TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Love TurboTax but could be a little better! My only issue this year was that it didn't bring over a lot of the fields from the imports and then made you go back and correct them and or reconfirm amounts?!?!
Date published: 2023-04-14
Rated 4 out of 5 by from User Friendly I sold a home and purchased another which required Schedule D to see if I owed more taxes. Thankfully not. So easy to use and the CA taxes had transfer from federal (those are really confusing) so just a few questions and done! Rating of 4 because couldn't use paypal had to go get a cash card (kind of a pain). I thought I saw a commercial advertising payment with paypal. That seems a bit misleading, I guess it was for purchasing software.
Date published: 2023-04-14
Rated 5 out of 5 by from Great As Always Intuitive, well-formatted, no hitches. I can't complain
Date published: 2023-04-14
Rated 5 out of 5 by from I can trust TurboTax for relevant guidance I owned a business for many years and had a very complicated tax situation and had a tax accountant and tax attorney. I now use TurboTax and do my own taxes. As a contracted dentist/consultant for a Native American tribal owned healthcare system, less complicated.
Date published: 2023-04-14
Rated 1 out of 5 by from Money pit there is too much advertising for the packages you guys offer. Also since i filed in 2021 with you guys and you wont let me access any of the old documentation you guy have basically forced me to pay the ridiculous amount of money it took just to not be at threat of the irs...
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is assume I had trouble finishing my state yax but they help me threw it with no problems. I appreciate them
Date published: 2023-04-14
Rated 2 out of 5 by from TurboTax let me down this year I normally file using TurboTax Deluxe with e-file every year and I've been fairly happy with it. This year, my CFA sold one of my investments for a loss. To add insult to injury, TurboTax requires the Premium edition which is twice the cost of Deluxe. Lastly, I was all set to e-file with all of my bank information for both federal and state, and at the very end I was told I can't e-file because the control number of a W-2 was too short. Now I'm nervous my federal and state tax payments have already been deducted from my bank account when I'm not forced to write a check because I'm forced to file by mail.
Date published: 2023-04-14
Rated 3 out of 5 by from High Fees For A Small Return I don't understand why I had to pay $98 on a $282 return. Quite ridiculous. Extremely dissapointed.
Date published: 2023-04-14
Rated 4 out of 5 by from I use every year. works great.. super easy. But you guys are getting more and more expensive every year. Come on guys...
Date published: 2023-04-14
Rated 1 out of 5 by from thought it was free but had to pay Turbo tax was advertising we get to file for free but ended up making me have to pay when i already owe irs which is not cool. hate this so much. I'm already poor and this is only going to leave me in the negatives, Thanks for NOTHING.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Love TurboTax but could be a little better! My only issue this year was that it didn't bring over a lot of the fields from the imports and then made you go back and correct them and or reconfirm amounts?!?!
Date published: 2023-04-14
Rated 4 out of 5 by from User Friendly I sold a home and purchased another which required Schedule D to see if I owed more taxes. Thankfully not. So easy to use and the CA taxes had transfer from federal (those are really confusing) so just a few questions and done! Rating of 4 because couldn't use paypal had to go get a cash card (kind of a pain). I thought I saw a commercial advertising payment with paypal. That seems a bit misleading, I guess it was for purchasing software.
Date published: 2023-04-14
Rated 5 out of 5 by from Great As Always Intuitive, well-formatted, no hitches. I can't complain
Date published: 2023-04-14
Rated 5 out of 5 by from I can trust TurboTax for relevant guidance I owned a business for many years and had a very complicated tax situation and had a tax accountant and tax attorney. I now use TurboTax and do my own taxes. As a contracted dentist/consultant for a Native American tribal owned healthcare system, less complicated.
Date published: 2023-04-14
Rated 1 out of 5 by from Money pit there is too much advertising for the packages you guys offer. Also since i filed in 2021 with you guys and you wont let me access any of the old documentation you guy have basically forced me to pay the ridiculous amount of money it took just to not be at threat of the irs...
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is assume I had trouble finishing my state yax but they help me threw it with no problems. I appreciate them
Date published: 2023-04-14
Rated 2 out of 5 by from TurboTax let me down this year I normally file using TurboTax Deluxe with e-file every year and I've been fairly happy with it. This year, my CFA sold one of my investments for a loss. To add insult to injury, TurboTax requires the Premium edition which is twice the cost of Deluxe. Lastly, I was all set to e-file with all of my bank information for both federal and state, and at the very end I was told I can't e-file because the control number of a W-2 was too short. Now I'm nervous my federal and state tax payments have already been deducted from my bank account when I'm not forced to write a check because I'm forced to file by mail.
Date published: 2023-04-14
Rated 3 out of 5 by from High Fees For A Small Return I don't understand why I had to pay $98 on a $282 return. Quite ridiculous. Extremely dissapointed.
Date published: 2023-04-14
Rated 4 out of 5 by from I use every year. works great.. super easy. But you guys are getting more and more expensive every year. Come on guys...
Date published: 2023-04-14
Rated 1 out of 5 by from thought it was free but had to pay Turbo tax was advertising we get to file for free but ended up making me have to pay when i already owe irs which is not cool. hate this so much. I'm already poor and this is only going to leave me in the negatives, Thanks for NOTHING.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2844