TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax won't let you fix small errors Turbo tax is too automated and won't let you fix small errors by going in to the forms themselves to correct issues. This is the second year I have not been able to e-file because I couldn't get one number to accurately reflect from another tax document. Overpriced and will never use again. Would not recommend
Date published: 2023-04-14
Rated 5 out of 5 by from My Experience Service is great, have no complaints, will use again.
Date published: 2023-04-14
Rated 5 out of 5 by from So Easy As a small business owner this program is essential
Date published: 2023-04-14
Rated 5 out of 5 by from IS AWESOME It was so easy! I had such a great experience, cant wait to use next year
Date published: 2023-04-14
Rated 5 out of 5 by from Great platform to file taxes! It was fast, easy, and straightforward! I would recommend it if your looking to do your taxes yourself!
Date published: 2023-04-14
Rated 5 out of 5 by from I would do it again! Takes you through each step. The Help option provides the information required to know what is being asked and where to find it. Ran into an issue with the code I purchased through Costco (that was only valid for the app version, which I did not know when I purchased it). Contacted support, they found the problem, immediately offered to swap the code that would work with the online filing. Solved the issue. Only thing I would call out would be that I had to review 160 line items for each of the CALL/PUT options that did not have the cost basis (it was 0 on the form), I wish they had an option to select multiple row items and perform one action instead of doing it 160 times. That's where I spent majority of the time, if not the filing time would have been about 4 hours. I used HRBlock last year. Happy with TurboTax, will file with TurboTax next year as well!
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent roduct Turbo Tax makes filing your income tax super easy, almost fun until you have to pay IRS.
Date published: 2023-04-14
Rated 5 out of 5 by from Loved it It was a great experience for me and for the past and future.
Date published: 2023-04-14
Rated 4 out of 5 by from Good product, but expensive for simple returns. Good product, but expensive for simple returns. Next year I will probably scout other methods before April 15th.
Date published: 2023-04-14
Rated 5 out of 5 by from Great product for doing your taxes on your own. Very easy to use and the Live chat help and advice answered all my questions.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax won't let you fix small errors Turbo tax is too automated and won't let you fix small errors by going in to the forms themselves to correct issues. This is the second year I have not been able to e-file because I couldn't get one number to accurately reflect from another tax document. Overpriced and will never use again. Would not recommend
Date published: 2023-04-14
Rated 5 out of 5 by from My Experience Service is great, have no complaints, will use again.
Date published: 2023-04-14
Rated 5 out of 5 by from So Easy As a small business owner this program is essential
Date published: 2023-04-14
Rated 5 out of 5 by from IS AWESOME It was so easy! I had such a great experience, cant wait to use next year
Date published: 2023-04-14
Rated 5 out of 5 by from Great platform to file taxes! It was fast, easy, and straightforward! I would recommend it if your looking to do your taxes yourself!
Date published: 2023-04-14
Rated 5 out of 5 by from I would do it again! Takes you through each step. The Help option provides the information required to know what is being asked and where to find it. Ran into an issue with the code I purchased through Costco (that was only valid for the app version, which I did not know when I purchased it). Contacted support, they found the problem, immediately offered to swap the code that would work with the online filing. Solved the issue. Only thing I would call out would be that I had to review 160 line items for each of the CALL/PUT options that did not have the cost basis (it was 0 on the form), I wish they had an option to select multiple row items and perform one action instead of doing it 160 times. That's where I spent majority of the time, if not the filing time would have been about 4 hours. I used HRBlock last year. Happy with TurboTax, will file with TurboTax next year as well!
Date published: 2023-04-14
Rated 5 out of 5 by from Excellent roduct Turbo Tax makes filing your income tax super easy, almost fun until you have to pay IRS.
Date published: 2023-04-14
Rated 5 out of 5 by from Loved it It was a great experience for me and for the past and future.
Date published: 2023-04-14
Rated 4 out of 5 by from Good product, but expensive for simple returns. Good product, but expensive for simple returns. Next year I will probably scout other methods before April 15th.
Date published: 2023-04-14
Rated 5 out of 5 by from Great product for doing your taxes on your own. Very easy to use and the Live chat help and advice answered all my questions.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2835