TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it's pretty easy right to the point and had help most places good start and finish
Date published: 2023-04-14
Rated 5 out of 5 by from its easy super easy to follow instructions felt comfortable with the results this was my second year with turbotax and will use it again, it could be a little cheaper in the future. robert miller
Date published: 2023-04-14
Rated 5 out of 5 by from Helpful and Easy I haven't had to take care of my own taxes in quite a while but Turbo Tax made it very easy and straight forward. I feel confident that I did things right.
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax! This is my second year using it, and I'm hooked! I wouldn't use anything else.
Date published: 2023-04-14
Rated 5 out of 5 by from Love TurboTax TurboTax makes my life so simple. It keeps my prior year tax returns organized. Simple & easy to use. Tax review does a great job of finding any areas that need attention. Offers suggestions for deductions I may not have been aware of previously
Date published: 2023-04-14
Rated 4 out of 5 by from My Review It Was An Enjoyable Experience. Only Issues Were With Operating System
Date published: 2023-04-14
Rated 3 out of 5 by from SEEMS MORE COMPLICATED AND MORE EXPENSIVE THAN EVE I found it to be more complicated and more expensive than ever before. Lured in with promised 50% off then only ended up getting twenty dollars off. Seemed pretty scammy on the ad. I did however love the live chat to help resolve a problem I was having. The account was very helpful.
Date published: 2023-04-14
Rated 5 out of 5 by from It's Easy TurboTax simplifies filing, but still allows to ask questions and get answers. The format is intuitive and the process is easy.
Date published: 2023-04-14
Rated 1 out of 5 by from I hate the new format/changes this year!!! I ended up having to pay for an upgrade to Premium when I was happy using the Deluxe version I already paid for. There did not seem to be a choice. I've used TurboTax for many years and loved it. This year was a nightmare!!!
Date published: 2023-04-14
Rated 1 out of 5 by from BOOOO I hated being told at the last possible step I had to upgrade to premium because of stock things that I barely understand. I was NOT told accurately. "You sold stock or something" I did not make the decision to sell the stock! I did not take money out of stock! I do not touch any stock related things, the finance company that manages them does (Does that count as me?). It was not explained what exactly caused this. And after I HAD to upgrade, nothing about my refund changed! I am UPSET. If something in my return is going to force me to upgrade at the end I want to be told UPFRONT. And I saw no direct benefit to me as a customer in this 'Premium' upgrade. It was only a paywall to finishing my taxes. Thanks a lot. Next year, I'm shopping other providers if I have to pay this much money for such a small refund.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from it's pretty easy right to the point and had help most places good start and finish
Date published: 2023-04-14
Rated 5 out of 5 by from its easy super easy to follow instructions felt comfortable with the results this was my second year with turbotax and will use it again, it could be a little cheaper in the future. robert miller
Date published: 2023-04-14
Rated 5 out of 5 by from Helpful and Easy I haven't had to take care of my own taxes in quite a while but Turbo Tax made it very easy and straight forward. I feel confident that I did things right.
Date published: 2023-04-14
Rated 5 out of 5 by from Love Turbo Tax! This is my second year using it, and I'm hooked! I wouldn't use anything else.
Date published: 2023-04-14
Rated 5 out of 5 by from Love TurboTax TurboTax makes my life so simple. It keeps my prior year tax returns organized. Simple & easy to use. Tax review does a great job of finding any areas that need attention. Offers suggestions for deductions I may not have been aware of previously
Date published: 2023-04-14
Rated 4 out of 5 by from My Review It Was An Enjoyable Experience. Only Issues Were With Operating System
Date published: 2023-04-14
Rated 3 out of 5 by from SEEMS MORE COMPLICATED AND MORE EXPENSIVE THAN EVE I found it to be more complicated and more expensive than ever before. Lured in with promised 50% off then only ended up getting twenty dollars off. Seemed pretty scammy on the ad. I did however love the live chat to help resolve a problem I was having. The account was very helpful.
Date published: 2023-04-14
Rated 5 out of 5 by from It's Easy TurboTax simplifies filing, but still allows to ask questions and get answers. The format is intuitive and the process is easy.
Date published: 2023-04-14
Rated 1 out of 5 by from I hate the new format/changes this year!!! I ended up having to pay for an upgrade to Premium when I was happy using the Deluxe version I already paid for. There did not seem to be a choice. I've used TurboTax for many years and loved it. This year was a nightmare!!!
Date published: 2023-04-14
Rated 1 out of 5 by from BOOOO I hated being told at the last possible step I had to upgrade to premium because of stock things that I barely understand. I was NOT told accurately. "You sold stock or something" I did not make the decision to sell the stock! I did not take money out of stock! I do not touch any stock related things, the finance company that manages them does (Does that count as me?). It was not explained what exactly caused this. And after I HAD to upgrade, nothing about my refund changed! I am UPSET. If something in my return is going to force me to upgrade at the end I want to be told UPFRONT. And I saw no direct benefit to me as a customer in this 'Premium' upgrade. It was only a paywall to finishing my taxes. Thanks a lot. Next year, I'm shopping other providers if I have to pay this much money for such a small refund.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2809