TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 4 out of 5 by
null from
Great until last steps
Been using this for years. Auto renewal. Got down to paying for GA e-file and had to sign in again and my PassWord manager would not auto fill. Had to go back and search my passwords to get it finalized. Took to long to get to the Review Site for this.
Date published: 2023-04-14
Rated 4 out of 5 by
DALORI from
Love TurboTax but could be a little better!
My only issue this year was that it didn't bring over a lot of the fields from the imports and then made you go back and correct them and or reconfirm amounts?!?!
Date published: 2023-04-14
Rated 4 out of 5 by
California Girl Here from
User Friendly
I sold a home and purchased another which required Schedule D to see if I owed more taxes. Thankfully not. So easy to use and the CA taxes had transfer from federal (those are really confusing) so just a few questions and done! Rating of 4 because couldn't use paypal had to go get a cash card (kind of a pain). I thought I saw a commercial advertising payment with paypal. That seems a bit misleading, I guess it was for purchasing software.
Date published: 2023-04-14
Rated 5 out of 5 by
PatrickJP93 from
Great As Always
Intuitive, well-formatted, no hitches. I can't complain
Date published: 2023-04-14
Rated 5 out of 5 by
Gchris4146 from
I can trust TurboTax for relevant guidance
I owned a business for many years and had a very complicated tax situation and had a tax accountant and tax attorney. I now use TurboTax and do my own taxes. As a contracted dentist/consultant for a Native American tribal owned healthcare system, less complicated.
Date published: 2023-04-14
Rated 1 out of 5 by
notformreeeeeeeeeeeeee from
Money pit
there is too much advertising for the packages you guys offer. Also since i filed in 2021 with you guys and you wont let me access any of the old documentation you guy have basically forced me to pay the ridiculous amount of money it took just to not be at threat of the irs...
Date published: 2023-04-14
Rated 5 out of 5 by
jjohn46 from
Turbo Tax is assume
I had trouble finishing my state yax but they help me threw it with no problems. I appreciate them
Date published: 2023-04-14
Rated 2 out of 5 by
jasonboche from
TurboTax let me down this year
I normally file using TurboTax Deluxe with e-file every year and I've been fairly happy with it. This year, my CFA sold one of my investments for a loss. To add insult to injury, TurboTax requires the Premium edition which is twice the cost of Deluxe. Lastly, I was all set to e-file with all of my bank information for both federal and state, and at the very end I was told I can't e-file because the control number of a W-2 was too short. Now I'm nervous my federal and state tax payments have already been deducted from my bank account when I'm not forced to write a check because I'm forced to file by mail.
Date published: 2023-04-14
Rated 3 out of 5 by
Gabby13usuck from
High Fees For A Small Return
I don't understand why I had to pay $98 on a $282 return. Quite ridiculous. Extremely dissapointed.
Date published: 2023-04-14
Rated 4 out of 5 by
Kurty G from
I use every year.
works great.. super easy. But you guys are getting more and more expensive every year. Come on guys...
All TurboTax® Offerings Reviews - Page 2825
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
null from
Great until last steps
Been using this for years. Auto renewal. Got down to paying for GA e-file and had to sign in again and my PassWord manager would not auto fill. Had to go back and search my passwords to get it finalized. Took to long to get to the Review Site for this.
Date published: 2023-04-14
Rated 4 out of 5 by
DALORI from
Love TurboTax but could be a little better!
My only issue this year was that it didn't bring over a lot of the fields from the imports and then made you go back and correct them and or reconfirm amounts?!?!
Date published: 2023-04-14
Rated 4 out of 5 by
California Girl Here from
User Friendly
I sold a home and purchased another which required Schedule D to see if I owed more taxes. Thankfully not. So easy to use and the CA taxes had transfer from federal (those are really confusing) so just a few questions and done! Rating of 4 because couldn't use paypal had to go get a cash card (kind of a pain). I thought I saw a commercial advertising payment with paypal. That seems a bit misleading, I guess it was for purchasing software.
Date published: 2023-04-14
Rated 5 out of 5 by
PatrickJP93 from
Great As Always
Intuitive, well-formatted, no hitches. I can't complain
Date published: 2023-04-14
Rated 5 out of 5 by
Gchris4146 from
I can trust TurboTax for relevant guidance
I owned a business for many years and had a very complicated tax situation and had a tax accountant and tax attorney. I now use TurboTax and do my own taxes. As a contracted dentist/consultant for a Native American tribal owned healthcare system, less complicated.
Date published: 2023-04-14
Rated 1 out of 5 by
notformreeeeeeeeeeeeee from
Money pit
there is too much advertising for the packages you guys offer. Also since i filed in 2021 with you guys and you wont let me access any of the old documentation you guy have basically forced me to pay the ridiculous amount of money it took just to not be at threat of the irs...
Date published: 2023-04-14
Rated 5 out of 5 by
jjohn46 from
Turbo Tax is assume
I had trouble finishing my state yax but they help me threw it with no problems. I appreciate them
Date published: 2023-04-14
Rated 2 out of 5 by
jasonboche from
TurboTax let me down this year
I normally file using TurboTax Deluxe with e-file every year and I've been fairly happy with it. This year, my CFA sold one of my investments for a loss. To add insult to injury, TurboTax requires the Premium edition which is twice the cost of Deluxe. Lastly, I was all set to e-file with all of my bank information for both federal and state, and at the very end I was told I can't e-file because the control number of a W-2 was too short. Now I'm nervous my federal and state tax payments have already been deducted from my bank account when I'm not forced to write a check because I'm forced to file by mail.
Date published: 2023-04-14
Rated 3 out of 5 by
Gabby13usuck from
High Fees For A Small Return
I don't understand why I had to pay $98 on a $282 return. Quite ridiculous. Extremely dissapointed.
Date published: 2023-04-14
Rated 4 out of 5 by
Kurty G from
I use every year.
works great.. super easy. But you guys are getting more and more expensive every year. Come on guys...
All TurboTax® Offerings Reviews - Page 2825
Date published: 2023-04-14