TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Great stuff but what if I didn't file last year? I actually really like TurboTax, I'm not a fan of the multiple attempts to get me to upgrade but regardless it's easy, relatively fast and yeah, I can do it from my bed so it's convenient. As for the issues I had. I hadn't filed my taxes for a couple years, there really is no option on filing for previous years. I don't know how to find it, if there is an option, or how to file them in general. Also, My return was rejected because of an issue with my AGI (probably due to not filing last year). TurboTax had no tools or helpful info on how to come up with my AGI. They had a side note directing you to the IRS site but I didn't file last year, so now what? I'm kind of stuck in limbo on what I need to do to rectify this issue. It would be nice if TurboTax offered help with this. I'm paying nearly $200 for what? An easy computer program I use for 30 minutes that can't fix issues like this without having to pay even more to talk to someone? I can't be the only one who didn't file the previous year, this has to be an issue for many people, considering how fast it auto fills when searching Google about it. TurboTax, please help dummies like me who neglected their basic, annual, American duty! If this is is something that can be done, I'd give TurboTax 5 stars.
Date published: 2023-04-15
Rated 5 out of 5 by from TT WORKS GREAT!!! I would use again, and tell others how good it is.
Date published: 2023-04-15
Rated 5 out of 5 by from 8 Years of success with TurboTax! I'm no account wizard but for 8 years I've managed to successfully complete the taxes for our family. I'll disclose we have very textbook taxes, i.e. W2 jobs, no out of the ordinary circumstances that made filing more complex. Thanks Turbotax for making it seamless and simple to file each year.
Date published: 2023-04-15
Rated 5 out of 5 by from FAITHFUL USER ........SINCE 1992 30-31 YEARS USING TURBO TAX........SINCE 1992............THIS YEAR'S USE WAS THE MOST STREAMLINED AND USER FRIENDLY YET!!
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome! Simple to understand. Made me feel confident in my filing.
Date published: 2023-04-15
Rated 5 out of 5 by from User Friendly!! Very user friendly. I did not have to engage with support, I was able to complete on my own.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes filing so easy! Lays everything out for you, just fill in your information!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is awesome Turbotax was able to determine my state residency and not have to pay taxes in a state that I didnt earn income in. Way to go!
Date published: 2023-04-15
Rated 5 out of 5 by from Wonderful-lived up to my expectations! Monica was wonderful on live chat yesterday, 4/14. Spent lots of time trying to help. Over and above and very patient. Alissa helped me today and issue was resolved.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is the best It is so easy to follow! The help tips were very clear and answered any questions that I had.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2847
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great stuff but what if I didn't file last year? I actually really like TurboTax, I'm not a fan of the multiple attempts to get me to upgrade but regardless it's easy, relatively fast and yeah, I can do it from my bed so it's convenient. As for the issues I had. I hadn't filed my taxes for a couple years, there really is no option on filing for previous years. I don't know how to find it, if there is an option, or how to file them in general. Also, My return was rejected because of an issue with my AGI (probably due to not filing last year). TurboTax had no tools or helpful info on how to come up with my AGI. They had a side note directing you to the IRS site but I didn't file last year, so now what? I'm kind of stuck in limbo on what I need to do to rectify this issue. It would be nice if TurboTax offered help with this. I'm paying nearly $200 for what? An easy computer program I use for 30 minutes that can't fix issues like this without having to pay even more to talk to someone? I can't be the only one who didn't file the previous year, this has to be an issue for many people, considering how fast it auto fills when searching Google about it. TurboTax, please help dummies like me who neglected their basic, annual, American duty! If this is is something that can be done, I'd give TurboTax 5 stars.
Date published: 2023-04-15
Rated 5 out of 5 by from TT WORKS GREAT!!! I would use again, and tell others how good it is.
Date published: 2023-04-15
Rated 5 out of 5 by from 8 Years of success with TurboTax! I'm no account wizard but for 8 years I've managed to successfully complete the taxes for our family. I'll disclose we have very textbook taxes, i.e. W2 jobs, no out of the ordinary circumstances that made filing more complex. Thanks Turbotax for making it seamless and simple to file each year.
Date published: 2023-04-15
Rated 5 out of 5 by from FAITHFUL USER ........SINCE 1992 30-31 YEARS USING TURBO TAX........SINCE 1992............THIS YEAR'S USE WAS THE MOST STREAMLINED AND USER FRIENDLY YET!!
Date published: 2023-04-15
Rated 5 out of 5 by from Awesome! Simple to understand. Made me feel confident in my filing.
Date published: 2023-04-15
Rated 5 out of 5 by from User Friendly!! Very user friendly. I did not have to engage with support, I was able to complete on my own.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes filing so easy! Lays everything out for you, just fill in your information!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is awesome Turbotax was able to determine my state residency and not have to pay taxes in a state that I didnt earn income in. Way to go!
Date published: 2023-04-15
Rated 5 out of 5 by from Wonderful-lived up to my expectations! Monica was wonderful on live chat yesterday, 4/14. Spent lots of time trying to help. Over and above and very patient. Alissa helped me today and issue was resolved.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is the best It is so easy to follow! The help tips were very clear and answered any questions that I had.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2847