-04-13